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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Bought the 7 pieces bundle and i have no complaints at all. The pieces came intact as per the pictures - 3 months in despite beach, pool, gym and daily wear nothing had tarnished yet. I admit i select... Ver mais

Avaliado com 1 de um total de 5 estrelas

Absolutely not hypoallergenic as advertised. The first 2 days of wearing 2 chains caused awful contact dermatitis. I do have metal allergies but not with 14k+ gold or high quality gold-plated or gold-... Ver mais

Avaliado com 2 de um total de 5 estrelas

The jewelry arrived after a couple weeks. Initial impressions were that it felt cheaper than I expected. I got a necklace that broke just trying to put it on normally. The following day, an anklet bro... Ver mais

Avaliado com 1 de um total de 5 estrelas

Never buy jewelry from this company. The quality is absolutely terrible. I’ve had 4 pieces break after less than 12 hours of use. When you file a complaint, they only offer store credit that doesn’t e... Ver mais

Detalhes da empresa

  1. Seguradora de Jóias e Relógios

Escrito pela empresa

At Louise Carter we believe style shouldn't break the bank. This is why we set out to challenge the traditional business model by selling premium quality jewellery directly to YOU - cutting out the retail mark up.


Informações de contato

2,6

Ruim

O TrustScore é 2.5 de um total de 5

634 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 1 de um total de 5 estrelas

Alert

Title: SCAM — Stay Away!

This company is a total scam. I bought ONE bracelet and they charged me for TWO. When I complained, they claimed it was already shipped
They tricked me into thinking their product was made in the USA — but it is coming from China.” They even use a woman’s video to make it look like a small American business, which is completely fake and misleading.

Do NOT trust them. I feel cheated and want to warn others before they lose money like I did.

7 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best jewelry I've ever had by far

I absolutely love this jewelry and it's so surprising to see negative reviews. I have never had a problem with the quality, price point or wear and I have super sensitive skin. The jewelry is gorgeous and stylish. Tarnish free. I will KEEP them in business with how much I am going to purchase and gift. I will also write an excellent review anytime someone incorrectly represents this beautiful jewelry line.

12 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total scam

Ordered two camping chairs from sp dantesta and discovered it was a scam. Said in post but a cheap chain with no clasps arrived with 4268 reading on return address. When investigated it revealed it came from Louise carter jrwellery. Total scam

27 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought several sets for myself and…

I bought several sets for myself and family. Most of it was what i wanted and expected . I have one necklace that I wear continuously and it has held up with no problems. Customer service was good. I have one ring I won’t wear because it is 18k plated and it doesn’t look good on me . Over all I am happy with my purchases.

2 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

What a con order a 8 man tent and a…

What a con order a 8 man tent and a package comes with the same P.O. Box as this and they send 2 necklaces which looks like they got them out of a machine so my partner has reported it to his bank. Hope karma comes around and bites u on the arse. Plus late

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER

DO NOT ORDER. Not gold, not waterproof. Took it to a jeweler because they sold me broken sets, the jeweler couldn’t even work on them because the material was too cheap to fix without it disintegrating more. I’ve tried to get a refund for 5 months now. They ignore, when you finally get ahold of them, they say they have no management and can’t help you.

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rubbish

I have never bought such tat in my life. £44 for two pairs of silver earrings, one pair I would need a magnifying glass to see what they are. The other pair are robins but the red breast is orange. It stated they were silver neither pair have minuscule amount of silver.

19 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

It’s a con !!

I received the product today and the quality is extremely poor - it’s plastic! There is no gift box as advertised, just a plastic bag. The product does not come from Louise Carter but direct from a Chinese wholesaler and took weeks to arrive. I have requested a refund and so far got nothing. avoid at all costs!!

19 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY LOUISE CARTER!!!

Just received my order and it’s an ugly yellow gold & looks cheap. Pictures on their website don’t reflect the true size of the piece. Wish I could return but I have earrings in my bundled purchase and they aren’t returnable. So if I call they will just charge me for the earrings and then it works out to be same or more than I paid. Just really disappointed that it looks so bad!!! What a scam! What a ripoff!!

15 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tell The Truth

I ordered at the beginning of May under the pretense that the jewelry was of good quality, came from the UK and would be received within 2 weeks of ordering. First, looking at the other reviews here, the jewelry is not of good quality - I wouldn’t know since I never received mine. Second, the jewelry comes for China - which is not disclosed until you receive a tracking number and see the point of origin for the package. Third, the tracking is not clear or helpful. For me, tracking information stopped updating at the beginning of June where it was “in transit” somewhere. I got in contact with customer service at the end of June and they said I could get it reshipped. It is now the beginning of August and the tracking information stopped updating with a “batch delivery to carrier” message at the beginning of July. This is so disappointing since I was looking forward to this jewelry, but I would not recommend you buy from them.

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No items have ever been delivered

No items have ever been delivered, just received an e-mail from a company I don't even recognize that my delivery was returned to the warehouse due to "Force Majure" We have an extremely large Delivery box to the right of the driveway clearly labeled. Please stop doing business if you don't know what you are doing. I will not be ordering again no matter if I receive my items or not. At this point it's not worth the extra effort, it's just easier on Amazon, which is why they have so much success.

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY THIS CHEAP CHINESE TAT‼️

🔺DO NOT BUY FROM THIS COMPANY !!

This company gives wrong adverting. It comes across as a lady who is closing her UK business but the jewellery is shipped from china. I received an email to say my item was shipped but never received it. I got a reply to say it had been shipped not from a Uk business as they claim in advert it was from china so this alerted me to it being a scam company. I paid through pay pal so contacted them and got a refund. A few days later I received the item but you can tell it’s cheap Chinese tat.
I will always check company’s out now before ordering off Facebook. The spelling of jewelry should be a flag to a scam

10 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total rip off

I received my necklace today, what a load of rubbish !!!. It’s tiny and does not look like the item on web site. I made the mistake of reading the reviews on the website, I’ll never do that again .
This is absolutely fake advertising. DONT WASTE YOUR MONEY.

7 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Cheap, broke in under an hour of wear

Ordered items, took a while to come, which I can live with. What I cannot live with is wearing the jewelry for less than an hour and a necklace and bracelet busting. The anklet I received is also a joke. Like 3 inches of it is the extender chain and I have to wear it near the max for it to fit. Historically I have pretty thin ankles so this is not a me problem would NEVER purchase anything from here again.

4 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

THE NECKLACES RUB OFF ON YOU

The earrings are fine but the necklaces are NOT sweat proof. They rub off a brown/orange mark on my neck and shirts. Had to contact customer support 3 times before they got back to me. They only responded once I changed my form from “Complaints” to “Exchanges” in the list of topics. They sent me a 30$ gift card/store credit to buy more of their garbage products instead of giving me a proper refund. Huge disappointment. Also saw that they turned off their comments on instagram. That really indicates that the public is not happy with them!

4 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Boasts "made of real gold jewellery"…

Boasts "made of real gold jewellery" but the reality is that it's not even considered "real gold" because it's PVD plated. This is coming from a jeweller. Stop lying to customers please it's bad karma.

3 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Their “lifetime warranty” is 30 days

This was my last exchange, basically they told me I was out of the thirty day time period and couldn’t get a new ring. My ring is totally tarnished and ugly. I clarified that that lifetime warranty was only for 30 days with the email posted here and they just responded. Sorry. False advertising.

Hi Hattie,
Sincere apologies
If you have any other questions or need further assistance, feel free to reach out-we're always here to help!
--
With Elegance & Care 7r, Chiamaka,
Customer Support
Louise Carter Jewelry
Hattie Lake wrote:
In light of this new information, I actually won't be buying anymore
jewelry if your advertised "lifetime warranty" only lasts 30 days. That's silly.
The $20 doesn't cover the cost of the birthstone ring and you have to spend
more than $50 to get free shipping. So now I have a ring that is just
garbage. Also I had to email 4 or five times to try and get this resolved
and it wasn't ever resolved.
Unfortunate false advertising.

24 de julho de 2025
Avaliação não solicitada

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