All States Car Shipping  Avaliações 

70
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Initially, I was hesitating to work with them, but later I found a competitive company in the market that kept the price within my budget. Kept me updated during the whole process. Got my vehicle de... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Update: I have been getting emailed by keepmovinglogistics.net trying to persuade me to take down my review on trust pilot or they won’t give me a refund. They flagged my review as inappropriate and t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Overall, my experience with Keep Moving Logistics was good. The booking process was simple and I got updates during the transport. My vehicle was delivered safely without any damage, which was the m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had to get my daughter's car shipped back home after she graduated. Timing was tight and I was worried we wouldn't make it work, but everything came together perfectly. Driver was professional and the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de transporte rodoviário
  2. também em
  3. Serviço de Encaminhamento de Carga

Escrito pela empresa

All States Car Shipping is a reliable, professional car shipping company specializing in the safe and efficient transport of vehicles nationwide. Whether you're moving a single car, shipping multiple vehicles, or need specialized transport, All States Car Shipping offers a variety of flexible solutions tailored to each customer's unique needs. With an experienced team and a fleet of modern transport vehicles, All States Car Shipping ensures that cars are delivered on time, in excellent condition, and at competitive rates. The company utilizes state-of-the-art tracking technology to keep customers informed throughout the shipping process, providing peace of mind with every shipment. Dedicated to customer satisfaction, All States Car Shipping combines reliability, transparency, and efficiency to make car shipping stress-free and convenient, no matter the distance or type of vehicle.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

70 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(70)

33 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Signed contract with keep moving. GOT SCAMMED!!!+…

Signed contract with keep moving logistics 2/14/2025 to have 2 vehicles transported from ALABAMA to ARIZONA. Pick up date 3/21/2025. Agent ( Emma stated a transport would be reaching out. Never HAPPENED! Week prior to leaving, reached out again informing them that I still haven't heard from the transporter. Agent said no worries. He contact you before pick up date. Upon our arrival in Alabama on 3/21/2025. I Started panicking at that point I KNEW I had been SCAMMED!!!!! I still haven't heard from transporter. I Reached back out to Emma! Well that's when she informed me there's not a driver in the area! & It would be Monday 3/24/2025. I said NO! That's not what the contract say. Vehicles are too be transported on 3/21/2025. How are yall going to change my transport date, & when i dont agree with the price goes up !She stated she would call me back, when she did TEXT back, she was asking for $1300 extra! Which I didn't have. Emma stated my receipt was just an estimate! I said NO NO! It said the remaining balance $995 was due on time of delivery (COD) after going back & forth for 2 days, I just said let me get my deposit back, after begging & pleading for hours! FINALLY between SAM, EMMA. MIKE,& KEVIN! they agreed to give my $200 deposit back! Which was 3/21/2025. Emma sends me a SO CALLED Comfirmaton # say it will be 2-3 days. Since then I've reached out to keep moving logistics on numerous occasions and get the same crappie response or no response at all. Today is 04/04/2025 & I still haven't received my deposit.
Rental car, 3 days lost income, 3600 miles of traveling & 3 motel rooms. All at my EXPENSE!! Just to come all the way back to ARIZONA without my vehicles. The main reason for going! Not only did they not honor their contract, they tried to get me to say I canceled the contract so they could keep my deposit. I told them no I'm not canceling anything yall breached contract
The website states
%100 REFUND IF NOT SATISFIED!!
IM NOT SATISFIED!!
SO GIVE ME BACK MY DEPOSIT!
I'm ready to get this over with!

20 de março de 2025
Avaliação não solicitada
logotipo da All States Car Shipping

Resposta da All States Car Shipping

Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience caused during your vehicle transport process.

After reviewing your order, we’d like to clarify a few important points. Your transport was booked with a flexible pickup window around the requested date of 3/21/2025. While we made every effort to secure a driver by that date, unforeseen delays in carrier availability in your area impacted scheduling. As soon as we became aware, we communicated the updated timeline for pickup (Monday, 3/24), as allowed under our contract terms, which provide for scheduling flexibility based on carrier logistics.

The price adjustment was not arbitrary—it reflected updated market rates from available drivers at that time. No changes were made without your consent, and upon your request to cancel the order, our team immediately approved a refund of your deposit. We are pleased to confirm that this refund was processed and completed in mid-April.

We understand this experience's disappointment and regret that we fell short of your expectations. Please know that we take all feedback seriously and continue to work on improving our communication and service reliability. If you have any questions or need additional documentation, feel free to contact our customer service team directly.

Avaliado com 1 de um total de 5 estrelas

Its a scam

Its a scam. Do not, I repeat, do not use their services. It’s a fraud company. The attract with lower prices and ask you for a non refundable deposit and then when the time for car pick up comes, they will ask 1.5x of your original quote. Plus the worst customer support team to ever exist.

1 de janeiro de 2025
Avaliação não solicitada
logotipo da All States Car Shipping

Resposta da All States Car Shipping

We strongly disagree with your claims and want to clarify that our pricing is based on real-time market conditions and carrier availability. The initial quote is an estimate, and any adjustments are communicated transparently before proceeding. Additionally, deposits are not non-refundable if cancellation policies are followed.

We strive to provide fair and reliable service, and our team is always available to address concerns professionally. If you had any issues, we would have been happy to assist had you reached out. We delivered services as agreed and do not engage in deceptive practices. If you’d like to discuss this further, please contact us directly.

Avaliado com 5 de um total de 5 estrelas

I would like to start off by saying…

I would like to start off by saying Mike John communicated very well and answered every question i had. My vehicle came a few days later than expected due to the first driver having some issues with his truck which is understandable. The next driver that picked up my car communicated throughout the trip and even sent me photos along the ride to assure me that my vehicle was in transport and taken care of. Driver was very nice and friendly. Even after the car was delivered Mike John contacted me to make sure everything was fine which it was and i would definitely use keep moving logistics again if im ever in need. Good reliable service! Thanks to Mike i am back on the road!

23 de fevereiro de 2025
Avaliação não solicitada
logotipo da All States Car Shipping

Resposta da All States Car Shipping

We're thrilled to receive your positive review for KeepMoving Logistics. Your support is greatly appreciated, and we look forward to serving you again soon.

Avaliado com 1 de um total de 5 estrelas

We received a low quote price and the…

We received a low quote price and the price jumped hundreds more! If you back out they charge a $200 cancellation fee basically forcing you to accept the delivery price! We did get a lower price on the delivery by arbitration by $50.00 but no where near the original price quote! We,doubt it if we ever do business with brokers or transportation companies. They all do,the same thing offer a low price for pick up and double it later! Its called bait and switch! Our broker told us that she definitely,had a driver for $375.00 to pick up our 1996 Corvette hatchback. We thought we were getting a deal but we were only getting fooled we found out too late and ended up paying $800.00. She lied to us to get her commission of $200.00. The price doubled and we were forced to pay it or lose $200.00. The car was really nice and made up for the bad deal the broker gave us. She was fined $25.00 by her manager and she asked me to change our review to,five stars but we never did. She started harassing me with emails and text messages every day until we threatened to report her to the police. She quit bothering us after we said we would contact the police! Her manager must have been very upset with her!

21 de fevereiro de 2025
Avaliação não solicitada
logotipo da All States Car Shipping

Resposta da All States Car Shipping

We appreciate your feedback but want to clarify a few points. Our pricing is based on real-time market conditions, which can fluctuate due to carrier availability and demand. The initial quote was an estimate, and any adjustments were communicated transparently before proceeding. Additionally, our cancellation policy is clearly outlined before booking.

Despite the challenges, we worked with you through arbitration to secure a fair price, and we successfully delivered your vehicle at the agreed-upon rate, safely and on time. Given that we fulfilled our commitment, we kindly ask you to reconsider and remove this review. If you have any further concerns, feel free to reach out to us directly.

Avaliado com 1 de um total de 5 estrelas

This business lies to the teeth-Fraud

This business lies to the teeth. They quoted me price to ship my car and asked for deposit. I got assurance from them that the driver accepted the price and waiting to pickup the car after I paid the deposit. Once I paid the deposit, the price doubled. They gave me hell trying to get my deposit back and forced me to accept a higher price by stressing me and getting my blood pressure elevated. Please stay away from this farudalent and scam business

30 de janeiro de 2025
Avaliação não solicitada
logotipo da All States Car Shipping

Resposta da All States Car Shipping

We appreciate your feedback and want to clarify the situation. The price adjustment was only a 15% increase due to factors beyond our control, which we communicated to you before proceeding. You provided consent, and we then dispatched your shipment as agreed and delivered your vehicle according to your timeframe.

We strive to maintain transparency and fairness in our services. If you have any further concerns, please feel free to contact us; we’d be happy to assist.

Avaliado com 2 de um total de 5 estrelas

Driver asks for more money than what was agreed…

The driver asked for more money on delivery than what was stated in the contract and refused to give the car key until he was paid the additional amount he requested. Not trustworthy.

22 de janeiro de 2025
Avaliação não solicitada
logotipo da All States Car Shipping

Resposta da All States Car Shipping

We don't have this customer on our record. It's a fake review from any of our competitive companies.

Avaliado com 5 de um total de 5 estrelas

Very Professional

Very professional, Committed to excellence customer service, Kevin worked diligently to stay within my budget, delivering from CA to ID was perfect, I would definitely recommend KeepMoving Logistics for all your Moving needs.

11 de janeiro de 2025
Avaliação não solicitada
logotipo da All States Car Shipping

Resposta da All States Car Shipping

We're thrilled to receive your positive review for KeepMoving Logistics. Your support is greatly appreciated, and we look forward to serving you again soon.

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