KeyNest - Smart Key Exchange Avaliações 

Super service client très réactif. Miora de l'assistance a rapidement rectifié une erreur d'abonnement.

Bon échange et réactivité présente ! Merci

Great service, essential if you have friends visitng!

I really appreciate you taking the time to respond to my questions in detail. Your assistance has been very helpful.

I spent 2 hours today first to log in and then to try to find a place that was actually active. A lot of the places on the map are closed down. Good business opportunity for a competiter, because the app really sucks!!!

Their payment system is too strict especially for small businesses. If you miss a single payment for just 1 key by 24 hours, even if you are up to date with all your other keys, they will block your entire account, invalidate your codes for all your keys, even the ones you’ve paid for. They can paralyse all your business just for 1 late payment of even 1 day. This means that if you have 10 keys, but you are 24 hours late with 1, they don’t just block that key, they block the other 9 keys too even though you are fully up to date with those payments. I’m not even sure how legal this approach is. I’m wondering if they can be sued for loss of earning on the 9 blocked keys given that they are already paid for.

They need to review their policies because it just doesn’t seem legal that they can paralyse your whole business by blocking access to keys that are already paid for, instead of just blocking access to the specific key for which payment is late.

The quick response and access to a real person

Lisa's help was effective and her attempts to work not only on her field, but in London as well really appreciated. Great support!

Quick and accurate answer.

Experience was fast and my issue was resolved quick.

I’d like to share some very positive feedback for KeyNest, and in particular for Brise. Brise has been consistently helpful, professional, and solution-oriented. Each interaction has been marked by responsiveness, clear communication, and a genuine willingness to go above and beyond to ensure things run smoothly.

It’s rare to come across someone who combines efficiency with such a positive attitude, and Brise truly stands out as an excellent representative of KeyNest’s service values. Their support has made a real difference and has been greatly appreciated.

Brise was really helpful and addressed my query directly. Everything was sorted out within 2 days, very impressed with the service!

Great and quick response to my queries!

I am extremely satisfied with the service I received. The customer service representative was incredibly patient and took the time to address every single one of my concerns. Brise provided clear explanations, resolved my issues promptly, and ensured I felt completely supported throughout the process. The service was not only efficient but also thoughtful and attentive, which made the whole experience smooth and stress-free. Overall, their professionalism, speed, and dedication truly impressed me I couldn’t be happier with the support provided.

Parfait pour partager ses clés avec amis et famille.

J’utilise KeyNest régulièrement pour partager mes clés avec mes amis et mes proches — et honnêtement, je ne pourrais plus m’en passer.

Je recommande à tous ceux qui prêtent souvent leur logement ou veulent gérer les clés sans stress.

Super pratique avec un lien magique à fournir aux locataires. Parfait pour les villes où les boîtes à clefs ne sont plus autorisées.