The website is easy to navigate and order. The product arrived quickly and was well packaged. The product is excellent quality, fits well and maintains it's shape well, even after washing. Very happ... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I purchased macom signature bras following my surgery to swap out my implants and a breast lift. Easy front fastening, adjusts as swelling goes down, easy to wash and quick to dry. However the botto... Ver mais
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Good quality, fast delivery. I got the Bra roll body, when i attempted to put it on it felt like it didn't fit, even though i measured correctly. I went on to the website and there were video guides... Ver mais
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Ease of ordering. Range of colours. Good support. Fast delivery. Seams appear not as neat, Bought this compression vest as a spare after breast reduction surgery. Doesn’t fit as well as the hospital... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre macom medical
Escrito pela empresa
Your online store for surgical recovery & shapewear
macom® medical is the leading provider of high-quality compression garments, supplying cosmetic and reconstructive plastic surgeons, and cosmetic doctors.
What we do
We sell compression garments and innovative aesthetic products for use post-surgery, post-birth, for slimming and for wider aesthetic benefits, including anti-cellulite treatments.
The much praised quality of our products is due to our combined years of experience in the Aesthetic & Medical sectors. All garments are handmade in our own factories and shipped worldwide.
macom® compression garments are safe on even the most delicate or highly reactive of skin types. The material holds the CE-mark and all products are free from both latex and nickel.
Visit our Homepage
Post-surgical Compression Bras
Post-surgical Girdles
Gynecomastia Compression Vests
Informações de contato
535 Kings Road, SW10 0SZ, London, Reino Unido
- 02073510488
- help@macom-medical.com
- macom-medical.com
4,3
Excelente
213 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
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The service was excellent
The service was excellent, the amount of time for delivery was great.quite a comfortable bra however the strap across the chest is very uncomfortable the Velcro under the arms really irritates the skin and scratches
30 de março de 2026
Resposta da macom medical
Dear Lyndsey,
Thank you for your review. We are pleased to hear you were happy with the service, delivery, and overall comfort of the bra, but we are sorry to learn about the discomfort caused by the chest strap and Velcro under the arms.
Your experience is important to us, and we will share your comments with our team as we continue to improve our designs.
Wishing you a speedy recovery.
Kind regards,
Team macom
POOR
Poor delivery. Didn't arrive on time. Had to spend more money elsewhere on time for my surgery. Have sentv2 messages with no acknowledgement.
2 de abril de 2026
Resposta da macom medical
Dear TC,
Thank you for your feedback. We are sorry to hear you were unhappy with the delivery experience.
Your order was dispatched on 2nd April and delivered on 7th April, which is within the delivery timeframe for Standard Delivery stated at the time of purchase.
We understand timing is especially important ahead of surgery, and we are sorry for any inconvenience caused.
Kind regards,
Team macom
Resposta da macom medical
Dear Valentina,
Thank you for your kind review. We are delighted to hear you are happy with the quality, comfort and design of your garment.
Kind regards,
Team macom
Very easy transaction
Very easy transaction, called for some advice the lady I spoke to was lovely and couldn’t have been more helpful, thank you
1 de abril de 2026
Resposta da macom medical
Dear Elizabeth,
Thank you for your lovely review. We are delighted to hear your experience was smooth and that our team could provide helpful advice. We truly appreciate your kind words.
Kind regards,
Team macom
The advice I received when my purchased…
The advice I received when my purchased bra arrived
This allowed me to confirm that I had the right size in preparation for my breast surgery
I thought this was important as sizing is not the same as my usual bra size
31 de março de 2026
Resposta da macom medical
Dear Jennifer,
Thank you for your kind feedback. We are so pleased to hear that the advice you received helped you feel confident in choosing the right size ahead of your surgery. You are absolutely right that post-surgical sizing can differ from regular bra sizes, so it’s great to know this support was helpful.
Kind regards,
Team macom
Resposta da macom medical
Dear Dr Charalambos,
Thank you for your kind review. We are delighted to hear you are pleased with both our products and service. It has been a pleasure working with you over the past few years, and we truly value your continued trust and support.
Kind regards,
Team macom
Resposta da macom medical
Dear Heather,
Thank you for your kind review. We are delighted to hear your order arrived quickly and that you are pleased with the quality of our products.
Kind regards,
Team macom
I think the all in one bra size needs…
I think the all in one bra size needs to be bigger with dressing in place and feeling very uncomfortable. A better bra would be more comfortable and practical
26 de março de 2026
Resposta da macom medical
Dear Donna,
Thank you for your feedback. We are sorry to hear you found the bra uncomfortable, particularly when worn with dressings. In the early stages of recovery, additional swelling and dressings can affect the fit, and a different size or style may offer a more comfortable and practical solution.
If you’d like, our team would be happy to guide you towards an option that better suits your needs during this stage.
Kind regards,
Team macom
Einfach perfekt!!
Nachdem ich in Deutschland vergeblich versucht habe, eine Kompressionsweste in einer kleinen Größe zu finden, bin ich auf die Firma Macom Medical gestoßen und bin restlos begeistert!!! Ein ausgezeichneter Kundenservice und extrem schneller Versand tragen außerdem zu meiner 5 Sterne Bewertung bei!!!
26 de março de 2026
Resposta da macom medical
Vielen Dank für Ihre wunderbare Bewertung. Es freut uns sehr zu hören, dass Sie bei uns die passende Kompressionsweste gefunden haben und mit unserem Kundenservice sowie dem schnellen Versand so zufrieden sind.
Ihr positives Feedback bedeutet uns sehr viel. Vielen Dank für Ihr Vertrauen!
Mit freundlichen Grüßen,
Team macom
Fantastic quality & support. Well recommended!!
I have recently undergone surgery for breast implant replacement & revision mastopexy. Before my surgery my consultant recommended that I purchase a couple of supportive front fastening sports bras in which I was advised to wear for three months after my surgery. Having ordered several well known high street brands of sports bras I was left disappointed with overall quality & support. It was after a friend recommended Macom that I decided to give them a go & I’m so goad I did! Absolutely without doubt the best purchase I have recently made! The quality & support they give me (I’m now two weeks post opp) is fantastic. I ordered two of the ultimate bras in a size small, I am 32 D-F and they fit perfectly. The customer service is fantastic too, I you have any queries about which product to choose (there are quite a few) or sizing they are so helpful😊
2 de março de 2026
Resposta da macom medical
Dear Mrs Mathieson,
Thank you so much for your wonderful and detailed feedback. We are delighted to hear that you are finding the Ultimate bras supportive and comfortable during your recovery, and that they have made such a positive difference for you.
It’s also lovely to know our customer service team could assist you in choosing the right style and size. Wishing you a smooth and comfortable continued recovery, and we truly appreciate your recommendation.
Kind regards,
Team macom
Dismissive customer service- not designed with patients in mind
I bought a post-surgical bra from Macom as a backup while my main bra from Lipoelastic was in the wash. I only wore the Macom bra for a couple of hours, and it chafed my nipples so badly they were left red raw and extremely sore.
On top of that, the sizing runs very small despite me carefully following their measurement guide, and the bra constantly rolls up when worn, which is uncomfortable and impractical—especially after surgery.
I contacted customer service and was told that because I had worn the item, it couldn’t be returned—even though it is clearly not fit for purpose. They also dismissed the issue by saying this is “common with sensitive skin after breast augmentation.” That response completely misses the point—this is a post-op product, it should be designed with those sensitivities in mind.
Even worse, I was told to “try putting cotton pads in the bra” to prevent chafing. That is not an acceptable solution for a medical recovery garment.
For comparison, my bra from Lipoelastic (provided by my surgeon) is significantly better—soft, comfortable, properly designed for recovery, and has caused none of these issues.
Overall, Macom’s product quality is poor and their customer service is dismissive and unhelpful. I would not recommend.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da macom medical
Dear Chloe,
Thank you for taking the time to share your experience. We’re truly sorry to hear that you felt discomfort during such an important stage of your recovery.
We understand how essential comfort and support are post-surgery, and we’re sorry this wasn’t your experience. Your feedback has been shared with our team as we continue to improve both our products and overall experience.
Kind regards,
Team macom
The compression bra was very deep at…
The compression bra was very deep at the sides & rubbed under arm if I pulled it down it would ride up & fold up making it rub on scars. I used to wear a cotton vest underneath
29 de outubro de 2025
Resposta da macom medical
Dear Michele,
Thank you for your feedback. We are sorry to hear you experienced discomfort with the fit, particularly around the sides and underarm area. During recovery, sensitivity and swelling can sometimes affect how a garment sits, and wearing a soft layer underneath, as you’ve done, can help reduce irritation.
If you’d like, our team would be happy to suggest alternative styles that may offer a more comfortable fit for your needs.
Kind regards,
Team macom
Resposta da macom medical
Dear Clare,
Thank you for your review. We are glad to hear your order arrived quickly and that you’re pleased with the quality.
Wishing a speedy recovery and a happy healing.
Kind regards,
Team macom
Easy to order
Easy to order, received quickly and exchange handled brilliantly.
25 de fevereiro de 2026
Resposta da macom medical
Dear Jennifer,
Thank you for your lovely feedback. We are delighted to hear that the ordering process was easy, your order arrived quickly, and that your exchange was handled smoothly. We truly appreciate your support.
Wishing you a smooth and comfortable healing.
Kind regards,
Team macom
Returning items
I made a mistake with a return but it was sorted out quickly by the team at Macom. Very efficient
24 de fevereiro de 2026
Resposta da macom medical
Dear customer,
Thank you for your kind review. We are glad we could quickly help resolve the issue and that you found our team efficient. Your feedback is much appreciated.
Kind regards,
Team macom
Thank you.
Easy return and replace service and loved that care instructions were emailed. This was so reassuring particularly during a stressful post DIEP period.
24 de fevereiro de 2026
Resposta da macom medical
Dear Roisin,
Thank you for your lovely feedback.
We are delighted to hear that our return and replacement service was easy to use, and that the emailed care instructions provided reassurance during your recovery.
Wishing you a smooth and happy healing.
Kind regards,
Team macom
Easy to order on line and received…
Easy to order on line and received quickly
23 de fevereiro de 2026
Resposta da macom medical
Dear Paula,
Thank you for your lovely review. We are delighted to hear all went as expected.
Kind regards,
Team macom
Won’t accept return
I ordered from Macom as they looked really good and read so many good reviews. I ordered a body garment for my post mm surgery. It arrived very quickly, so I tried this on. Unfortunately it was too small. Due to being only 8 days post op at the time deodorant, lotion or anything like that haven’t been worn due to being advised not to be my surgeon. I made sure tags were on and kept it in original packaging. I sent it back on Thursday tracked. I then received it back Saturday Morning saying they won’t accept it. Due to being worn (I only tried it on) and lotion or deodorant marks (haven’t worn deodorant). I will have to try to sell it privately and probably lose money but hey lesson learnt.
28 de fevereiro de 2026
Avaliação não solicitada
Resposta da macom medical
Dear Cassie,
Thank you for your feedback.
We are very sorry to hear that the garment didn’t fit as expected. As our items are intimate medical compression garments, we are unable to accept returns once there are signs of wear or marks, due to hygiene reasons, but we completely understand how frustrating this can be. We strongly advise trying the garment on before the procedure whenever possible.
Your comments are important to us, and we will continue reviewing how we can make our sizing guidance and return policies as clear and helpful as possible.
Our team is always happy to advise on sizing to help ensure the best fit for any future orders.
Kind regards,
Team macom
I bought a compression binder to wear…
I bought a compression binder to wear after surgery and it is very uncomfortable and not easy to put on at all. It was also quite expensive.
13 de fevereiro de 2026
Resposta da macom medical
Dear Mrs Raymond,
Thank you for your feedback. We’re sorry to hear that you found the binder uncomfortable and difficult to put on. Compression binders are designed to provide firm, medical-grade support, and they often require assistance from another person when putting them on to ensure the correct positioning and level of compression. We understand that this may not always be easy, especially in the early stages of recovery.
Your comments are completely valid, and we are continuously working to improve the comfort and usability of our garments while maintaining the level of compression needed for safe post-operative support. If you would like guidance on fitting or alternative styles, our team would be very happy to help.
Kind regards,
Team macom
Fantastic support bras and excellent customer service
I only found out a couple days before that I was going in for my surgery so I only had 3 working days for my bra to come. I emailed customer service and asked if they could send my package ASAP they responded and said they will send it that day. It was then delivered in two days!! Fantastic customer service I was so happy it came in time. The bra has been amazing for my recovery, it is so supportive and so comfortable. I put it on straight after my surgery and it helped immensely. Have told my surgeon to recommended to patients to order theses bras. Thank you very much.
30 de janeiro de 2026
Resposta da macom medical
Dear Olivia,
Thank you for your review, we are delighted to hear you received your order in time for your procedure.
We are here should you need anything else.
Wishing you a smooth and comfortable recovery.
Kind regards,
Team macom
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