Lifetime Products Avaliações 

105
•
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I could give this a negative review, I would!! Stay away!!! This is a scam for sure!! I ordered a “handmade-crocheted” Dolly for my daughter and got this $2 sewn “pillow looking” thing that is ugly... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely love the lifetime foldable picnic table! I bought it for extra seating in our outdoor area and it’s been a perfect addition. Super easy to assemble—I just followed a quick YouTube video a... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Read the fine print, name is deceiving, bought picnic table 5 years ago, one of the seats cracked open at one end, warranty is only good for 2 years, with original receipt, some model # that's on the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Construção e Fabricação

Informação fornecida por fontes externas variadas

02722 Lifetime Products Inc. is the world's leading manufacturer of blow-molded polyethylene folding chairs and tables, picnic tables, and home basketball equipment.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

105 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(105)

21 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I still have not gotten my stand up…

I still have not gotten my stand up boards which were ordered on August 1. My wife discussed with someone from the company about August 21 and they assured her we would have delivery within 5 to 7 days. 45 days after order we still do not have product and I have spent over $1000 for the two standup boards.. I got an email from your company regarding tracking the order and when you go to the tracking side, all it says is order received. Nobody has called to assist but you sure took my money.

14 de setembro de 2023
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Resposta da Lifetime Products

We're so sorry that you haven't received what you ordered. Please reach out to us at reviews@lifetime.com so that we can help get this issue resolved. *RJ

Avaliado com 3 de um total de 5 estrelas

Rough start, happier ending.

We were so excited to order this swing set for our daughter's 2nd birthday. After (finally) receiving all of the pieces, we were pounding the pieces to try to get them to fit in with each other. They were so scratched, bent, and dented when they arrived it took a while to get the damaged pieces to work.

Once finally all together, we are loving it!

5 de agosto de 2023
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Resposta da Lifetime Products

Oh no, we're so sorry to hear that parts arrived damaged. We do have replacement parts that we would be more than happy to send you! We also have touch up paint. Please reach out to us at reviews@lifetime.com so that we can take care of you.

Avaliado com 4 de um total de 5 estrelas

The wrong part was included for our grill. Customer Service was good and sent one out fairly quickly so I could finish assembly…

The wrong part was included in our grill - one of the lids was wrong - so I was delayed in assembling it. Called customer service to get the correct part - and they sent it off to me fairly quickly. Assembly instructions and parts needed were extremely easy to use. Just wish that lid was the correct one and I could have been grilling sooner. It took about 2 weeks for the lid to come. Love the Grill so far! Great job!

10 de julho de 2023
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Resposta da Lifetime Products

We're sorry to hear that your grill was missing a part but we're glad that our customer service team was able to take care of you. We are so happy to hear that you love the grill! *RJ

Avaliado com 5 de um total de 5 estrelas

Worth the money

The product is as expected, sturdy, and well balanced. It took some time to set up but all the needed tools were provided with very clear step-by-step instructions. The children have been enjoying it every day!

30 de julho de 2023
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Resposta da Lifetime Products

Thanks so much for the review! *RJ

Avaliado com 5 de um total de 5 estrelas

The cooler is everything I hoped it…

The cooler is everything I hoped it would be, and the process was smooth without any problems. Very satisfied.

29 de julho de 2023
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Resposta da Lifetime Products

We love to hear that you're happy with your new cooler! Thanks for the review, Darrel! *RJ

Avaliado com 5 de um total de 5 estrelas

New Shed w/ Snow Load Braces

I orderedf from Lifetime the snow load bracing for my new 8x15 shed, which was purchased from Home Depot. The braces arrived ahead of the shed, which was great. I was able to construct the trusses with the additional cross brace loosely attached to truss rod, so I didn’t have to disassemble then reassemble any trusses. Once I had completed construction of the shed, I was able to move the cross brace up the truss rod and screw it into place. The side braces will surely aid with strengthening the structure under load. Glad I had a good driver, 300+ screws for the shed and another 150 for the braces.
Now I need to fill it up!!

28 de julho de 2023
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Resposta da Lifetime Products

We are so happy to hear that you are happy with your new shed! Thanks for the review, David! *RJ

Avaliado com 4 de um total de 5 estrelas

Cooperative customer service

Your representatives work with you to explain product specifications and work with you on issues you find

26 de julho de 2023
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Resposta da Lifetime Products

We love to hear it! Thanks so much for the review! *RJ

Avaliado com 1 de um total de 5 estrelas

This company is a joke

This company is a joke. I won a basketball system during the March madness competition in 2022 and never received it. When I messaged someone about it I was told if I sent my address then I would get one sent. Still nothing. I’ve tried to contact anyone at lifetime with no response.
I have a lifetime basketball goal now and feel the product is well made. But would love to get the one I won for our neighborhood kids to play on.

11 de julho de 2022
Avaliação não solicitada
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Resposta da Lifetime Products

We're so sorry for the inconvenience you have experienced. This isn't something that typically happens, so we sincerely apologize. We have updated our process on how we do giveaways so this won't happen again. We have reached out to you via Facebook PM to get you your prize and hopefully make your experience with Lifetime Products better. *RJ

Avaliado com 5 de um total de 5 estrelas

great i do have experience in writing…

great, i do have experience in writing and review the app and company's product because writing is a skills that i like the most and it inspire me a lot and that's why i do stick on writing story

30 de junho de 2022
Avaliação não solicitada
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Resposta da Lifetime Products

Thanks for the review, Patrick! *RJ

Avaliado com 5 de um total de 5 estrelas

Love your products

Love your products! I have 5 tables, some high/low and had a folding trailer that I had to sell when I fell on hard times loosing my house etc. I keep trying to find a used one but no luck. I loved the flexibility to go to the dump or take home a chair. I continue to buy the Lifetime products.

8 de junho de 2023
Avaliação não solicitada
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Resposta da Lifetime Products

Thank you so much for the review! We are so glad to hear that you have been so happy with our products! *RJ

Avaliado com 5 de um total de 5 estrelas

We bought a 55qt cooler last summer and…

We bought a 55qt cooler last summer and it leaked at the drain valve. I contacted them and they sent out a new assembly which I changed out but it didn’t fix the issue. I contacted customer service once again and they sent me a brand new cooler that is excellent customer service they truly stand behind their lifetime warranty! They have a customer for life!

25 de maio de 2023
Avaliação não solicitada
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Resposta da Lifetime Products

We are so glad to hear that our customer service team took such good care of you! Thanks for the review, Chris! *RJ

Avaliado com 3 de um total de 5 estrelas

I bought a picnic table

I bought a picnic table. Gotta say I’m not impressed. It has warped horribly and is pretty much unusable. At a year old that seems unsatisfactory.

8 de junho de 2022
Avaliação não solicitada
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Resposta da Lifetime Products

We are so sorry to hear that you haven't had a good experience with your picnic table. Please reach out to us at reviews@lifetime.com so that we can help make this a better experience for you. *RJ

Avaliado com 1 de um total de 5 estrelas

Lifetime poor shipping and poor CS

I ordered a corn hole game, it arrived in a broken down and ripped package the game was durty and the paint on the designs was running looked like it had been used before and left out in the rain! wrote CS no response for a couple weeks, after several emails the response was 20% off other products. They really only care about sales not offeringa good product or taking care for the customer.

29 de março de 2023
Avaliação não solicitada
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Resposta da Lifetime Products

We're so sorry to hear that you haven't had a good experience with our customer service team. Please reach out to us at reviews@lifetime.com so that we can help make this a better experience for you. *RJ

Avaliado com 1 de um total de 5 estrelas

Do not recommend for garden products

I purchased two double composters for outdoor garden use. Spent almost a half a grand on the two. They only made it through one garden season. The hinges won’t allow the doors to open to put in or take out. So deemed useless. Customer service were not helpful. I would not recommend their products or service. I will not purchase again.

21 de março de 2023
Avaliação não solicitada
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Resposta da Lifetime Products

We're sorry to hear that you haven't had a good experience with your composters. Please reach out to us directly at reviews@lifetime.com with more information so that we can look into this for you. *RJ

Avaliado com 1 de um total de 5 estrelas

Lifetime sells junk

I purchased a Lifetime 8X10 outdoor storage shed. I would give less no stars if I could. A complete nightmare and waste of a lot of time and money. This thing would not fit together properly no matter my family and I, who collectively tried to assemble this twice (yes, we took it apart and tried to put it together again hoping to somehow manage to get it together), did. The walls do not fit together with the roof, leaving large gaps and rendering the shed useless, since things like precipitation, insects, rodents, etc., could easily get in. The plastic is cheap junk. Pieces broke off as we tried to screw this giant pile of garbage together. I've filed formal complaints against walmart and lifetime in the hopes to get some of my money back for this, since there is no way to return it now. DO NOT WASTE YOUR MONEY. It's not worth a fraction of what this rip-off brand and this retailer are charging for this garbage shed.

1 de novembro de 2022
Avaliação não solicitada
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Resposta da Lifetime Products

We apologize about the frustration with the assembly of your new shed. We do have several assembly help options if you run into questions. Try checking out our YouTube channel for assembly videos that go hand in hand with your manual. Our customer service experts are also a great resource. You can reach out to them at 800-225-3865 or by email at customercare@lifetime.com. If you have any further questions, you can reach out to us directly at reviews@lifetime.com. *RJ

Avaliado com 5 de um total de 5 estrelas

Recently I purchased a Used Lifetime…

Recently I purchased a Used Lifetime Angler Kayak. Unfortunately, I discovered that the bracket holding the backrest in place was broken and the fishing rod holder was missing. I went on line to locate the parts and was unable to locate the backrest part, but did locate a rod holder that appeared to be the same, it wasn't and did not fit.
In frustration I decided to call the Lifetime customer service and was quickly transfered to Trenton cs representative. In short order he took down the serial number and model of my kayak. I explained that I had purchased it used and told him which parts I needed. Having verified that they were in stock, he wrote an order and advised an approximate ship date. I then offered to give him a credit card number, he advised me that it wouldn't be necessary as he was shipping the items free of charge!!
It is refreshing to find that there are still companies out there that still believe in taking care of consumers!
I am sure that in the near future I will upgrade to a Kayak with a raised seat. There will be no need to review multiple makes, I will most certainly purchase a new Lifetime!!!!

30 de julho de 2022
Avaliação não solicitada
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Resposta da Lifetime Products

We're so glad that our customer service team took such good care of you! Thanks for the review, Timothy! *RJ

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