I love my LetPot Senior! I live in a place that drops down below 0F quite a bit, and we just got snow in April! My climate is far too cold to grow Thai Basil outdoors, but my LetPot allows me to grow... Ver mais
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Veja o que dizem as avaliações
The first D3 unit I purchased showed up with a damaged power supply. After trying to replace it myself, I reached out to the company directly. Kath was extraordinarily helpful in resolving my issue.... Ver mais
My little countertop garden was doing great for just over 1 year then stopped working. With no expectations I submitted an enquiry though the app. They had me send some videos and pictures, figured ou... Ver mais
When we received our LetPot we were very excited to get it and start growing. But like a lot of products sometimes things happen unexpectedly and our system stopped working. I immediately contact cust... Ver mais
Detalhes da empresa
Escrito pela empresa
LetPot® provides advanced indoor hydroponic systems, plant watering solutions, and other smart indoor gardening products. Seamlessly integrated with the LetPot App, you can achieve optimal plant care through self-management, automatic supply, and real-time monitoring. Enjoy year-round freshness effortlessly.
Informações de contato
hong kong, China
- service@letpot.com
- letpot.com
4,4
Excelente
109 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Resposta de letpot.com
Enjoy it~
All round very poor Avoid!
My letpot Max arrived damaged due to their extremely poor packaging and was missing the nutrient food. I emailed them with pictures and I am still waiting for a reply. Their customer service is terrible and their understanding of English is well below par. I had to ask them the same question 3 times and still didn't get the answer I was looking for on a query before I purchased from them.
I should have purchased from West Kent Hydroponics who are the original designers of this type of system as the copy I purchased is just Chinese junk.
5 de janeiro de 2024
Avaliação não solicitada
Resposta de letpot.com
West Kent Hydroponics products are also made in China. Second, are you from West Kent Hydroponics?
I have placed an order 10 days ago and…
I have placed an order 10 days ago and as yet my order has not been shipped....I have sent messages and emails, none of which have been answered....is this company a scam?
5 de dezembro de 2023
Avaliação não solicitada
Resposta de letpot.com
Sorry about that. We couldn’t find any order under your details. If you didn’t purchase through our official website, please contact customer service on the platform where you placed your order. Apologies for any inconvenience caused.
I purchased this system 6 months ago…
1. Six months ago, I bought this system and it functioned properly for three months. However, when I attempted to power it on to cultivate more seeds, it failed to turn on. I contacted LetPot's service department for assistance, but they were unhelpful. Their 12-month warranty proved to be useless, and their customer service is only available between 5 am and 12 noon in our time zone. I am extremely dissatisfied with this $260.00 product, considering it to be a worthless piece of garbage. I advise against wasting your time and money on it, as there are numerous other systems available that are both cheaper and more efficient.
30 de outubro de 2023
Avaliação não solicitada
Resposta de letpot.com
Sorry about that. We haven’t received any contact from you through any of our channels. Apologies for any inconvenience caused.
Disappointing products
The products shipped are different to the ones advertised and their sponge pods are 30% smaller allowing light in for algae to grow, their customer service claims they are fine, and their review ratings don't display less than positive reviews. Total sham.
13 de maio de 2023
Avaliação não solicitada
Resposta de letpot.com
Sorry about that. The sponge size has been carefully designed and tested. To prevent light from reaching the sponge, we also provide **stickers specifically for light blocking**. Apologies for any inconvenience caused.
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