macom medical Avaliações 

213
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The website is easy to navigate and order. The product arrived quickly and was well packaged. The product is excellent quality, fits well and maintains it's shape well, even after washing. Very happ... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I purchased macom signature bras following my surgery to swap out my implants and a breast lift. Easy front fastening, adjusts as swelling goes down, easy to wash and quick to dry. However the botto... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good quality, fast delivery. I got the Bra roll body, when i attempted to put it on it felt like it didn't fit, even though i measured correctly. I went on to the website and there were video guides... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Ease of ordering. Range of colours. Good support. Fast delivery. Seams appear not as neat, Bought this compression vest as a spare after breast reduction surgery. Doesn’t fit as well as the hospital... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Artigos Hospitalares

Sobre macom medical

Escrito pela empresa

Your online store for surgical recovery & shapewear

macom® medical is the leading provider of high-quality compression garments, supplying cosmetic and reconstructive plastic surgeons, and cosmetic doctors.

What we do
We sell compression garments and innovative aesthetic products for use post-surgery, post-birth, for slimming and for wider aesthetic benefits, including anti-cellulite treatments.

The much praised quality of our products is due to our combined years of experience in the Aesthetic & Medical sectors. All garments are handmade in our own factories and shipped worldwide.

macom® compression garments are safe on even the most delicate or highly reactive of skin types. The material holds the CE-mark and all products are free from both latex and nickel.

Visit our Homepage
Post-surgical Compression Bras
Post-surgical Girdles
Gynecomastia Compression Vests


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

213 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,3

Todas as avaliações

(213)

129 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Delighted with my product

Delighted with my product. It’s very good quality. It’s important not to compromise with quality when purchasing products of this nature

29 de janeiro de 2026
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Resposta da macom medical

Dear L,
Thank you for your kind words. We truly value your feedback.
Wishing you a smooth and speedy recovery.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Fabulous Customer Service

Fabulous Customer Service. Very Speedy delivery

29 de janeiro de 2026
logotipo da macom medical

Resposta da macom medical

Dear Cath,
Thank you for your review. We are delighted that you received your order quickly and are happy with our services.
Wishing you a smooth and speedy recovery,
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Efficient service and quality product.

Received my order quickly, great packaging and it was exactly as described. Highly recommend!

29 de janeiro de 2026
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Resposta da macom medical

Dear Ms Frantz,
Thank you for your review. We are delighted that you received your order quickly.
Wishing you a smooth and speedy recovery,
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Second time using the Macom bra!

I had surgery in 2017 and got a Macom bra and it was amazing. So comfy and I am going for surgery again in 2 weeks so I’ve purchased again as I know I’ll be comfortable during my recovery. Some post op bras are so bad you have to stick socks in to stop them digging in! Definitely not the case with the Macom bra I am always telling people to spend a little more and invest in one as it’s sooooo worth it! X

26 de janeiro de 2026
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Resposta da macom medical

Dear Kirstie,
Thank you for your lovely review and for your loyalty to us. We highly appreciate it.
If you have any issues, please contact us immediately.
Wishing you all the best and a very speedy recovery.
Warmest regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Hi the first bra felt very…

Hi the first bra felt very uncomfortable, I emailed got a response the same day ,a new bra was sent out to me ,which is perfect .excellent customer services

10 de janeiro de 2026
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Hi Julie,
Thank you for your feedback. Wishing you a smooth and speedy recovery.
Kind regards,
Team macom

Avaliado com 4 de um total de 5 estrelas

The goods arrived swiftly and were…

The goods arrived swiftly and were packaged discreetly. I initially chose the ultimate bra in my usual size, S/32, as advised by the nurses. However, the band still flipped up and pressed against my incisions, causing discomfort. After reading other reviews, I decided to try two signature bras in a medium, which proved to be more comfortable overall, though the band still turned up and pressed against my incisions. To alleviate some of the discomfort, I now wear a soft tank top underneath the bra. For reference, my under-bust measurement is 29 inches.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Dear Chris,
Thank you for taking the time to share your detailed feedback. We’re pleased to hear your order arrived quickly and discreetly, but we’re sorry to learn about the discomfort you experienced around your incisions. Please, contact our Customer Services should you need any further assistance.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

The only bras to use after breast augmentation.

Needed compression bras for after my surgery. These garments are the best offering the best support and very comfortable i still use them now as they offer bras to wear well after surgery for added support and comfort, the website is very easy to use and explains at which point to change to the next bra as not to comprise your surgery results.

28 de julho de 2025
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Resposta da macom medical

Dear Victoria,
Thank you for your lovely review. We are delighted to know we were able to help you and our bras are working well for you and helping during your recovery. Let us know should you need anything else.
Wishing a smooth and speedy recovery.
Kind regards,
Team macom

Avaliado com 3 de um total de 5 estrelas

Received goods quickly and discreetly…

Received goods quickly and discreetly packaged. I ordered my normal band size S/32 in the ultimate bra. Despite the nurses assuring it was the right size the band flipped up and dug right into my incisions. So sore and uncomfortable. I looked at other reviews and ordered two signature bras in a medium. These were a much better fit overall and did alleviate a lot of discomfort however immediately the band flipped up and also dug into my incisions.
I have now taken to wearing a soft tank top under the bra, this helps a bit .
I measure 29 inches under my breasts .

2 de janeiro de 2026
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Resposta da macom medical

Dear Customer,
Thank you for your feedback. It seems that the bra might be too long for your and it's the bra to roll up. Another style might fit you better. Please contact us on help@macom-medical.com and we will be able to help you from there.
Kind regards,
Team macom

Avaliado com 2 de um total de 5 estrelas

The size range is not great for very…

The size range is not great for very small torso

5 de janeiro de 2026
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Resposta da macom medical

Dear Roberta,
Thank you for your review. We are sorry to hear the bras were perhaps too long for you. We appreciate your feedback on this. Please contact our team should you need any further assistance.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

As described

As described. Delivery issues dealt with promptly.

5 de janeiro de 2026
logotipo da macom medical

Resposta da macom medical

Dear Caroline,
Thank you for taking the time to leave us a review. We are delighted to hear you received it promptly.
Warm regards,
Team macom

Avaliado com 4 de um total de 5 estrelas

The service was great unfortunately the…

The service was great unfortunately the bra itself wasn't any good, it was the right size but rubbed my skin the wrong way and was super uncomfortable...I reverted to wearing something from my wardrobe instead...

26 de novembro de 2025
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Resposta da macom medical

Dear EK,
Thank you for your review. We are sorry to hear the bra didn't work for you, we offer different styles on our website, perhaps another style would've been more suitable.
Let us know if you need any assistance.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Beautiful post surgery bra just measure…

Beautiful post surgery bra just measure band size so comfortable perfect control great coverage all round easy to put on and off bought 2 buying more !

29 de dezembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Catherine,
Thank you for your lovely review. We are delighted to hear that you are very happy with the macom bras. Wishing you a speedy and smooth recovery.
Kindest regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Great company too deal with.

Great company too deal with,
Had too do a return, purely our fault, wrong size ordered,
Dealt with quickly & hassle free which is a rare quality these days,
Can't recommend enough,

7 de janeiro de 2026
logotipo da macom medical

Resposta da macom medical

Dear Gary,
Thank you for you lovely review. We are delighted to hear all worked out well for you and you received your items quickly.
Wishing you a smooth and speedy recovery.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Great customer service

Reached out asking for an update on my parcel. The team at Macom got back to me very quickly and although they had dispatched it, were concerned it had been lost in the courier’s depot. They sent a second one out without hesitation. Brilliant service.

30 de dezembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Antigone,
Thank you for taking the time to leave your review. We are glad we were able to help.
Wishing you a speedy and smooth recovery.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service …

There was a problem with my garment sent an email and pictures and a replacement was sent out same day ! No questions so so happy with the service.

29 de dezembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Tanya,
We are sorry you had an issue with your first garment. We are delighted to hear you are happy with our service.
Wishing you a smooth and speedy recovery.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Great quality product and service

Great quality product, and very good service! Very satisfied

29 de dezembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Kaz,
We are so happy to hear you are satisfied with our service.
Wishing you a speedy recovery.
Kind regards,
Team macom

Avaliado com 1 de um total de 5 estrelas

Poor quality …

Bought this bra to use after breast augmentation.
Unfortunately really disappointed with the quality. The underband is very thin and constantly rolled up, making it uncomfortable and rubbing the incision’s.
Measured properly as per the instructions- ordered the correct size for measurements.

2 de dezembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Ashley,
Thank you for your feedback. We believe you have reached out to us on the emails. We would love to hear from you.
Kind regards,
Team macom

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

I had made a mistake in my order and sent a message to the company for a refund before the product was shipped, and very quickly and efficiently gave me a refund.
I also did make another order, which I received earlier than expected.
Thank you

1 de dezembro de 2025
logotipo da macom medical

Resposta da macom medical

Dear Jennifer,
Thank you for your lovely feedback. Hope you have a smooth and speedy recovery.
Warm regards,
Team macom

Avaliado com 1 de um total de 5 estrelas

Awful company

Awful company. Size guide is completely useless and then they keep your shipping fee and make you pay for return despite it being so inaccurate.

Customer service is non existent and they definitely dont care about their customers.

Garments fall apart after a few wears.

Having done research recently on post surgery compression wear as my partner is opening a private practice, i had considered a partnership with macom medical but after dealing with them, they definitely wont be getting hundreds of orders a year from us. Do not recommend

12 de dezembro de 2025
Avaliação não solicitada
logotipo da macom medical

Resposta da macom medical

Dear Customer,
Thank you for your feedback.
We cannot find you on the system, we have requested more information and haven't heard from you.
Please contact us on help@macom-medical.com so we can help you further.
Kind regards,
Team macom

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