My KLM houses arrived beautifully wrapped and packaged with so much care. They are in PERFECT condition. I am so thrilled! They arrived very quickly too! I cannot wait to order more and complete my fu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Quick and accurate processing. Customer service (Patrick Swaab) was fast, courteous, and accurate. Packaging was outstanding. Please send out the request to review of your service and products AFTE... Ver mais
I just bought house number 105 to complete my collection. Unfortunately, useless FedEx have lost this item with no one offering me any help or update. Hopefully it will arrive soon. 🤞 KLM houses.com... Ver mais
Update to my previous review that I was asked to give before I even received my items. After being stuck in US customs for 2 weeks, I finally got my package. FedEx destroyed the box but luckily they w... Ver mais
Detalhes da empresa
Informações de contato
Meander 195 C, 1181WN, Amstelveen, Holanda
- +31682018293
- info@klm-huisjes.nl
- klmhouses.com
4,6
Excelente
327 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Transport de qualité
Les Maisons KLM sont arrivées bien emballées et en parfait état.
13 de abril de 2026
Really pleased with my purchase
The houses were all in excellent condition and packed very well.
They took a little while to come but they have to come from the Netherlands to the UK and our postal service is slow these days. Also the UK customs stopped them as I ordered quite few but they passed through this check quickly and no further payment was due.
I had a free House of Bols which is very nice in my collection thank you.
I would definately order so more through this company when I am ready
9 de abril de 2026
I have been buying KLM houses for many…
I have been buying KLM houses for many years from this site - I always had the best experience ever!
12 de abril de 2026
Love my houses
Love my houses, they are great quality, look fantastic and the ordering process was very straightforward and easy. Delivery was quick too!
Excellent product from an excellent company.
1 de abril de 2026
It has been exemplary over many years
It has been exemplary over many years. Goed zo
31 de março de 2026
Very easy to buy houses
22 de março de 2026
No customer service
Really disappointing interaction with KLM Houses which as a direct result will not be using them again. I ordered 11 and only got 10, one was chipped and a number missing the Gin although they still had the yellow retainer. Very slow with no responses or replacement sorted…did not expect this from KLM particularly as I am a Gold flyer with them.
15 de março de 2026
Resposta da KLM Houses
Hi Louise Follet,
We directly replied your e-mail of the missing house and the chipped one we replied that we will send a replacement for number 71 and house of Bols, and so we did two days later.
I am sorry to hear you are so disappointed in our service.
But directly after the you took more time because you asked us to ship them differently to avoid any duties and taxes (which we checked for you but do not apply on shipments under 150,-).
I also replied to you via e-mail but did not get any response.
So I hope you can edit your review, Because this is not correct.
Kind regards,
Patrick Swaab
The houses were packed with care and I…
The houses were packed with care and I can't wait to display them! :) I'll definitely be ordering more!
13 de março de 2026
Easy Transaction
Easy to order online and quick shipping. Packaged very well. Overall, an easy and great experience.
12 de março de 2026
Resposta da KLM Houses
Hi Alejo,
Thank you for your review and your order.
Kind regards,
Patrick
I purchased 4 houses and one of them…
I purchased 4 houses and one of them arrived without the liquor inside. Otherwise, the purchase process was good.
10 de março de 2026
Resposta da KLM Houses
Hi Mark,
Thank you for your review. We are sorry to hear that one of the houses no longer contained the liquor inside.
With original KLM houses, this can occasionally happen (1%) over time due to evaporation/leakage through the porcelain.
We are glad to hear that the purchase process was good overall.
Enjoy the houses, and hope to see you again.
Kind regards,
Patrick Swaab
Solid website open for everyone to…
Solid website open for everyone to easily find what they might like.
Excellent service and packaging. Even for intra-European shipping. Good customer service when I had questions. Thanks!
7 de fevereiro de 2026
Resposta da KLM Houses
Hi John,
Thank you for your review. Enjoy the houses (especially 81, which is one of my favourites).
Kind regards,
Patrick
The Books Have Not been Delivered to MY…
The Books Have Not been Delivered to MY address.
The photo of the book at a white door , is not my door! I have not received. my book, from FEDEX
Fedex Tracking ID 889459458955,
Ref 6826
5 de março de 2026
Resposta da KLM Houses
Dear Philip Plant,
(update: Your package is delivered at your neighbours, and delivered to you on the 13th of march. We would truly appreciate it if you would consider updating your review.)
We are sorry to hear this and understand how frustrating this must be.
We have already contacted you directly and contacted Fedex to look into this.
For your own privacy and security, we kindly recommend not posting your reference number or tracking ID publicly.
Luckily, all our parcels are shipped insured. If the package cannot be found, we will of course send you a new book.
We hope this issue will be resolved soon, and if so, we would truly appreciate it if you would consider updating your review.
Super service, mooie huisjes en betrouwbaar
11 de março de 2026
Avaliação não solicitada
Resposta da KLM Houses
Beste Sander,
Hartelijk dank voor uw goede review, en uw vertrouwen in onze service.
Een fijne dag gewenst.
Everything was excellent!
Thank you very much for the friendly communication and the fast and excellent delivery! The houses are in mint condition! Thanks again!
25 de fevereiro de 2026
Resposta da KLM Houses
Dear Renate,
Thank you very much for your kind review!
We are happy to hear that you are happy with the communication, delivery, and condition of the houses.
We hope to welcome you again soon!
Super easy to order
Super easy to order, seamless checkout, and prompt shipping.
15 de fevereiro de 2026
Resposta da KLM Houses
Dear Brianne,
Thank you very much for your kind review!
We hope to welcome you again soon!
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