Livi Avaliações 

1.382
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I went online to make an appointment for an insect bite which had made my arm swell and go red and very hot and painful. I had attached a photo as requested. An appointment with a doctor was made fo... Ver mais

Avaliado com 1 de um total de 5 estrelas

Was left waiting for an hour over the appointment time. Sat there waiting, only for them to cancel the appointment an hour after the appointment. Waste of time. Im going to now have to seek other mea... Ver mais

Avaliado com 5 de um total de 5 estrelas

I booked appointment online Livi with GP on the same day. I had easy process to book appointment with GP on video call. I'm really glad to have opportunity for this service and it's helpful f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Easy access, on time, always available. Very helpful. We can have access to a Doctor no matter where we are. That is very reassuring

Detalhes da empresa

  1. Saúde e Medicina

Escrito pela empresa

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(1.382)

137 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Wish I could give it no stars

Wish I could give it no stars, worst app I've ever used. Quite apart from the waste of time as there are never any available appointments (for me anyway) you cannot save important profile details like medication so need to key this in every time even before you find there are no slots. Absolute rubbish

26 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Used to be great but gone downhill

Used to be great. They still advertise that you can see the next available GP “within an hour” but now there’s no option to wait in a queue - you can only book slots from tomorrow onwards.

16 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent doctor who listened and was very thorough with her diagnosis. Easy to book online and meant I didn’t have to sit on the end of a phone for hours trying to book an appointment at my surgery. Difficult when you’re at work!

14 de março de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Used to be good

Used to be good, I use to get an appointment within an hour but now I put a request thru as soon as they open and they never have any appointments

9 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Used to be excellent but recently in…

Used to be excellent but recently in our area in SE Cornwall if I try to book online I am now greeted by ‘no appointments today- try tomorrow’
However if i wait in an endless phone queue for my gp surgery- the admin team will book a Livi appointment within a few days
Conclusion - Livi no longer offer on line booking to individuals in my area

4 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Booked an appointment and managed to…

Booked an appointment and managed to get one on the same day. However, got messages of the appointment being delayed several times due to appointments running over. Waited over an hour now and finally received a message saying it’s now been rescheduled to tomorrow.

The app sent me messages about my appointment being delayed but when you click into the message, it just disappears so it doesn’t go into an inbox or anything. Overall very frustrated and disappointing experience.

At least if I tried to call my local gp, I’ll know straight away that I won’t have an appointment instead of waiting around for an appointment that doesn’t happen.

I had also called their support line and they said my appointment was going to go ahead today. Absolutely rubbish experience.

3 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient and professional.

Appointment was made immediately and seen that day. Only a 15 minute wait in a very crowded appointment book. GP was very good and forwarded my requirements to my own surgery immediately.

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It was quick and easy to use once you…

It was quick and easy to use once you have set it up. You do have to ask your doctor's surgery to share your digital records with a third party before it will work. Once you have done that and gone through a list of questions to clarify why you need to talk to your GP, and appointment can be made or you can simply opt to go and a waiting list. I chose the waiting list and had my appointment within 15 minutes. The appointment discussion was just as would have expected from my own doctor. I was really satisfied with the whole process.

25 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Booking problem

Talking with the Dr was fine but trying to book an appointment on Livi is almost impossible as always seems to fully booked for the day and you can't book beyond! Beats the object really.

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Pointless service

Appointment availability is good, but every Appointment I've had they refer me back to my doctors (but the docs referred me to this app anyway) and had an appointment tonight (again directed here from my docs) I'm desperate for this app for depression, they were 30 mins late then cancelled my appointment!!!

17 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Nul totalement nul

Nul totalement nul . premier appel soi disant loupé., aucune notification ni appel en absence...
2eme essai qq heures plus tard..... appel qui tourne en rond et n'aboutit pas.... inutile

17 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was very reluctant at the beginning…

I was very reluctant at the beginning and did not finish the booking process. After, I was very pleased about the knowledge, care and conversation with the doctor. She was very professional, and the appointment was in the day as an emergency, so it saved me days or weeks of waiting time. I saved time and maybe my life this new triage system. Thank you!

13 de fevereiro de 2025
Avaliação não solicitada

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