I've been very pleased with my experience with Koalafi because they have made it possible for me to purchase things that I need through payments that I can make monthly, instead of having to put out o... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Quick and easy to set up, and if I can pay it off within 90 days there is no interest so Im picking that option for the full amount Alex, final answer it will be paid before the 90 days are up!😇... Ver mais
I bought a sofa with Chaise at Mattress & Furniture by Appointment and financed through Koalafi. It was a breeze. When contacting companies, both were very professional and very friendly. I would re... Ver mais
This company needs to fall off the radar. No customers need to go here. I did not take the time to read all of the other comments however, I will say the one comment that needs to stand today is tha... Ver mais
Detalhes da empresa
Escrito pela empresa
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Informações de contato
Estados Unidos
- 844.937.8275
- koalafi.com
4,1
Muito Bom
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Application was super easy
Application was super easy. The whole process was super easy
8 de agosto de 2026
Resposta da Koalafi
We appreciate the opportunity to assist you with an important purchase! It’s wonderful to hear that you found the entire experience simple and straightforward from start to finish. Thank you for choosing Koalafi and taking the time to share your feedback. If you ever have questions or need support, our Customer Advocacy Team is here to help. Give us a call at 844-821-6424 or email customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
Resposta da Koalafi
We’re happy to hear you had a great experience with our customer service team. We appreciate you choosing Koalafi and thank you for being the best part of Koalafi! If you ever have questions or need assistance, our Customer Advocacy Team is happy to help at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
Good job thanks!
8 de agosto de 2026
Resposta da Koalafi
Thank you for sharing your experience! If you ever have questions or need assistance, our Customer Advocacy Team is happy to help at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
It was an easy approval
It was an easy approval. The people at the store that they are attached with were good people.
8 de agosto de 2026
Resposta da Koalafi
Thank you for sharing your experience! Our team is happy to hear that you had a positive experience with the store location. If you ever have questions or need assistance, our Customer Advocacy Team is happy to help at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
Excellent service
8 de agosto de 2026
Resposta da Koalafi
Thank you for the kind words! We’re so glad to hear you received excellent service and had a positive experience with Koalafi. If our assistance is ever needed, our Customer Advocacy Team is happy to help at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
Resposta da Koalafi
We’re delighted to hear you’ve found your experience with Koalafi to be reliable. If you ever have questions or need assistance, our Customer Advocacy Team is happy to help at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
Everything went great!
8 de agosto de 2026
Resposta da Koalafi
Thank you for being the best part of Koalafi and taking the time to share your experience! If you ever have questions or need assistance, our Customer Advocacy Team is always happy to help. You can reach us at 844-821-6424 or customeradvocate@westcreekfin.com, Monday–Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
MY BRAND NEW BEAUTIFUL PC!
I LIKED THE FACT THAT I WAS ABLE TO GET A BRAND NEW BEAUTIFUL PC AND BUILD MY CREDIT AT THE SAME TIME! THE OVERTIME PAYMENT OPTION MADE IT THAT MUCH MORE AFFORDABLE!
7 de agosto de 2026
Resposta da Koalafi
Thank you for sharing your experience! We’re so happy to hear that Koalafi helped make getting your brand-new PC more manageable with a payment option that worked for you. We hope you enjoy your new PC, and we truly appreciate you choosing Koalafi! If you ever have questions or need assistance, our Customer Advocacy Team is happy to help at 844-821-6424 or customeradvocate@westcreekfin.com.
Unable to change my default payment…
Unable to change my default payment amount to a larger number
7 de agosto de 2026
Resposta da Koalafi
Thank you for bringing this to our attention. Increasing your default payment amount is something we can assist with; however, our team will need to be contacted to process the request. A member of our team will be reaching out to help with this adjustment and can also explain how to make changes like this moving forward. You’re also welcome to contact our Customer Advocacy Team directly at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
Fast and Easy Approval
It was easy and fast to get approved for a loan with Koalafi. I truly appreciate the amount approved and their trust in my creditworthiness, especially when I've been struggling recently.
8 de agosto de 2026
Resposta da Koalafi
Thank you for sharing your experience! We’re so glad to hear that the process was fast and easy and that Koalafi was able to provide an option that worked for you. We truly appreciate your kind words and are grateful you chose Koalafi! If you ever have any questions or need assistance, our Customer Advocacy Team is happy to help at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
The team was able to organize my…
The team was able to organize my installments according my pay day. Thanks
8 de agosto de 2026
Resposta da Koalafi
We’re so glad to hear that your payment schedule worked well with your payday. We appreciate you choosing Koalafi and are happy to be here when you need us! If you ever have any questions or need assistance, our Customer Advocacy Team is happy to help at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
Works for me
Had a great experience with this one was fast and easy but my only complaint is if you want to pay off early there's a fee which I think is crazy.. otherwise it is a good deal for what I need and thinking of doing another one soon
10 de setembro de 2025
Avaliação não solicitada
Resposta da Koalafi
Thank you for sharing your experience! We’re glad to hear the process was fast and easy and that Koalafi worked well for your needs. If you’d like, our Customer Advocacy Team would be happy to review the details of your specific payoff with you, including any additional costs that may apply. Please contact us at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
Agents are not equipped to help, at all.
Agents are not equipped to adequately help customers to process credit orders. I have a credit I cannot even use. I should have known better going this route for purchasing tires, as I understand I will be paying an abbhorent amount more than the original price but the inept service subsequent to this is just insult to injury.
7 de agosto de 2026
Resposta da Koalafi
We’re sorry to hear that your experience did not meet your expectations. We will review your interactions with our representatives to better understand the concerns you’ve shared regarding your experience and available credit. A member of our team will reach out to discuss the account with you and provide any additional assistance available. You may also contact our Customer Advocacy Team directly at 844-821-6424 or customeradvocate@westcreekfin.com. We are available Monday–Friday from 8 AM–9 PM EST and Saturday from 8 AM–8 PM EST.
I love Koalafi
I love Koalafi! Perfect for when im in a pinch!! Would recommend to anyone!!
11 de outubro de 2025
Resposta da Koalafi
Thank you so much for the kind words and recommendation! We’re thrilled to hear you love Koalafi and that we’ve been there when you needed us. If you ever need assistance, our Customer Advocacy Team is happy to help at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
10/110
The teams in Hilliard location are beyond and above excellent service. I am very satisfied with them. 10/110
3 de agosto de 2026
Resposta da Koalafi
We love hearing that the Hilliard team made such a positive impression! Providing a helpful and welcoming experience is important to us, and we appreciate you taking the time to recognize their service. Thank you for choosing Koalafi! Should you ever need our support, our Customer Advocacy Team can be reached at 844-821-6424 or customeradvocate@westcreekfin.com, Monday–Friday from 8AM–9PM EST and Saturday from 8AM–8PM EST.
Not happy that I had to do alone…
Not happy that I had to do alone through this company because I had to have my car repaired and the car wound up being undrivable due to meineke not doing what they were supposed to do I don't think it's fair that I should have to be part of this loan but it is what it is
9 de agosto de 2026
Resposta da Koalafi
We’re sorry to hear about the frustration surrounding your vehicle repair and understand your concerns. We will be reaching out to gather more information and better understand the details of what occurred. Once we have a clearer picture of the situation, we’ll assist with communicating with the store and determining what additional assistance they may be able to provide. In the meantime, you’re also welcome to contact our Customer Advocacy Team at 844-821-6424 or customeradvocate@westcreekfin.com. We’re available Monday–Friday, 8am–9pm EST, and Saturday, 8am–8pm EST.
I am very happy with the furniture…love my heat massage recliner
I am very happy with the furniture store and hoping since my credit is over a 700 I will get a better deal from you in november
9 de agosto de 2026
Resposta da Koalafi
We’re happy to hear you’re enjoying your new furniture, especially your heated massage recliner! We appreciate the opportunity to assist with your purchase. If you have any questions about future purchase options, our Customer Advocacy Team is happy to help at 844-821-6424 or customeradvocate@westcreekfin.com, Monday–Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
Was a very easy and quick service thank…
Was a very easy and quick service thank you
9 de agosto de 2026
Resposta da Koalafi
We appreciate you taking the time to share your experience! It’s wonderful to know the process was quick and easy. Thank you for choosing Koalafi. Should you ever need assistance, our Customer Advocacy Team can be reached at 844-821-6424 or customeradvocate@westcreekfin.com, Monday–Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
Resposta da Koalafi
Thank you for sharing your feedback! We’re so glad to hear you had a great experience and received great customer service. If you ever need assistance, our Customer Advocacy Team is here to help at 844-821-6424 or customeradvocate@westcreekfin.com, Monday–Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.