Great quality products, I love the Angel Wash and Angel Rinse for fine , coloured hair, heat protection volume products. KM always has great and regular offers. Be good to see the Mega Murphy duos to... Ver mais
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Veja o que dizem as avaliações
Fabulous products, my hair feels thicker, I am told my hair smells gorgeous and for me my hair looks and feels amazing. Customer service is excellent, the web is easy to use and product information... Ver mais
A empresa respondeu
I purchased the trio of volumising mousse, conditioner and shampoo. I have used the anti gravity spray for several years and so was hopeful that my new purchases would also become favourites. How... Ver mais
A empresa respondeu
Fantastic shampoo/conditioner but in terrible packaging. Hard to open tops, impossible to get the shampoo/conditioner out. If you turn them upside down to drain they tip over, they also slip out of yo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Salon-quality, performance-driven hair care.
Informações de contato
Unit 1A, Bulwark Industrial Estate, NP16 5QZ, Chepstow, Reino Unido
- help@kevinmurphystore.com
- kevinmurphystore.com
4,0
Muito Bom
95 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prompt delivery
Prompt delivery. Good discount on products that I love using.
21 de dezembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you for your feedback! We are so pleased you are happy with the service and love our products!
Leider hat es Inhaltsstoffe die mir gar…
Leider hat es Inhaltsstoffe die mir gar nicht gefallen, uch wenn die Kevin Murphy Produkte sulfat, Parabenfrei sind!
Es ist beunruhigend wieviele schädlich und bedenklich sind, laut Codecheck und Hautschutzengel.de!!
Ich würde mir x-mal überlegen sie weiter zu verwenden! Mir wäre lieber, Murphy würde ein Produkt auf den Markt bringen ohne BHT, PEG, Mikroplastik, Disodium EDTA, Steareth usw., schädliche Inhaltsstoffe. Diese Stoffe sind eigentlich in der CH nicht erlaubt…weg mit dem Zeug! Meiden, der Umwelt zuliebe.
Sorry!! Eher für mich Täuschung an die Kunden, denn mit der Zeit beginnt die Kopfhaut zu jucken! So auch bei mir.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you for taking the time to share your feedback. We’d like to clarify that while we are an official online retailer for Kevin Murphy, we are not the brand itself. Kevin Murphy is based in Australia, and we appreciate you passing along your comments.
As the order was not placed with us, we recommend reaching out directly to the retailer you purchased from, as they will be best positioned to assist you further.
Good hair days
Have been using Kevin Murphy products for a long time and absolutely love them. My hair feels soft, and the coulour is kept in check by the shampoo and conditioner, it takes the yellow tinges out of my now very greying hair.
31 de janeiro de 2026
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thanks so much for sharing your experience! We’re thrilled to hear you’ve been loving Kevin Murphy products for so long. Keeping hair soft and colour-balanced is exactly what those Washes and Rinses are designed for, so it’s great to know they’re keeping those yellow tones at bay. Here’s to many more good hair days ahead ✨
I love Kevin Murphy’s products
I love Kevin Murphy’s products. My local salon uses them.
24 de janeiro de 2026
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you for sharing the Kevin Murphy Love!
Quality Haircare with Superb Results!
Great quality products at reasonable prices and great customer service.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you so much for your lovely review! We’re delighted to hear you’re enjoying the quality of the products and seeing great results. It’s also wonderful to know our customer service hit the mark, it really means a lot to us. We appreciate your support and look forward to welcoming you back again soon 💛
Plenty of choice
Plenty of choice, easy ordering and fantastic products for my hair. It now feels revived and thicker. Plumping Wash & Plumping Rinse was a great choice from my hairdresser.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you for such a great review! We’re so pleased to hear you found plenty of choice and that ordering was easy. It’s fantastic to know your hair feels revived and thicker. Plumping Wash & Plumping Rinse are brilliant choices, and it’s always a win when a hairdresser recommendation delivers. Thanks for sharing your experience 🧴
Product ordered 9th January but still…
Product ordered 9th January but not still received. Apparently the delivery company could not find my address! I have not heard back from company after enquiring about it. I have had items before with no issues and normally I love their products but I am truly disappointed this time with nothing resolved yet it has been paid for
24 de janeiro de 2026
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Hi, thank you for taking the time to share your feedback — we’re very sorry to hear about your experience and that it’s resulted in a 1-star review.
We can see that you contacted us on 19th January and that we replied on 20th January to begin resolving this for you. We’ve since sent a follow-up email outlining the final steps required to complete this, and we’re currently awaiting your response.
As explained in our most recent message, once we hear back from you we’ll be able to finalise a resolution, including arranging either a replacement or a refund, depending on your preference. We’re keen to resolve this for you as quickly as possible, so please do check your inbox (and spam folder) and reply when convenient.
Shampoo suits my fine coloured hair and…
Shampoo suits my fine coloured hair and bottle with a press top is by far preferable to my nails.
7 de janeiro de 2026
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you for taking the time to leave a review! We’re really happy to hear the shampoo works well for your fine coloured hair. And we’re glad the press-top bottle has been helpful too, it’s great to know the packaging makes things easier.
Thanks again for your support, we really appreciate it.
Poor customer service
Hello - I am done trying to reach them regarding my order that I still haven’t received for about a month. I still have not received my order and it’s been a frustrating experience trying to reach you. The courier service has been an even more frustrating experience as they seemed to have lost the parcel but don’t want to take accountability for that and been asking me to bounce back between you and them to get my product. The item was a Christmas gift and it has been such a disappointment ordering with you. You have totally ruined the experience for me.
3 de janeiro de 2026
Avaliação não solicitada
Lovely range, highly recommend
Always use the Kevin Murphy Angel wash and rinse range then the Hydrate Me Masque which is leave on for a while after washing and conditioning my hair before rinsing off followed by the Young Again treatment oil on damp hair. I’ve recently had surgery on my head and wouldn’t use anything else as I know all the ingredients are natural and clean and they are the only products to tame my post menopausal dry and frizzy hair…love them ❤️
8 de dezembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you so much for sharing your hair care routine and kind words! ❤️ We’re so glad our products are helping to nurture and tame your hair, especially after everything you’ve been through. It means a lot to hear that the natural ingredients give you confidence and care, your trust truly means the world to us. We’re sending lots of love and happy hair vibes your way! 🌿✨
Gorgeous smelling products.
What brilliant customer service, I was unable to add my accumulated discount off and free gift on line for some reason so sent an email and Liddi sorted it straight away. What a lovely friendly efficient person shame more companies aren't like this. The products smell absolutely gorgeous, after washing & drying my hair I keep smelling it as it's so lovely.
29 de dezembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you so much for your wonderful review! 🌸 We're thrilled to hear that Liddi could sort everything out for you so quickly and make your experience a positive one. It’s lovely to know our products are bringing such joy—even lingering in that post-wash moment! Your kind words really mean a lot and will be passed on to Liddi. We can’t wait to welcome you back soon!
Best products on the market bought the…
Best products on the market bought the shampoo a conditioner for fine and limp coloured hair and it is amazing! 😻
10 de dezembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you so much for your lovely feedback! So pleased to hear you are happy with your Wash & Rinse!
Dislike of containers
I like the product Motion lotion and some other products (I have thick curly hair) but I really dislike the containers. All of them are hard to use, feel hard and it’s impossible to get the products out completely. I really wish the design was 100 % different and more user friendly.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you for your review. We’re so glad Motion Lotion and our other products are working well for your thick, curly hair.
We’re really sorry to hear the packaging hasn’t matched that experience. It should never feel difficult to use or wasteful, and your feedback on the bottles is genuinely appreciated.
Faulty aerosols let them down
Although I do like the products, which I generally buy either direct from my hairdresser or from Selfridges, it is beyond frustrating that time and time again the aerosols are faulty (Fresh Hair and Doo Over). I’m writing this tonight as I’ve just reached for a brand new Doo Over only to find, yet again, the aerosol doesn’t work so I’ve wasted my money. Sadly, I’ll be switching to a different brand from now on.
12 de dezembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you for sharing your feedback. We’re sorry to hear that Doo Over can hasn’t worked for you. Just to clarify, we operate the official Kevin Murphy online store in the UK, but we’re not the brand directly.
If your order was placed with us, our team would be happy to help. Please feel free to email us at help@koan.is.
Was great stuff it's good to try
Was great stuff it's good to try
10 de dezembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thanks so much for your feedback! We’re glad you enjoyed trying it out and found it to be great stuff. We really appreciate you giving it a go and hope it continues to work well for you.
Order did not arrive and trying to get this sorted is beyond frustrating
I haven't received my order yet and neither KM nor the courier seem in any rush to fix this!
24 de novembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
We’re very sorry to hear that your shopping experience hasn’t been as smooth as it should be. Our customer service team has been in touch with you since 2nd December and arranged a replacement order after the original went missing. We’re pleased to confirm that your replacement was delivered yesterday. Please know we’ve worked as quickly as possible to resolve this for you, especially during the busiest time of the year, and we truly appreciate your patience.
i love the anti gravity spray
i love the anti gravity spray, you can't beat it and i wouldnt buy anything else to style my hair
2 de dezembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you so much for sharing your feedback! We’re thrilled to hear how much you love the Anti-Gravity Spray and that it’s become your go-to styling product. Knowing it makes such a difference for you really means a lot to us. We appreciate your support and look forward to keeping your hair looking amazing!
Absolutely great
Absolutely great; superb product, great price, fast dispatch & delivery. 🌟🌟🌟🌟🌟
26 de novembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you so much for sharing your feedback — we’re delighted to hear you’re happy with your order!
Have been using Kevin Murphy for a long…
Have been using Kevin Murphy for a long time as it suits my hair and I love the smell. Usually buy Do Over and so far have had 3 aerosols that haven’t worked and they have all been replaced. This time I went for leave in conditioner and again aerosol didn’t work. Did usual rinsing out of cap and vigorous shaking but again doesn’t spray. Customer Service was eventually helpful and refunded me. Why can’t they get it right? Such a shame.
17 de novembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you for sharing your experience and for being such a loyal Kevin Murphy customer. We’re delighted to hear the products suit your hair and that you love the fragrance, but we’re truly sorry for the repeated issues you’ve had with aerosols. We understand how frustrating this must be, and while we’re glad our customer service team was able to help, we know it shouldn’t have come to that. Your feedback is invaluable and has been passed along to ensure improvements are made. We appreciate your patience and hope your next experience is seamless.
Gorgeous packaging containing a perfect…
Gorgeous packaging containing a perfect product
14 de novembro de 2025
Avaliação não solicitada
Resposta da KevinmurphystoreUK
Thank you! We’re so glad you loved the packaging and the product inside.
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