Ordered online and the parcel arrived quickly. A lovely dress and was a comfortable fit so I was disappointed that I had to return it but it was just far too long for me at 5’1”. Do wish manufacturer... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
So many beautiful dresses to choose from, but I needed one for a specific occasion. Both I chose were fantastic, but one was a little too green for my colouring and the other was perfect, but just to... Ver mais
Absolutely love Klass straight leg trousers! Have been buying them for a number of years now. I always have the black and navy as well as I’ve bought the check/plaid ones this season. They fit perfect... Ver mais
Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... Ver mais
Detalhes da empresa
Sobre Klass
Escrito pela empresa
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Escrito pela empresa
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £30
Get free 48 hour tracked delivery on all orders over £30
Informações de contato
Unit B, Royle Pennine Trading Estate, OL11 3EX, Rochdale, Reino Unido
- +441706868002
- info@klass.co.uk
- klass.co.uk
Get 15% Off Your First Order
4,7
Excelente
30 mil avaliações
Respondeu a 82% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I booked a post office collection for …
I booked a post office collection for a return - waited in all day and its still not collected. Contacted Debenhams as requested (as bought through them) and again still no response.
11 de maio de 2026
Avaliação não solicitada
Resposta da Klass
Good Morning Angelique,
I am sorry to hear that your parcel has been collected. You can arrange another collection date or you can process this online and take it to a post office.
Ordered my dresses
Ordered my dresses, fast delivery. I love them, material is great, and I feel great in them. Thank you
7 de maio de 2026
Resposta da Klass
Good Afternoon Pamela,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Jumpers
Bought two batwing jumpers. Lovely colours and fit beautifully. I am size 16 so I bought Medium.
Arrived promptly.
7 de maio de 2026
Resposta da Klass
Good Afternoon Cathy,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Delivery service was excellent.
7 de maio de 2026
Resposta da Klass
Good Afternoon Annette,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
I’ve given 4 stars only because you now…
I’ve given 4 stars only because you now have to return goods without charge to a local Klass shop. Where I discovered all returns come off their profit margins… so that’s a bit unfair.
7 de maio de 2026
Beautiful dress fits perfect and lovely…
Beautiful dress fits perfect and lovely fabric
6 de maio de 2026
Resposta da Klass
Good Afternoon Ruth,
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Arrived on time happy with service
6 de maio de 2026
Resposta da Klass
Good Afternoon Beverley,
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Resposta da Klass
Good Afternoon Alan,
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Resposta da Klass
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Lovely dress
Lovely dress - quick delivery ! Looks really pretty / so pleased with my purchase !
6 de maio de 2026
Resposta da Klass
Good Afternoon Elaine,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Prompt and efficient delivery and…
Prompt and efficient delivery and delighted with product
6 de maio de 2026
Resposta da Klass
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
I'm not at all happy.
I'm not at all happy.
When opened the package, the dress inside was soaking wet. t has now dried out, but I'm not sure whether to wear it or not.
The outside of the packet was dry- what's going on?
Please advise
6 de maio de 2026
Resposta da Klass
Good Morning Caroline,
I am sorry to hear that you have received your order in this way. We are currently investigating this.
You can return your dress if you are unhappy to wear it, this can be done online. All our stock is now being checked, if you wanted to reorder the same dress, it won't be faulty.
The alternative option is you can contact our customer services team on 0333 996 0014 and they will be more than happy to help.
fast refund
fast refund - sadly item did not fit and they did not have a larger size available
27 de abril de 2026
Resposta da Klass
Good Afternoon Alison,
Thank you for taking the time to leave us a review. I am sorry to hear that your item didn't fit correctly.
I hope we can welcome you back again in the future.
Denim jackets just what I wanted for summer
Denim jackets just what I wanted for summer with dresses. They are lightweight denim and look good on. Delivery was quick and true to size.
5 de maio de 2026
Resposta da Klass
Good Afternoon Patsy,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Sadly the dress did not live up to the…
Sadly the dress did not live up to the photos. Thin fabric and very creased. The neck line is beautiful however. A better quality fabric would have enhanced the whole dress. Delivery was quick. Now on its way back to you.
6 de maio de 2026
Resposta da Klass
Good Afternoon,
I am sorry to hear that you weren't pleased with your order. I will feed this back to the relevant department.
I hope this hasn't ruined your shopping experience with us too much as customer satisfaction is very important to us. We hope we can welcome you back again soon!
The two garments I ordered were…
The two garments I ordered were everything I expected good quality and class i would recommend Klass very quick delivery has well a lovely pleasant delivery man has well .....
5 de maio de 2026
Resposta da Klass
Good Afternoon,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Resposta da Klass
Good Afternoon Louuise,
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Lovely styles
Lovely styles, good quality. Not a 5 because one item arrived faulty and had to be returned but out of stock when I tried to reorder the same one.
1 de maio de 2026
Resposta da Klass
Good Afternoon Cheryl,
Thank you for taking the time to leave us a review. I am sorry to hear that you received a faulty item. Keep checking our website for availability as our stock changes. An alternative option for you is if you ring our customer services team on 0333 996 0014 and they can look to see if there is any stock in one our stores for you.
Resposta da Klass
Good Afternoon,
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Quick delivery & good quality.
I have ordered online & bought in store until recently sadly Carmarthen store has closed so I order online. Quick & easy ordering & delivery. Great quality items
5 de maio de 2026
Resposta da Klass
Good Afternoon,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.