Ordered online and the parcel arrived quickly. A lovely dress and was a comfortable fit so I was disappointed that I had to return it but it was just far too long for me at 5’1”. Do wish manufacturer... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just to... Ver mais
A empresa respondeu
Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect... Ver mais
Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Ver mais
Detalhes da empresa
Sobre Klass
Escrito pela empresa
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Escrito pela empresa
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Informações de contato
Unit B, Royle Pennine Trading Estate, OL11 3EX, Rochdale, Reino Unido
- +441706868002
- info@klass.co.uk
- klass.co.uk
Get 15% Off Your First Order
4,7
Excelente
30 mil avaliações
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What you see is what you get!!!!!
Garments exactly as described. Genuine reductions and perfect fit!
11 de maio de 2026
Absolutely love Klass straight leg…
Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect, wash with no ironing ( having elastane in ) they keep their shape and colour and are so hard wearing. I think they are the best quality trousers you can buy at this price, just love them! Highly recommend! The delivery is super quick too much faster than other companies.
11 de maio de 2026
Very pleased
27 de abril de 2026
So many beautiful dresses to choose…
So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just too short for my legs, broke my heart to send it back. There are more on the site, but not allowed to wear pale blue (my favourite colour) for the wedding. I'll certainly use Klass again.
11 de maio de 2026
Resposta da Klass
Good Afternoon Sue,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Items delivered on time and safely but…
Items delivered on time and safely but unfortunately items did not fit and so returned them to a store who were very helpful and returned items
Thank you so much
11 de maio de 2026
Resposta da Klass
Good Afternoon Charles,
Thank you for taking the time to leave a review. I am sorry to hear that the items weren't right for you. However, I am glad to hear you are happy with the service you received from us. We look forward to hopefully welcoming you back soon!
Resposta da Klass
Good Afternoon Marg,
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
It is alovely dress size ,what i…
It is alovely dress size ,what i expected,colour too. Very flattering. Easy to order ,came quickly and when expected.excelent
11 de maio de 2026
Resposta da Klass
Good Afternoon Alyson,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Great service
I bought a pink top from a Klass store that I really liked but the blue ones were out of stock in my size. I looked online when j got home and bingo! The top arrived quickly and now I’m sorted for my hols. Happy bunny!
11 de maio de 2026
Resposta da Klass
Good Afternoon,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
As always a superb service
As always a superb service, from pick, purchase to posting and possession.
11 de maio de 2026
Resposta da Klass
Good Afternoon Lisa,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
The item arrived promptly but it was…
The item arrived promptly but it was not as described a pair of cropped trousers but rather came to my ankles.
11 de maio de 2026
Resposta da Klass
Good Afternoon Sue,
Thank you for taking the time to leave a review. I am sorry to hear that the trousers weren't for you, I hope this didn't shopping experience with us too much as customer satisfaction is very important to us. We look forward to hopefully welcoming you back in the future.
So easy to order and delivered
So easy to order and delivered on time. Very efficient. Blouse true to size
7 de maio de 2026
Resposta da Klass
Good Afternoon,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Stunning top- well made
Stunning top, very well made and washes well. Delivery was quick
30 de junho de 2025
Resposta da Klass
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
The fact a member of staff went out of…
The fact a member of staff went out of her way to help me
8 de maio de 2026
Resposta da Klass
Good Afternoon Joyce,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Top was excellent quality and fit
Top was excellent quality and fit. Item as described and good value for money. Easy to order and delivery was very quick and kept informed all through the process. Very happy and recommend.
8 de maio de 2026
Resposta da Klass
Good Morning,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Great quality matrial and fit at a…
Great quality matrial and fit at a reasonable price anb fast delivery
8 de maio de 2026
Resposta da Klass
Good Morning Sue,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
The fit
The fit, the look, the timely delivery.
(The 15% off didn’t happen, though). Still, it’s a lovely dress.
8 de maio de 2026
Resposta da Klass
Good Morning,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Everything I buy is so comfortable and…
Everything I buy is so comfortable and fits perfectly and I didn’t have to wait for the parcel to come very long
8 de maio de 2026
Resposta da Klass
Good Morning Lesley,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Beautiful evening dress for cruise formal nights.
The dress is fabulous. Very good quality and a lovely colour. However I paid the full price of £95 for it and when it arrived it had a sale sticker attached showing a reduced price of £75. I am very happy with the dress but feel a bit peeved that it was in the sale yet I was still charged full price. It is for this reason only that I have not given it the full five stars.
8 de maio de 2026
Resposta da Klass
Good Morning Jill,
I am glad that you are pleased with your product. However, I am sorry to hear that the pricing was different.
If you can send a picture of the sale sticker to info@klass.co.uk or you can send it to our social media, include your order number in the message and we can refund you the difference.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.