Lifetime Products Avaliações 

I have been a user of lifetime tables for many years, and am very disappointed that they have decided to cut costs, but not price, by making their tables smaller.
They used to have a depth of 76.2cm. but are now 69cm which is too narrow for my use so I shall not use them again.

I bought a Lifetime Youth Basketball System Model 90022, 9 months ago for my grandson and the backboard has pulled away from the fixings. I live in the UK and have tried contacting the customer services team by email attaching photographs as per the guarantee. However no-one has bothered to reply. It seems the guarantee counts for nothing. Warning don’t bother buying this expensive trash.

Bought a Lifetime Playset on Amazon after obtaining a quote for installation service by Lifetime. Terrific experience. Amazon delivered the playset on time, and the driver was ver courteous and placed the boxes exactly where we asked. Lifetime’s installer contacted us within a few days and came out on time with a crew of three strong men to assemble the Lifetime Playset. They leveled it perfectly and placed it exactly where we wanted. Highly recommend.

We erected our shed. And discovered the double doors were not level, which meant the doors couldn't close. As there are no adjustments, wedges and packing must be stuffed under the base. This is very much a trial and error process but the shed did level up. However, we have to live with the base no longer being level due to the wedges. We are not the only people to have this problem. Videos show other owners also with chunks of wood under their shed bases.
An email to their helpline went completely unanswered. Why offer a helpline if the intention is to ignore it.
Based on these facts we would NOT recommend shed products from Lifeline. Carol Grimes (nee Smith)

I purchased baseball system model 90168 easy instructions to follow, and easy to put together I love it I’ve been playing hoops when I can.

I bought a fishing kayak for my husband right bwfore the "shortage" happened. After looking many places, we found the Lifetime Daylite and I was so happy to have a kayak that little thought was fiven to how it might perform. Im sure this kayak would be great on Golden Pond where I wouldnt be dodging jet ski wakes and party barges. I have no trouble paddling-which is really great considering I have to constantly keep the paddles moving. My dog tracks way better than this kayak...and yet I still had fun. This kayak is up for sale, though.

My brother borrowed my friend's paddle board and lost the locking ring for the fin. I looked everywhere and could not find a replacement so I reached out to Customer Service. I explained what happened and asked where I could look to find the part. I received a response from Darwin asking for my address and less than 20 minutes after I sent the information I received an email with an order confirmation for the part. I cannot thank them enough and when I'm ready to buy a kayak or paddle board of my own, I will definitely be looking at Lifetime products!

Very poor customer service. I ordered a cooler that their website said was in stock. They charged my credit card right away but two weeks later the product had still not shipped. When I called customer service they told me the product was not in stock. When I asked why a product wasn’t reserved for me when I placed the order, they hung up on me!

I own a lifetime emotion tide kayak that I love. As it has aged, their customer service department has been amazing at replacing parts - FREE OF CHARGE! I have never had such great service from a company.

Purchased the 77 court cooler. it advertised that the ice would last 7 days. filled cooler and put in 3 -10 lb bags of ice. 3 days later ice was completely melted. cooler was in sun roughly 7 hours per day and the temps were in the high 60's and low 70's during day. down to high 40's at night. This is the most expensive cooler I have ever purchased and I am Very, very disappointed that it does not keep the ice as advertised. I should have spent the extra to get a yeti.

I had my shed roof collapse even though it wasn't a year for heavy snow fall. I searched but could not find the receipt. I submitted photos and received a VERY courteous and prompt response!
Excellent customer service !

Excellent product 6ft by 3ft shed looks fantastic when assembled. Few minor issues when assembling. You definitely need two people and an electric screwdriver in my opinion to make life much easier for yourself.

In July of 2020 I suffered an injury on a Lifetime paddle board. I suffered a severe laceration on my right hand requiring 25 stitches. I wrote a review stating what had happened and that I thought the board had a dangerous design flaw. Lifetime was quick to respond to my review and offered to reimburse me for my medical expenses. After several exchanged emails, they sent me a check covering all expenses. I was so impressed by this and just want to add my positive experience about the company. Thank you.

Purchased lifetime basketball system, modell 90001. Oh my god. What an absolute nightmare to assemble. One needs a university engineering degree to assemble it. I still haven’t assembled it. Maybe the product is good but........ahhhhhhh

I've had a lifetime shed for 6 years and it looks as good as the day I purchased it. Recently I discovered a crack in the sunlight that runs along the ridge which was allowing water to leak in. I contacted customer expecting a runaround because it was 6 years old and I didn't have the receipt. I was pleasantly surprised when they immediately sent me a replacement which I was able to install in 10 minutes. It's good to know Lifetime stands behind their products.

I was missing a shelf for our 12 X 8.5 ft shed. After contacting customer service, Brenna was very accomodating and ordered/shipped a replacement the same day. Even though inventory showed it was not in stock, it arrived within a week.
Not only are their products of superior quality, so are the people that work there!

purchased a box to hold outdoor cushions, gas struts not fit for purpose and broke first time, had to use box without them. Also purchased a shed, it arrived in 1 box so heavy it gave 4 people a hernia trying to move it (should have been split in 2 boxes). Instruction pictures so poor have seen this crap since IKEA 1978. holes don't line up. self tapping screws need worlds strongest man to start them to tap.
was told I would be told when they would arrive. no communication arrived 2 weeks late and unplanned.
2 years later they respond…what a joke

Emily in customer service was outstanding. Requested three extra brackets for my shed and they arrived in two days. Certainly would consider another lifetime product.

I bought 20 kayaks from Lifetime this year for every single family members. Lifetime customer service had been absolutely awful. I contacted
Lifetime numerous times and waiting for more than two months for replacement parts. At least twice they promised it will be in my house like a month ago. Every single kayak we received had some issues though we decided to keep it even there are imperfections, damages as well as broken stuff. If I do not receive any response within a week I will return all the kayaks.

I have a portable basketball hoop. My son's friend broke the handle that raises and lowers the hoop. I took a picture of the the handle and sent it to the company. Emily responded and mailed me a new handle which I installed. The hoop is 15+ years old. The company response was superb!