Nicky was so friendly and dealt with my many questions perfectly. I enquired about a quote for a couple of products in different formats. I cannot fault the service received as well as the quick and p... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Nicky was so friendly and dealt with my many questions perfectly. I enquired about a quote for a couple of products in different formats. I cannot fault the service received as well as the quick and p... Ver mais
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First time I'd used them. A technical issue arose. Sam and Des were straight on it, kept me fully informed, and resolved the problem. Old-school service standards: still the best response when – as... Ver mais
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We have recently purchased a franking machine from Mailcoms Ltd having previously been locked into very expensive leasing arrangements. There was no hard selling at the enquiry stage which put us... Ver mais
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I had a message on my machine saying account needed to print postage after pressing the wrong button and not being able to correct it myself. I called Mailcoms and spoke to Katy who passed my details... Ver mais
A empresa respondeu
Mailcoms Ltd are a family owned and run Royal Mail Approved Independent Franking Machine Supplier and Franking Machine Maintainer. Mailcoms are also one of the largest online retailers for Royal Mail Approved Franking Machine Inks. If you are looking for a low cost franking machine rental or purchase then please feel free to call us on 01543 572 776.
Units 7-8 Primary Point, Progress Drive, WS11 0JF, Cannock, Reino Unido
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Great service, prompt delivery, highly recommend.
Nicky was so friendly and dealt with my many questions perfectly. I enquired about a quote for a couple of products in different formats. I cannot fault the service received as well as the quick and professional response. I would highly recommend. Thank you Nicky!

Resposta da Mailcoms Ltd
Envelopes are as one expects them to be. They took longer to come than i hoped they would. ordered thursday came monday, paid extra fir next day delivery. They said it was because I ordered after 4 pm.

Resposta da Mailcoms Ltd
Really fast shipping and packaged really well. Quality item which printed perfectly. Will definitely use again.

Resposta da Mailcoms Ltd
Placed an order online, in addition to a problem we had with the franking machine, which I'd never seen before, chatting with Nicky, she walked me through the process od resolving this. Great customer service

Resposta da Mailcoms Ltd
Excellent communication and Customer Service.
Communications from Sara, Jessica and Ashley were top notch and they were extremely helpful in upgrading our old outdated machine to a refurbished model.

Resposta da Mailcoms Ltd
Always very responsive and helpful to any queries. Great people to deal with!

Resposta da Mailcoms Ltd
Our old Mailcoms franking machine started to fail.
Contacted them and was guided through all the option by Ash.
He gave very clear and good information about getting a replacement machine and also organising the install for us as quickly as possible.
Ash came and installed the machine very quickly and then gave us a demo on all the features.
Also thank you to Sara who dealt with all the admin side of the changeover.
A simply great and easy swap over, the new machine is also a good improvement on our previous machine. Can really recommend Mailcoms, great job.

Resposta da Mailcoms Ltd
We experiences a problems with our existing Mailcoms franking machine. On contacting them, Ash called back very quickly, and suggested a number of options to try to fix the problem.
When none of these worked, he arranged for our machine to be collected, and taken to Mailcoms to be fixed, despite being out of warranty. The communication from Ash was excellent, and he kept me informed of what he was doing and how that was progressing.
When the repairs were unsuccessful, he talked through the different options, and helped us get a new machine very quickly.
The support and communication from the whole team, but particularly Ash, was great and really impressive.
I would recommend Mailcoms.

Resposta da Mailcoms Ltd
Great service, friendly staff, kept me up to date with everything so knew exactly what was happening and when.

Resposta da Mailcoms Ltd
Great communication, great price and super quick delivery

Resposta da Mailcoms Ltd
Ash was very knowledgeable and efficient dealing with my enquiry. He was also very personable and a pleasure to deal with.

Resposta da Mailcoms Ltd
We have had a issue with our franking machine,
we are in a enviroment where there is dust, the
support technician Ash Masey came and sorted the problem out, nothing too much and service with a smile and good advise to keep dust free.machine.
Many thanks Ash

Resposta da Mailcoms Ltd
Really helpful, clear, easy information and advise to follow to solve the issue I was having with a piece of equipment. Was solved fast, and was given helpful advise for the future if it ever happened again. Thank you!

Resposta da Mailcoms Ltd
I have always been very impressed with the service of Mailcoms. Easy to get hold of, a friendly team willing to support regarding any quires. A special mention to Ashley M and also Claire as part of the Mailcoms team who have both been extra attentive to assisting when called. Above and beyond.

Resposta da Mailcoms Ltd
Ash was excellent! Helped me solve the issue, and then when it was known I needed a new part he had it sent out to me the next day. Great, customer service. 10/10

Resposta da Mailcoms Ltd
We use Mailcoms for our franking and our old machine was running out of battery so the team organised a delivery of a new machine and collection of our old one - Ash, in particular, was a massive help with the set up of our new machine and organising collection of our old machine.
Will be more than happy to recommend Mailcoms to others.

Resposta da Mailcoms Ltd
We had a problem with the franking machine printing labels, I rang the office for advice, they were extremely helpful over the phone, however, it did need a engineer to attend on site to look at the machine. Ash Macey the engineer who came was fantastic, really helpful, and got the franking machine up and running in no time, thank you for your ongoing help and support.

Resposta da Mailcoms Ltd
I had an urgent query regarding a Special Delivery last week and Helen came back to me with all the information I needed. She also set up a call with Ash to give me technical advice which was so helpful. So thank you to them both. Nicky was also great in helping with ordering more printer ink and it was delivered immediately.

Resposta da Mailcoms Ltd
We have been using Mailcoms now for a while. My regular contact, Ash, has always been extremely helpful. I never have any issues, but any questions I have are always answered very quickly. To be fair, it has been an excellent service from the start.

Resposta da Mailcoms Ltd
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