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KEENS Belfast Avaliações 238

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The product has been made to such a high standard, we’re delighted with our purchase. Fantastic finance options along with amazing options and deals! but the customer service has really been great. Ou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We’ve just received delivery of two beautiful Fama chairs , matching cushions and a zany palm tree. We are delighted with our purchases, not the first great pieces of furniture bought from Keens. We... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought a new sofa for our living room. Very pleased with our service, in shop staff very helpful. Very accommodating with our delivery date as wanted to wait until living room was painted and new carp... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The whole experience while buying a sofa has been great. We went to the shop and few times before placing the final order and everyone was always so happy to help. When we placed the order the seller... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Acessórios para Móveis
  4. Loja de móveis para sala de estar
  5. Loja de colchões
  6. Loja de sofás

Escrito pela empresa

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


Informações de contato


4,9

Excelente

O TrustScore é 5 de um total de 5

238 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Knowledge and friendly staff

Knowledge and friendly staff. Good communication and deliver when they say they will.

19 de março de 2026
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Resposta de KEENS Belfast

Kathryn, thank you we are delighted that you had a good experience with us here at KEENS, Belfast!

Avaliado com 5 de um total de 5 estrelas

Amazing products and Quality Service throughout.

Absolutely delighted with our recent purchase from Keens. The staff are so informative and friendly. Delivery and assembly of our new sofa was seamless.
Can highly recommend this Contemporary Furniture Company and we will be back again soon .

18 de março de 2026
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Resposta de KEENS Belfast

Sheelagh, thank you for such great comments. We are so happy to hear that you enjoyed your recent experience a KEENS, Belfast! We look forward to your next visit

Avaliado com 5 de um total de 5 estrelas

Great furniture!

Great furniture!
Helpful, knowledgeable and friendly staff.
Delivery service excellent.
Well done Keens!

18 de março de 2026
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Resposta de KEENS Belfast

Helen, what a great review, thank you! We appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Wonderful as always

Wonderful as always! Very helpful staff, efficient and friendly service.
Great shopping experience.

18 de março de 2026
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Resposta de KEENS Belfast

Sandra, thank you so much for your kind words and continuing support we appreciate it

Avaliado com 5 de um total de 5 estrelas

High quality, super stylish.

The product has been made to such a high standard, we’re delighted with our purchase. Fantastic finance options along with amazing options and deals! but the customer service has really been great. Our sofa was delayed slightly than initially first agreed but the staff have been very informative, courteous and friendly, from initial purchase right through to delivery. Couldn’t fault them.

13 de março de 2026
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Resposta de KEENS Belfast

Clare, thank you for your kind review and we are delighted to hear how happy you are with the quality of your product and the great finance options we over here at KEENS, Belfast. We appreciate your understanding of the slight delay and are please the team kept you informed and up to date. Thank you again for the kind words and we look forward to welcoming you back to the showroom.

Avaliado com 5 de um total de 5 estrelas

Incredibly helpful staff with online…

Incredibly helpful staff with online purchasing, quick turn around from ordering to delivery. Exceptional delivery service with friendly staff who built the furniture and left everything incredibly tidy.Highly recommend!!

12 de março de 2026
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Resposta de KEENS Belfast

Eimear, thank you for your great feedback! We are delighted you found our team helpful and enjoyed the quick delivery. Our online team are exceptional and are continually praised by our customers which is fantastic! We really appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

My new. Mattress from Keens

Whole experience was very good from point of choosing mattress type , to delivery time and delivering the product.

12 de março de 2026
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Resposta de KEENS Belfast

Gerard, thank you for such a great recommendation we really appreciate! We have a great range of mattresses in-store and our team love helping our customers to choose the best option for them. Thank you and we look forward to your next visit to KEENS, Belfast.

Avaliado com 4 de um total de 5 estrelas

A bit of discount can go along way to…

A bit of discount can go along way to customer satisfaction

10 de março de 2026
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Resposta de KEENS Belfast

Jim, we have great Brand Promotions available on all our ranges offering the best price possible for our valued customers and of course we have the added bonus of complimentary delivery and set up within all of Northern Ireland. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Great shop

Staff were very helpful and friendly. I found exactly what I was looking for a lovely dining table and chairs at a great price. First time in this shop and would highly recommend and will definitely be back.

10 de março de 2026
logotipo da KEENS Belfast

Resposta de KEENS Belfast

Louise, thank you so much for such lovely words. We are delighted that you are pleased with your recent visit to KEENS, Belfast! We appreciate your recommendation and look forward to welcoming you back to the showroom in the future.

Avaliado com 5 de um total de 5 estrelas

Staff in store were very helpful in…

Staff in store were very helpful in advising for correct sofa & recliner/riser armchair for my needs. Delivery men were also great, causing minimum fuss.

10 de março de 2026
logotipo da KEENS Belfast

Resposta de KEENS Belfast

William, thank you so much for the kind words. We are delighted that you found our staff so helpful in advising you when choosing your new recliner/riser. It is important to be able to make an informed decision when making such an important purchase. Thank you

Avaliado com 5 de um total de 5 estrelas

Excellent company to do online business…

Excellent company to do online business with
My order was sent within three days The product which was glass and fragile was securely packed and wrapped and arrived safely

9 de março de 2026
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Resposta de KEENS Belfast

Margaret, thank you for taking the time to review your recent purchase. Our online team take great care in ensuring the products our customers orders are protected for the delivery process. We are so happy to have such a great recommendation from you and look forward to your next online purchase!

Avaliado com 5 de um total de 5 estrelas

You are the only person…

Even though you are not the only person in the shop, the Keens staff make you feel you are the only person they are dealing with in the moments when they are talking to you. They are attentive, helpful, and they really listen - they're just great.

9 de março de 2026
logotipo da KEENS Belfast

Resposta de KEENS Belfast

Stephen, thank you for your kind words! We are delighted our team made you feel valued and well looked after means a lot to us all at KEENS, Belfast.

Avaliado com 5 de um total de 5 estrelas

Great store - superb range

Good understanding service - great products - would definitely recommend!

7 de março de 2026
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Resposta de KEENS Belfast

Rosemary, thank you so much that is so nice to hear and we appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

Competent and efficient

No issues. Polite,disposed of packing and made sure side board was functioning correctly

6 de março de 2026
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Resposta de KEENS Belfast

Richard, thank you for such a nice review. We are so pleased you are happy with the service from KEENS, Belfast.

Avaliado com 5 de um total de 5 estrelas

Great all round customer service

Great delivery experience and the guys in the shop were helpful

3 de março de 2026
logotipo da KEENS Belfast

Resposta de KEENS Belfast

Rebecca, thank you for the great comments we appreciate you taking the time to share your experience.

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