The product has been made to such a high standard, we’re delighted with our purchase. Fantastic finance options along with amazing options and deals! but the customer service has really been great. Ou... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We’ve just received delivery of two beautiful Fama chairs , matching cushions and a zany palm tree. We are delighted with our purchases, not the first great pieces of furniture bought from Keens. We... Ver mais
A empresa respondeu
Bought a new sofa for our living room. Very pleased with our service, in shop staff very helpful. Very accommodating with our delivery date as wanted to wait until living room was painted and new carp... Ver mais
A empresa respondeu
The whole experience while buying a sofa has been great. We went to the shop and few times before placing the final order and everyone was always so happy to help. When we placed the order the seller... Ver mais
Detalhes da empresa
- Loja de Móveis
- Loja de Móveis para Quartos
- Acessórios para Móveis
- Loja de móveis para sala de estar
- Loja de colchões
- Loja de sofás
Escrito pela empresa
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Informações de contato
186 Albertbridge Road, BT5 4GS, Belfast, Reino Unido
- 02890453310
- contactus@keensbelfast.com
- keensbelfast.com
Amazing all around
The whole experience while buying a sofa has been great. We went to the shop and few times before placing the final order and everyone was always so happy to help. When we placed the order the seller went over all the details and made sure that we had all the information needed, he was nice and engaging. It takes a while for delivery because its custom made but it arrive before the due date.
The delivery guys were fantastic! They protected the floors to make sure there wasn't any damage, assembled everything quickly and were genuinely nice. Would really recommend.
3 de março de 2026
Great quality items delivered to my…
Great quality items delivered to my door excellent 👌 Thank you
3 de março de 2026
The best furniture store in Belfast …
KEENS is an amazing store with beautiful furniture. The team were attentive and made the experience seamless. Special thanks to the delivery driver for being so helpful.
18 de fevereiro de 2026
Resposta de KEENS Belfast
Jonny, thank you for such kind words. We could not be more pleased to hear that you had such a good experience with KEENS, Belfast!
Did exactly what was needed
25 de fevereiro de 2026
Resposta de KEENS Belfast
Fantastic! Thank you so much.
Great service
25 de fevereiro de 2026
Resposta de KEENS Belfast
5 Stars for great service! What more can we ask …thank you!
From the moment I arrived through the…
From the moment I arrived through the door until my delivery I found the whole experience totally professional.sales people were very helpful and delivery men were wonderful.i would recommend keens to anyone looking for quality furniture
25 de fevereiro de 2026
Resposta de KEENS Belfast
Anne, when we receive a review that mentions all of our team in such a wonderful way it is just great! All of our team work so hard to ensure that the customer has the best experience from start to finish so thank you for the kind words and of course your recommendation it means a lot to us all.
Very helpful staff and competitive…
Very helpful staff and competitive pricing.
24 de fevereiro de 2026
Resposta de KEENS Belfast
Stephen, thank you! Our team prides itself on helping our customers in their choices and our prices are always competitive.
Great service in store and the delivery…
Great service in store and the delivery team very also great. Lovely range of sofas for all types of customers.
24 de fevereiro de 2026
Resposta de KEENS Belfast
Anne, it is lovely to hear that you enjoyed the service offered by all of our team! We have a huge range of sofas with something to suit everyone! Thank you for your kind words it means a lot to us at KEENS, Belfast
Old saying
Old saying, does exactly what it says in the tin comes into play.
Ordered our mattress for a great price. They told us 4-6 weeks delivery, arrived well inside thst time frame.
24 de fevereiro de 2026
Resposta de KEENS Belfast
John, thank you! It is great to hear that you had a good experience with KEENS, Belfast.
Very pleasant
Very pleasant, helpful staff from start to finish. Good advice in store and installation was first class.
24 de fevereiro de 2026
Resposta de KEENS Belfast
Gary, thank you for such a great review. We are so happy your experience was good from the start to the finish! Our showroom and delivery team love to help our customers.
First Class Experience
We’ve just received delivery of two beautiful Fama chairs , matching cushions and a zany palm tree. We are delighted with our purchases, not the first great pieces of furniture bought from Keens. We were very well looked after when choosing style and fabric by Amit who was hugely patient and gave excellent advice. Delivery was bang on the date advised, delivery guys were prompt efficient and extremely thoughtful. The whole process was a seamless pleasure and up the usual high standard we have always enjoyed from this store. Thank you, Keens !
17 de fevereiro de 2026
Resposta de KEENS Belfast
Jenny, thank you for the lovely review. The Fama chairs you purchased are really something special …such a wonderful choice! It is great to hear that Amit and the delivery team made the process such a good experience. We appreciate you continued support and hope to see you again.
This was my first experience buying…
This was my first experience buying from Keen’s but can’t rate them highly enough. Their customer service from start to finish was amazing. Nothing was too much trouble. Even the delivery men kept in contact with me and took so much care and attention in my delivery. They have such a wide range of stock at good prices. They will definitely be my first port of call next time I am looking new furniture .
20 de fevereiro de 2026
Resposta de KEENS Belfast
Katherine, what a great review…thank you! We are always delighted to have our customers share their experience and we will look forward to seeing you again when the time comes for your next purchase.
Excellent experianceGood value for money staff very helpful
Good value for money staff very helpful make every effort to find exactly what customer is looking for delivery staff very careful and make every effort to make as little upheaval as possible
20 de fevereiro de 2026
Resposta de KEENS Belfast
Iris, thank you for the great review. The sales team at KEENS, Belfast love to help our customers choose their new furniture. Hope to see you in the showroom again.
Lovely shopping experience 🛍️ yesterday…
Lovely shopping experience 🛍️ yesterday and today at keens sale shop. The girls were also so kind and helpful and I am away delighted with my beautiful purchases- also got great bargains in very high quality lamps and a table. Thank you both x
21 de fevereiro de 2026
Avaliação não solicitada
Resposta de KEENS Belfast
Jill, we are delighted that you had a lovely experience in the KEENS, Outlet. It’s a great store with such wonderful bargains to be had, but you have to be quick! Enjoy your purchases and we will be sure to pass your thanks to the girls!
2 lovely delivery fellas carried all in…
2 lovely delivery fellas carried all in and were very careful. Couldn’t fault all went great. Explained how the mechanisms on drawers worked and explained where extra screws where incase would want attached to a wall as a tilt risk. Very helpful chaps. Thankyou.
20 de fevereiro de 2026
Resposta de KEENS Belfast
Violet, thank you for such kind words! We have a great team in delivery and its so nice to receive such lovely feedback on the service they give!
Delivery on time and contacted…
Delivery on time and contacted beforehand. Drivers respectful of my premises, putting floor protection down before entering my house. Tool all rubbish away with them. Great attitudes Well done.
18 de fevereiro de 2026
Resposta de KEENS Belfast
Sharon, once again the delivery team are complimented by our customers! We really appreciate having them with us here at KEENS, Belfast.
Good experience
Very helpful sales assistant. When the chairs were delivered they were individually wrapped and placed around the table by the pleasant young men, they then took a photo and sent it to the sales assistant.
My husband and I would recommend Keens
17 de fevereiro de 2026
Resposta de KEENS Belfast
Oriel, thank you for your kind words! Our delivery team are wonderful and are complimented regularly by our valued customers. Enjoy the new chairs …they look great with your table!
Great
Bought a new sofa for our living room. Very pleased with our service, in shop staff very helpful. Very accommodating with our delivery date as wanted to wait until living room was painted and new carpet down. Cancelled first date and no problem at all. For delivery given a 2 hour slot which was great and guys very considerate even taking their shoes off when entering our new decorated room. Overall very pleased.
16 de fevereiro de 2026
Resposta de KEENS Belfast
Elaine, thank you so much for the lovely review. We are so happy you had such a good experience with us here at KEENS, Belfast. We are always delighted when our customers take time to leave such great feedback!
We were unable to find the Ercol…
We were unable to find the Ercol furniture pieces we wanted but Keens has a great range with free delivery to the south of Ireland.
Very helpful staff, kept us in the picture at all times and the items arrived safe and sound.
Would highly recommend Keens .
16 de fevereiro de 2026
Resposta de KEENS Belfast
Ray, thank you! We love Ercol here at KEENS, Belfast … it’s such a fantastic brand and so on trend! Thank you so much for the kind words and for choosing to purchase from us. We appreciate you doing so.
Choice of products
Choice of products, knowledge of products by staff, friendly not pushy well laid out store...will definitely be my go to store in the future
16 de fevereiro de 2026
Resposta de KEENS Belfast
Philip, we couldn’t be happy reading your review. We are delighted and look forward to seeing you again
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.