My KLM houses arrived beautifully wrapped and packaged with so much care. They are in PERFECT condition. I am so thrilled! They arrived very quickly too! I cannot wait to order more and complete my fu... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Speedy process from order to delivery with merchandise very well packaged to support fragile contents. Comms timely and helpful,
I just bought house number 105 to complete my collection. Unfortunately, useless FedEx have lost this item with no one offering me any help or update. Hopefully it will arrive soon. 🤞 KLM houses.com... Ver mais
Quick and accurate processing. Customer service (Patrick Swaab) was fast, courteous, and accurate. Packaging was outstanding. Please send out the request to review of your service and products AFTE... Ver mais
Detalhes da empresa
Informações de contato
Meander 195 C, 1181WN, Amstelveen, Holanda
- +31682018293
- info@klm-huisjes.nl
- klmhouses.com
4,6
Excelente
329 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
2 jolies petites maisons !
2 très jolies maisons ! Merci à KLM qui a résolu le problème de livraison auquel je faisais face.
30 de novembro de 2025
Resposta da KLM Houses
Hi Pascale Mercier,
Please contact us via info@klm-huisjes.nl.
The e-mail address we have from you is resulting in a non delivery.
I have checked your track and trace, and it will be delivered today.
We are always responding to the e-mail and telephone may be it was late, or we were busy.
I hope you can give us some more stars when you have received the two houses.
Kind regards,
Patrick Swaab
-----
Bonjour Pascale Mercier,
Veuillez nous contacter à l'adresse info@klm-huisjes.nl.
L'adresse e-mail que nous avons reçue ne nous permet pas de vous livrer.
J'ai vérifié le suivi de votre colis, et il sera livré aujourd'hui.
Nous répondons toujours aux e-mails et aux appels téléphoniques ; il est possible que nous ayons eu du retard ou que nous soyons occupés.
Nous espérons que vous pourrez nous attribuer une note plus élevée une fois que vous aurez reçu les deux maisons.
Cordialement,
Patrick Swaab
clear images on website informative
delivered on time , webpage easy to navigate , information on some of the house was very interesting
8 de dezembro de 2025
Ordering is simple
Ordering is simple. Response from Netherlands very quick, availability great, shipping in very good condition and speedy.
This is not my first purchase from KLM Houses, and not my last.
5 de dezembro de 2025
Everything arrived safely and in a…
Everything arrived safely and in a timely manner. It was exactly what I wanted!
2 de dezembro de 2025
Little Kingdom by the Sea Books
Little Kingdom by the Sea Books will be an excellent read as well as a resource for a new collector . They were well packaged and the books themselves are of very high quality. Definitely worth the wait !
20 de novembro de 2025
Shipping Time
If there is something to improved on your end, it will be the time of response between an order being placed/received by you and the time it is shipped.
It is clearly stated in the website to allow 5 days for shipping which i believe can be improved.
13 de novembro de 2025
Resposta da KLM Houses
Hi Victor,
Thanks for your review , I see we indeed shipped your order on the 5th day. We try to do it as soon as possible, mostly within 1 or 2 days, but sometimes it takes a bit more time.
Our apologies, and we will do our best next time to ship faster.
Het hele proces verliep zonder…
Het hele proces verliep zonder problemen. Snel en efficiënt.
26 de novembro de 2025
Mijn verzameling
Mijn verzameling :
Deze huisjes zijn niet alleen mooi maar tevens geschiedenis.
Ze geven je een rijk gevoel , een dorp op zich.
18 de novembro de 2025
Made order
Made order. It was acknowledged promptly adn delivered within 2 weeks to the US safely.
Thanks,
Don
17 de novembro de 2025
Excellent experience
My delivery arrived to me in perfect condition and in a very reasonable time frame. I was quite pleased with the process. I will do more business in the future.
16 de novembro de 2025
The shipping charge was high
15 de novembro de 2025
Resposta da KLM Houses
Hi Charles,
I am sorry to hear that. But insured shipping with Fedex the the UK costs a lot.
Mainly due to the extra customs handling the UK has since Brexit.
The shipping costs are calculated before ordering.
Kind regards,
Patrick Swaab
Good quality
Quick sending of houses. Solid package and good protection of houses
9 de novembro de 2025
Excellent service
Excellent service. First rate product - very nice indeed. Thank you.
Robert Stimson
2 de novembro de 2025
Lovely items
Lovely items. Efficient delivery. Excellent communication
12 de novembro de 2025
Avaliação não solicitada
Alle huisjes kwamen perfect aan
Alle huisjes waren perfect verpakt en kwamen heelhuids binnen binnen een acceptabel tijd. Heel tevreden met de website, uitzoeken van de huisjes, de betaling en de verzending.
29 de outubro de 2025
Second time I have ordered
Second time I have ordered. Everything arrives perfectly packaged & in tact. Thank you!
5 de outubro de 2025
The houses are unique and represent…
The houses are unique and represent Dutch history, which we enjoy. Our guests also find them fascinating. The KLM miniatures representatives are very conscientious in fulfilling orders in a timely fashion.
29 de outubro de 2025
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