I've been very pleased with my experience with Koalafi because they have made it possible for me to purchase things that I need through payments that I can make monthly, instead of having to put out o... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Quick and easy to set up, and if I can pay it off within 90 days there is no interest so Im picking that option for the full amount Alex, final answer it will be paid before the 90 days are up!😇... Ver mais
I bought a sofa with Chaise at Mattress & Furniture by Appointment and financed through Koalafi. It was a breeze. When contacting companies, both were very professional and very friendly. I would re... Ver mais
This company needs to fall off the radar. No customers need to go here. I did not take the time to read all of the other comments however, I will say the one comment that needs to stand today is tha... Ver mais
Detalhes da empresa
Escrito pela empresa
Koalafi's flexible lease-to-own payment options allow you to pay over time for your important purchases—whether you’re building or rebuilding credit or simply want more flexibility.
Informações de contato
Estados Unidos
- 844.937.8275
- koalafi.com
4,1
Muito Bom
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer Service was wonderful!
8 de agosto de 2026
Resposta da Koalafi
We’re happy to hear you had a wonderful experience with our Customer Service Team. We appreciate the opportunity to assist you and thank you for choosing Koalafi! If you ever need additional assistance, our Customer Advocacy Team is available at 844-821-6424 or customeradvocate@westcreekfin.com, Monday–Friday, 8:00 AM–9:00 PM EST, and Saturday, 8:00 AM–8:00 PM EST.
First of all it was a big mistake…
First of all it was a big mistake purchasing from win win furniture, the worse mistake ever, secondly Koalafi is the most complicated company ever, no transparency, no integrity.
9 de agosto de 2026
Resposta da Koalafi
Thank you for taking the time to share your feedback. We recognize that you have concerns regarding your experience with the store location. We would like the opportunity to better understand what occurred during the early stages of your lease, including the lease-signing. A representative from our Customer Advocacy Team will be reaching out to gather additional details about your experience, review your concerns, and provide any information or clarification that may be needed regarding your lease. You may also contact our Customer Advocacy Team directly at 844-821-6424 or customeradvocate@westcreekfin.com. Our team is available Monday–Friday, 8:00 AM–9:00 PM EST, and Saturday, 8:00 AM–8:00 PM EST.
Went smoothly with the new loan
Went smoothly with the new loan . Answered within minutes.
1 de agosto de 2026
Resposta da Koalafi
Thank you for sharing your experience! We’re glad to hear everything went smoothly with your new lease and that you received a quick response. We appreciate you choosing Koalafi! If you ever have any questions or need assistance, our Customer Advocacy Team is happy to help. You can reach us at 844-821-6424 or customeradvocate@westcreekfin.com, Monday–Friday from 8am–9pm EST and Saturday from 8am–8pm EST.
Great customer service
1 de agosto de 2026
Simplicity
1 de agosto de 2026
One of the worst lenders to do any…
One of the worst lenders to do any business with. Only care about their money getting repaid. no matter what the outcome. Did not even care about that the shop that was working on my car had scammed me into buying unnecessary parts and did not even fix the main problem and the car is now worse off than it started before going to the shop. The shop Speedee oil change & Auto Service just threw parts at the problem and lied about having scanned the car for codes. Along with stealing items from my car. yet Koalafi did nothing to help this situation, they claimed that the car had the correct repairs done. when the stolen items for my vehicle out way the loan itself. Both of these companies are corrupted, focused on giving you the worst service possible while burdening you with flatulent charges. I have to pay this loan while my car sits and is in a worse state then it began in.
15 de março de 2026
Avaliação não solicitada
Resposta da Koalafi
Thank you for taking the time to share your concerns. We were unable to locate a Koalafi account using the name provided with this review, so we will need additional information before we can review the specific circumstances of your account. For additional context, Koalafi provides funding for the agreed-upon repairs. Once those repairs have been completed, the lease continues according to the terms of the agreement. We would like the opportunity to gather more information about your concerns and determine what assistance may be available. Once we are able to identify your account, our team can review the details and reach out to the merchant location to determine whether any applicable warranty or other resolution may be available regarding the repairs. We also encourage you to contact our Customer Advocacy Team directly at 844-821-6424 or customeradvocate@westcreekfin.com so we can confirm your account information and begin our review. Our team is available Monday–Friday, 8:00 AM–9:00 PM EST, and Saturday, 8:00 AM–8:00 PM EST.
THEY WERE THERE WE I NEEDED THEM THE…
THEY WERE THERE WE I NEEDED THEM THE MOST. THEY HELP ME WITH TIRES FOR MY SON'S CAR FOR COLLEGE. PRICELESS!
8 de agosto de 2026
Excellent partnership with Los Tocayos making customers needs affordable
The service is very easy to apply for, the customer service is great and the business I needed the loan I made application for Los Tocayos is the best in automotive care and service offerings. I feel so good being able to afford the work I needed done without the wait. Koalafi works beautifully with its partners in a timely manner. I recommend them:
1 de agosto de 2026
Fast and easy process
Fast and easy process. I was able to furnish my son’s first apartment for him.
1 de agosto de 2026
Everything was overall greatest
Everything was overall great. I’m excited to be a good customer.
1 de agosto de 2026
Iam have good experience you're veri…
Iam have good experience you're veri helpful white e everything Iam needed than you😁
8 de agosto de 2026
Easy process
1 de agosto de 2026
Super fast acceptance and easy to use
Super fast acceptance and easy to use. Affordable payments.
31 de julho de 2026
You were there when we needed you the…
You were there when we needed you the most! You worked over the phone right at closing time for the business that was fixing our vehicle to help get our application done correctly.
7 de agosto de 2026
It was easy and convenient.
7 de agosto de 2026
Easy application process
Easy application process
App is easy to navigate
Great and friendly customer service when I called
4 de agosto de 2026
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