Lampwise Avaliações 96

Great service. Resolved the issue I had with an old light fitting and supplied what was needed and explained everything clearly. Really good.

Horrible experience in this shop! Extremely unhelpful staff who did not have any consideration for us as customers. Will never buy from here again.

I visited the Lampwise shop last week to look for a nice light fitting for my lounge. The shop has two floors and I was spoilt for choice and was given great advice by Pam and I decided to buy a nice chrome fitting. We arranged a fitting date which was brought forward as the light fitting arrived sooner than expected. Pam and her electrician both came to carry out the fitting and had it all finished in about an hour. I cannot fault Lampwise in any respect and was pleased to support a local business. Thank you.

Professional, very friendly staff that help me choose my dream lights. I'm so happy. Absolutely beautiful. So many to choose from but with all the lovely staff we got there in the end.100% recommended

My phone call to query an order I needed to exchange was dealt with courteously and very efficiently by Natasha who reordered the replacement on the spot and explained the technical difference between my order and its replacement. very helpful Lady. Will return to Lampwise for my next lighting purchases. John Stedman, Margate, Kent

Great help and advice given, lights arrived quickly and excellent quality.

After an initial snag the problem was sorted quickly and efficiently and I was impressed by the customer service.
Would definitely use this company again.

Excellent customer care, attentive and bespoke advice. Will recommend and continue to purchase from. They could not do enough to assist me.

Brought a green PAR 38 (£8.95) from them lasted not an hour, blow the green glass off took it back and the lady was rude and tried to tell me it was to do with AMP/WATT which it was not 80 watt is not to much as we had 100 watts in the holders before and lasted over 12 years (been in the electrical game for over 45 years.) Would not give a refund but did get one after speaking to someone on the phone. Slamming and banging things on the counter I have never dealt with any one like this before avoid at all cost. Very nasty people to deal with I'm sure they will make up something to justify there actions people like this always do. The shop which we believe were dealing with was noting more than a front for internet sales. Just an up date as they seem unhappy with the review if you care to read it it's says the lamp was 12 years old and not the fitting happy not to use you ever again one experience is more then enough for me.

Extremely friendly, helpful and knowledgeable staff....Great selection of lighting and prompt delivery. Highly recommend!

I was impressed with Lamp wise help on my Purchase of Candle bulbs which are hard to find & on delivery which was packed really well so no damage

Though it wasn't exactly for the shade mentioned, my lamp shade was the same diameter so it did fit.

We don’t recommend this company at all. Abysmal service. Didn’t get back to us on email or phone. When we rang them they ended up hanging up on us. Didn’t want to refund us. Tried to overcharge us a “surcharge”. Wouldn’t refund over the phone. We had a three hour round trip to get the refund. The customer is wrong but they are right. Avoid at all costs.

Excellent service. I tried lots of companies, large and small , but could not find a glass shield for a spotlight to the correct size, until I found Lampwise on the internet, who provided exactly what was required.
Very helpful and professional.

Lampwise were helpful and really easy to deal with. I was able to contact them by phone, speak with their team who immediately resolved my issue. Their team is responsive, friendly and efficient. Great customer service!

Excellent service. Good response when I telephoned the shop. My light bulbs were expertly wrapped, would have no hesitation to buy on-line again. Delivery was prompt and was exactly the product I wanted.

I ordered 2 bulbs from Lampwise at a competitive price, midday Friday and they were with me by Saturday midday and that was the standard delivery option. Unfortunately one of the bulbs was broken, I contacted them and within 30 mins all was sorted and replacement bulb sent. This is wonderful service and I'm happy to recommend them to anyone.
Well done !!! a very happy customer...

I ordered 2 twisted frosted candle bulbs as we have old fashioned lighting in our homes. Unfortunately I appear to have inadvertently left the delivery address the same as the payment address when in fact I wanted them sent to the address I gave last time. I reported my 'mistake' quickly but it was too late so I had to go to London in order to receive the small parcel. It arrived there by Royal Mail and all is well but it was a bit of an inconvenience to me that the company did not query the fact that a recent order I placed with them had been sent (correctly) to an Oxfordshire address. London address only given as that is where credit card is registered! Mea culpa!?

Bought 4 Amber Reflector Spot Lamps in Oct 21 to replace 4 white ones that had lasted over a year, on the 10th of Jan one of the amber bulbs had already expired.
Rang to speak to someone and was told there's no guarantee with them..hard luck basically. They were £24 and I need all four so basically their product lasted 2 and a half months. Awful attitude to the customer, don't recommend anyone buying from this company.

Ordered two items one was faulty which was replaced promptly with no quibble. Excellent service, thank you.