MagicBreaks Avaliações 3.127

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just had a look on magic breaks to see if we could afford/logisticlly book a disney trip and got chatting to agent Amanda r !! Omg she was so friendly , helpful and amazing that I've only gone and blo... Ver mais

Avaliado com 5 de um total de 5 estrelas

This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which bea... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was booking a trip for one of the residents I care for, which can be abit complicated. Leah was a dream to chat to and deal with. She was so patient, understanding, knowledgeable and helpful. Nothi... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have used Magic breaks for our Disney vacation multiple times & wouldn't consider booking any other way! They are always quick to respond to any questions & make it super easy to book & make amendm... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens
  2. Agregador de viagens

Escrito pela empresa

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

Escrito pela empresa

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Natalia was brilliant

Natalia was brilliant, I had trouble booking online and she managed to sort the problem and book everything for me. I may have given up if it wasn't for her. She was knowledgeable, efficient and friendly.

11 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your lovely review! We're pleased to hear Natalia provided great support.

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. All questions answered and booking processed late on a Sunday evening. Would highly recommend.

11 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your kind review! We're thrilled you're happy with our service.

Avaliado com 5 de um total de 5 estrelas

Cheryl was amazing at helping me book…

Cheryl was amazing at helping me book my packaged holiday to Disney land Paris, fantastic customer service

Thanks again Cheryl

11 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your kind review! We're delighted to hear Cheryl provided fantastic service.

Avaliado com 5 de um total de 5 estrelas

Amy Stevens booked our Disney trip for…

Amy Stevens booked our Disney trip for 2026 and was so helpful throughout.. we actually had to then change our booking to beginning of 2027 and this was done so easily!

I have booked Disney in the past via other company’s & done it myself separately and it’s never been as straight forward as booking through Amy.

We are also staying in the Disney hotel & got a really good price for 3 nights & character breakfast 🙌🏼♥️

5 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your lovely feedback! We're so pleased Amy could help make your booking process run smoothly.

Avaliado com 5 de um total de 5 estrelas

Cheryl smith has gone above and beyond…

Cheryl smith has gone above and beyond building our Disney Orlando holiday package, nothing was too much trouble, very reassuring and extremely knowledgeable and got us the best deal we had to snap it up! I highly recommend magic breaks and even more so Cheryl ! Thank you so much I went into this like looking for a needle in a haystack didn’t know where to start trying to find our dream holiday! So thank you so much for making this so easy!

8 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your lovely review! We're so pleased Cheryl could help you make a smooth booking experience. We really appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

5 Star Service from Kerry at Magic Breaks

Originally spoke to Kerry from Magic Breaks as needed to check/change some details for an upcoming trip to DLP, she was so friendly, helpful and fast to reply to emails that when we was booking to go back again we got straight in touch with her and booked directly, she always goes above and beyond and nothing is too much trouble, highly recommended and also thanks again for all the help!

7 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your kind words! We're so pleased Kerry could help and make everything easy for you. We really appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use. Easy to compare different available hotels. Flexibility of payment

2 de janeiro de 2026
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Resposta da MagicBreaks

Thank you for your valuable feedback!

Avaliado com 5 de um total de 5 estrelas

Booked by email. So easy and helpful

I booked my Florida holiday via email with a lovely sales adviser named Cheryl.
I booked flights, hotel, park tickets and car hire all together. Cheryl was very patient with me while I checked out the hotels and distances etc, and adjusted the details accordingly. I really couldn’t have booked this holiday without her help, so thanks Cheryl! I highly recommend doing it by email. It’s much easier and I do believe they can get you the best deal. Mine certainly was! 😆

6 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your lovely review! We're so pleased Cheryl offered you such a smooth booking experience. We really appreciate your recommendation and loyalty!

Avaliado com 5 de um total de 5 estrelas

Cheryl smith has been lovely she…

Cheryl smith has been lovely she answered every question and has done her best to help me book my holiday 10/10

5 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your kind review! Cheryl will be thrilled to read this!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Cheryl has been really helpful, giving useful advice and tips and making the booking process really simple for us. She kept quotes clear and despite me changing my mind many times she managed to find us exactly what we were looking for.

4 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your kind review! We're delighted to hear you have had a smooth booking experience with Cheryl!

Avaliado com 5 de um total de 5 estrelas

Alex was very swift in replying to my…

Alex was very swift in replying to my questions and made the booking process very simple and easy.

4 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your kind review. We're thrilled you had a smooth booking experience with Alex!

Avaliado com 5 de um total de 5 estrelas

Disneyland Paris

Alex picked up my email request shortly before Christmas and was so helpful from the start. This is my first time using Magic Breaks, we are a family of 7 travelling and Alex was on hand to answer any questions very quickly. I would definitely recommend Magic Breaks to my friends and family.

1 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your great review! We're delighted Alex could assist you so promptly and give you a positive first experience. We look forward to booking your next magical break!

Avaliado com 5 de um total de 5 estrelas

Cheryl has been fantastic

Cheryl has been fantastic, knowledgeable and extremely patient with us and happy to answer any questions and offer different packages and dates so we could make an informed decision.

4 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your lovely review! We're so pleased Cheryl could support you make the right choice. We hope you have a magical time!

Avaliado com 5 de um total de 5 estrelas

Reliable, straightforward service

Helpful employees, easy booking, simple and clear process. This was our 8th time using them and am about to book for the 9th

5 de novembro de 2025
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Resposta da MagicBreaks

Thank you for your great feedback! We're thrilled you are happy with our service - your loyalty means a lot to us!

Avaliado com 5 de um total de 5 estrelas

Disneyland Paris

Alex was phenomenal in helping me plan and book my first trip to Disneyland Paris for my family of 5. She was professional, answered any questions and concerns I had especially being a first time traveller to Disney. She had a great knowledge and background of Disney which really helped. Such a smooth easy progress in booking through Alex. I highly recommend.

2 de janeiro de 2026
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your wonderful feedback! We're delighted Alex could make your first trip memorable- Your recommendation means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Great experience with Magic Breaks…

Great experience with Magic Breaks today, very quick and polite responses with any questions and seamless booking.

30 de dezembro de 2025
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your kind review! We're thrilled to hear you're happy with our service!

Avaliado com 5 de um total de 5 estrelas

Cheryl was absolutely wonderful

Cheryl was absolutely wonderful, so kind & patient. I’m very indecisive and Cheryl did multiple quotes and answered all my questions promptly and in depth.
Nothing seemed like too much trouble and she helped me book my families next Disney trip.

29 de dezembro de 2025
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your lovely review! Cheryl will be thrilled to read this!.

Avaliado com 5 de um total de 5 estrelas

Had the most helpful experience from…

Had the most helpful experience from Leah Alford , booking for a party of 9 for my 60th in June 2026 and she was so helpful and got me the best value , always replied back straight away to my emails and rang me to ensure I was getting my magical 60th memories with my family . Leah you have been a star and I can’t thank you enough

27 de dezembro de 2025
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your lovely review. We're delighted to hear Leah was able to support you make your 60th birthday trip so special. We hope you have a magical time!

Avaliado com 5 de um total de 5 estrelas

Friendly, efficient & a great deal!

This is the second time I've used Magic Breaks to book a theme park holiday - this time it was to book a trip to Efteling in The Netherlands, a park they've just started working with.
Kian helped to find a great deal for both accommodation, tickets and travel - much more efficiently than if I'd tried to do this independently. It was all so easy! Many thanks.

28 de dezembro de 2025
Avaliação não solicitada
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Resposta da MagicBreaks

Thank you for your lovely review and for choosing us again! We're so pleased Kian was able to offer you a smooth booking experience. We appreciate your continued loyalty!

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