Lisa Eldridge Beauty Avaliações 

I am so blown away with the customer service with Lisa's team. I have purchased products from LE here and there throughout the years and each product has had such a wonderful user experience. I just purchased my concealer and my corrected shade was a bit too light for me. After sending in pictures of myself; which I now realize I should have done before, Lisa's time took the time to color match me and give me options oh how to get a replacement. In this day and age where life is expensive and beauty product launches are happening everyday, it's so nice to know the care and concern that goes into the customer service experience so that all of Lisa's customer's end up with a product that truly works for them. Btw, I am completely blown away with the product and I have never had a concealer perform better on me than this one does. My under eyes are my biggest insecurity and I love how this performs. I'm no longer worried about being too close to my face and seeing creases under my eyes.

Lisa eldridge has the best complexion and lip products on the market in my opinion.
I can't say enough nice things about Lisa's customer service team. One of my products broke when I tried it for the 1st time. They were very understanding to send another one and also took into consideration my concern that the shade might be off. They shade matched me with pictures and sent the one product in another shade that match me very well!
Thank you Charlotte, Faye & Bella ♡

Replaced all of my old make up with LE. So I spent quite a bit of money. Products suit my skin and eyes. Had a small problem with a lipstick and the customer service team were brilliant and sent me a new lipstick

I've been using Lisa's makeup since the day she launched her first lipstick and am an OG fan. Shipping has always been fast but the customer service is exceptional. An item arrived damaged in shipping and Bettina immediately made it right and was so lovely to work with. Mahalo, Bettina!

Lisa’s team was so helpful with my order. They responded promptly on a weekend and refunded a shade that didn’t work for me and requested I gift it to a family member or donate it in place of sending it back.

I can’t believe it’s been over 15 years since I started watching Lisa’s YouTube videos. I still remember how excited I was when she launched her first lipsticks. Since then I’ve tried almost every product and have been so happy with everything.

The customer service team are just as wonderful as the products. They are always kind, thoughtful and incredibly helpful whenever I’ve needed assistance.

Beautiful products, a lovely team and amazing Lisa Eldridge. Thank you :)

I emailed Lisa Eldridge customer service and had the most loveliest reply back from an advisor called Abi. She made me feel really special and it made my day.

I had gone to a Space Nk shop last week and the make up assistants there didn't help at all and I came away feeling disappointed but reading Abi's reply concerning a shade match I had enquired about was just the nicest thing and it just shows how important it is to care and give good customer service. Please pass on my comments to Abi's manager.

Aside from having the best beauty products on the market, the Lisa Eldridge team is incomparable when it comes to customer service. Responsive and understanding personalized service with a team that goes above and beyond to guarantee customer satisfaction. Highly recommend!

I have never experienced any service quite like team Eldridge! I wrote to them on a Friday evening (with a situation I had with choosing a shade), expecting to wait until Monday for a reply, but no, Saturday morning I got a full report on how to proceed. This is not the first time they have come to my rescue and they are always warm, helpful, and generous. In my experience they will always work with you and for you. I haven't even mentioned how exceptional Lisa's products are! Even if all the products don't work for you, we are all different, you have to admit the formulations are unique:)

Had a query regarding an order placed as a gift for my wife. Philippa from Lisa Eldridge was helpful and polite. Excellent customer service.

I ordered a product online with next day delivery. The delivery didn’t arrive, so late in the day I contacted customer services. They got back to me very quickly and refunded my delivery cost and promised to chase it up with DPD.
My lipstick arrived the next day and it’s lovely. The customer service team are brilliant.

I absolutely love the new Luminist Concealer! My undereye area usually look dry at the end of the day and I've tried a lot of concealers. This is by far the best I've used. No creasing either!

I had to get in touch with Lisa Eldridge’s Customer Services. The response was very prompt, polite and sorted out very quickly. Thank you Jessica.

I absolutely love the products & quality and will continue to buy LE makeup.

I bought Lisa Eldridge’s new luminist concealer and I love it! Everything is perfect with this product. Texture is so soft and for the right shade I have to thank the very smart customer service!

Great customer service for shade matching. I got a prompt reply with recommendations for which shades as well as samples.

Very quick responses and very nice and helpful customer service. The shade of the tint I originally ordered wasn’t the right match. They were helpful in choosing a new one and kindly sent me a new one free of charge. I really appreciate their help and great customer service.

I emailed the customer service team to ask for a shade match for the new Luminist concealer - after sending a few selfies on email I was matched to shade 17 by Aaliyah. I then happened to go to Liberty and got matched in person to.. shade 17! What an excellent team Lisa has. Aaliyah was kind, helpful and really supportive on email and she definitely knows her shade matches! Lisa’s customer service is unmatched - a big thank you for always being so helpful.

Every purchase so far has been a hit! Lisa Eldridge products are superb and never disappoint, and the customer service is stellar.
They go out of their way to assist even with the tiniest of inconveniences (thank you Charlotte-Summer!), which I appreciate so much, living in a country where customer service is just an afterthought.
An example of what a company and a brand should be.
I'll keep returning to my favourite lipsticks and foundations for years to come.

An example of what all brands should follow, not just beauty ones. Beautiful products which are delivered securely and quickly. Customer service is exceptional - advisers are always on hand to answer beauty queries and give you clear advice. Plus, they put the customer first - I had to have an engagement ring resized twice but they didn't charge anything for it, as they understood and sympathesised with the situation. Would 100% recommend.

This was my first time shopping at Lisa Eldridge and it wont be my last. I needed help with a product I purchased as it was a guess and didnt work out. I contacted customer service and the help was AMAZING! Fast, kind and Very helpful. I recommend when in doubt with a shade for the foundation/concealer maybe reach out first through email with pictures to get the most accurate shade. I also like the thought that is put into the products being developed.