tapGP Avaliações 

367
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They definitely care about their patients and were always there when I needed them. Very good and careful listeners for mental health related issues. Thank you.

Avaliado com 5 de um total de 5 estrelas

Appointment available the same day, the doctor was really helpful with an excellent manner. Very good value for money. I would certainly use this service again.

Avaliado com 4 de um total de 5 estrelas

My sons inhaler ran out and local surgery is a pita to get repeat prescription. Needed it as he was pretty bad but surgery being unhelpful. The Dr on this service was very thorough and friendly and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently used TapGP and was extremely impressed with the service. The platform was easy to use, efficient, and made accessing support straightforward and stress-free. The process was quick, the advi... Ver mais

Detalhes da empresa

  1. Clínico Geral
  2. Médico

Escrito pela empresa

tapGP provides same-day online GP appointments from anywhere 7 days a week. All of our NHS-trained doctors are UK-based and are registered with the GMC. Our service is regulated by the CQC. Receive prescriptions, referrals and sick notes instantly.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

367 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,8

Todas as avaliações

(367)

47 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Appointment available the same day, the doctor was really helpful with an excellent manner. Very good value for money. I would certainly use this service again.

3 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Easy to arrange the appointment, and to access the appointment. Doctor was polite and listened to my symptoms, and I felt heard in the appointment and a treatment plan was arranged.

17 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Simply excellent

Speedy, convenient and offering an excellent GP service. Quite the best medical experience I’ve had in a very long time. Polite, charming and listening doctor. Excellent in every way.

3 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

A great service 5*

I recently used TapGP and was extremely impressed with the service. The platform was easy to use, efficient, and made accessing support straightforward and stress-free. The process was quick, the advice was clear, and I felt listened to throughout. My prescription was sent to me via text which made the whole process so simple. It’s a fantastic example of how technology can make healthcare more accessible and convenient. I would highly recommend TapGP to anyone looking for a simple and reliable way to access medical advice and support.

31 de maio de 2026
Avaliado com 1 de um total de 5 estrelas

Worst company ever i am still waiting…

Worst company ever i am still waiting for my refund and all im getting is lazy answers, scammers who took my money
AVOID AVOID AVOID

12 de maio de 2026
Avaliação não solicitada
logotipo da tapGP

Resposta da tapGP

We are sorry to hear about your experience.

We can confirm that a full refund for this transaction was processed and successfully completed on 14 May 2026 to the original payment method used. We have also provided the relevant refund reference information to assist with tracing the payment with the card issuer.

We understand the delay has been frustrating and remain happy to provide any further information required by the bank to help locate the refunded funds.

For privacy reasons, we are unable to discuss account-specific details publicly, but we invite you to continue contacting us directly should you require further assistance.

Avaliado com 3 de um total de 5 estrelas

I would not use this service again

Positives:
Objective accomplished - privilege of seeing/speaking to a GP without the battle of waiting for an appointment with my GP or nurse. Waiting time for a nurse is three weeks and often, no pre-booking with a GP. One can get a Tele con if lucky and you can get a same day appointment but you must request it same day. This is difficult for those of us who work full time.

The app is intuitive and simple to use. The box asking about patient needs could do with an upgrade of how many characters one can enter. 200 is not enough.

The cons: This was my first consultation and this review relates only to this consultation.

The GP I spoke to was borderline rude from the outset. Rather than ask appropriate questions, take a brief history - this gentleman used dialogue of a condescending nature and indicative of inferring I was insincere with regard to the information I provided to him. This attitude themed throughout the brief consultation.

I would not use this service again.

I thank you for the medication while I arrange to speak to/see my GP.

18 de abril de 2026
Avaliação não solicitada
logotipo da tapGP

Resposta da tapGP

Thank you for your feedback. We’re sorry to hear that your consultation did not meet your expectations. We aim to provide a respectful and thorough service to all patients, so it’s disappointing to hear that this was not your experience on this occasion.

We appreciate you highlighting both the positives and areas for improvement and your comments will be taken on board. If you would be open to discussing this further, we would welcome the opportunity to review your experience in more detail. Please feel free to contact us directly.

Avaliado com 5 de um total de 5 estrelas

Great service

Lovely Dr listened and was helpful gave good advice appeared very knowledgeable and promptly provided a prescription. A great service will definitely use again.

12 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Worth the money to get seen on Sunday

I accessed my appointment on Sunday. I was able to get an appointment the same afternoon that I signed up. Don’t worry if the doctor is a couple of minutes late, they will get there. The doctor I saw was extremely knowledgeable. I felt that he really listened to me and took the time really try and understand my symptoms. He prescribed medication which I was able to get from Boots within 30 minutes of the call. This was definitely worth the money.

22 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Today's appt

It was lovely to see and speak to a doctor. He was extremely helpful and I felt he listened and was understanding. Thankyou doctor

29 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Amazing 5 star++ service

Amazing 5 star++ service, fast simple process to register and book an appointment the same day. GP was superb and prescription was sorted immediately. I have no hesitation in recommending you. Absolutely what you need when unwell. Thank you!

21 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Great service

Great service.
The GP I spoke to was very knowledgeable and extremely helpful, if only all GPs were as good.
Highly recommended

23 de dezembro de 2025

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