Nicky was so friendly and dealt with my many questions perfectly. I enquired about a quote for a couple of products in different formats. I cannot fault the service received as well as the quick and p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First time I'd used them. A technical issue arose. Sam and Des were straight on it, kept me fully informed, and resolved the problem. Old-school service standards: still the best response when – as... Ver mais
A empresa respondeu
We have recently purchased a franking machine from Mailcoms Ltd having previously been locked into very expensive leasing arrangements. There was no hard selling at the enquiry stage which put us... Ver mais
A empresa respondeu
I had a message on my machine saying account needed to print postage after pressing the wrong button and not being able to correct it myself. I called Mailcoms and spoke to Katy who passed my details... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de materiais de escritório
- Serviço B2B
- Serviço de Comércio Eletrônico
- Locadora de equipamentos para escritório
- Serviço de frete e correio
- Indústria de equipamentos de navegação
Escrito pela empresa
Mailcoms Ltd are a family owned and run Royal Mail Approved Independent Franking Machine Supplier and Franking Machine Maintainer. Mailcoms are also one of the largest online retailers for Royal Mail Approved Franking Machine Inks. If you are looking for a low cost franking machine rental or purchase then please feel free to call us on 01543 572 776.
Informações de contato
Units 7-8 Primary Point, Progress Drive, WS11 0JF, Cannock, Reino Unido
- 01543 572 776
- info@mailcoms.co.uk
- mailcoms.co.uk
4,8
Excelente
849 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Katie C was very helpful with my…
Katie C was very helpful with my queries, she took her time to explain everything to me which was very beneficial
21 de julho de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Shannon
Thank you for taking the time to leave a review.
We are pleased to hear that you are happy with the services that Katie provided and your positive feedback will be passed over to Katie.
Thank you again!
The Mailcoms Team
Excellent responsiveness and communication
First time I'd used them. A technical issue arose. Sam and Des were straight on it, kept me fully informed, and resolved the problem.
Old-school service standards: still the best response when – as inevitably happens with all of us – things don't go entirely to plan. And the best possible way to gauge a company's credibility and trustworthiness.
18 de julho de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Mark
Thank you for your review.
As a small family business, your review is very much appreciated and we hope to do business again with you in the near future.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Thank you
Very quick service and helped solve the problem. Thank you.
13 de julho de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello,
Thank you for taking the time to leave a review.
We are extremely pleased to see that you are happy with the quick service and delighted to hear that your problem was resolved by our team!
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Very helpful and very informative every…
Very helpful and very informative every step of the way
24 de junho de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Good Afternoon,
Thank you for taking the time to leave a review.
We are pleased to see that our team were helpful during the upgrade of your franking machine.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Resposta da Mailcoms Ltd
Hello Anita
Thank you for taking the time to leave a review.
We are delighted to hear that you are happy with the delivery service and product.
Thank you again!
The Mailcoms Team
Resposta da Mailcoms Ltd
Good Afternoon,
Thank you for taking the time to leave a review.
We are pleased to hear that you are happy with your envelopes.
We look forward to your business again in the future.
Thank you again!
The Mailcoms Team
We had a message come up on our…
We had a message come up on our franking machine about the waste tray. We rang mailcoms and spoke to Dan who very kindly talked us through what to do over the phone and emailed us instructions for if it was to happen again.
13 de maio de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Christine,
Thank you for taking the time to leave a review.
We are pleased to see that Dan has been able to assist in getting you up and running when you encountered an issue with your Waste Pad/Tray.
We will ensure that your feedback is passed over to Dan as we know this will be greatly appreciated.
Thank you again!
The Mailcoms Team
Always a quick response to any queeries…
Always a quick response to any queeries I've had and the two times I've been put on hold it was only for about 30 seconds. Great help.
29 de abril de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Helen,
Thank you for taking the time to leave a review.
We are extremely pleased to hear that you were responded to in a timely manner. If you have any further issues or queries please do not hesitate to contact us.
Thank you again!
The Mailcoms Team
WOW WHAT A SPEEDY SERVICE.
WOW WHAT A SPEEDY SERVICE.
The envelopes would have been delivered the next day but ParcelForce let you down, as the driver couldn't be bothered to deliver despite the fact I was at home but the following day they arrived. Good quality envelopes and great price.
29 de abril de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Sue
Thank you for taking the time to leave a review.
We are pleased to hear that you are happy with the quality of your envelopes but we are to sad hear that Parcel Force let you down. Thank you for bringing this to our attention and we will address this issue directly with the courier service.
Please do not hesitate to contact us should you have any queries or issues.
Thank you again!
The Mailcoms Team
Very good service
Very good service, quick delivery would highly recommend.
29 de abril de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Daniel
Thank you for taking the time to leave a review.
We are pleased with our service and delivery.
Thank you again!
The Mailcoms Team
swift delivery
29 de abril de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Ian
Thank you for taking the time to leave a review.
We are pleased to see that you were happy with the speed of your delivery.
Thank you again!
The Mailcoms Team
Excellent Customer Servicer
Excellent speedy customer service. We can not be more pleased with the service that we got from Mailcoms. We were struggling to find someone to do an urgent order that didn't cost an absolute fortune. I spoke to someone at Mailcoms and literally they made it so easy. We order 300 paper bags with the our design and they literally arrived a day later. I cannot recommend this company enough and will be using them going forward. Thank you
11 de abril de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Jacqueline,
Thank you for taking the time to leave a review.
We are pleased to see that you are happy with our customer service and delighted to hear that your personalised order arrived with you quickly.
Your positive comments will be passed over to our team.
If there’s anything our team can help with please let us know! 😊
A really helpful team member provided…
A really helpful team member provided an easy solution to updating our franking machine, which is an old model.
6 de abril de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello
Thank you for your review.
We are happy to hear that a member of our team were able to assist with getting you up and running.
Please do not hesitate to contact us should you have any further queries or issues.
Thank you again!
The Mailcoms Team
Just wanted to mention Dan Clarke.
Just wanted to mention Dan Clarke.
I had an issue with the franking machine and within days Dan had resolved my problem.
I would highly recommend
6 de abril de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Joanne
Thank you for leaving a review.
We are pleased to see that Dan was able to help resolve the issues that you were experiencing with your franking machine.
Please do not hesitate to contact us should you have any further queries or issues.
Thank you again!
The Mailcoms Team
Frankin Machine not printing correctly
Contacted Liam Farr as we had an issue with our Frankin Machine not printing correctly.
He sent me instructions on how to clean the printer head and when this didn't work sent out a new head straight away and now works perfect.
Very good customer service, Thanks Liam
28 de março de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello,
Thank you for taking the time to leave a review.
We are delighted to see that Liam has been able to assist with your recent franking machine issue and that you are now back up and running.
We will pass your positive feedback over to Liam.
Please do not hesitate to contact us should you have any further queries or issues.
Thank you again!
The Mailcoms Team
cheap and quick,,,fab
25 de março de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello
Thank you for taking time to leave a review.
We are happy to hear that you find our products affordable and our service quick.
Thank you again!
The Mailcoms Team
Great Customer Service
The Technician who came to set up the machine (Daniel) was very good, the machine was up and running in no time with no disruption. I did contact him later on just to ask a question and he resolved the issue quickly.
18 de março de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello,
Thank you for taking the time to leave a review.
We are extremely pleased to see that our team had assisted you with the set up on your franking machine.
Your feedback is extremely important to us and your comments will be passed onto the relevant department.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Excellent Service Over & Above Standard
We replaced our old franking machine recently and the experience was straightforward and pleasant from start to finish. Excellent customer service, with prompt, clear communication from professional & friendly staff.
Dan from customer support was particularly helpful with the set up of the new machine, even a follow up call the next day to make sure all was well and to talk me through the new machine.
I would not hesitate to highly recommend Mailcoms as so refreshing to deal with humans who care rather than large corporate automatons
10 de março de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Clare,
Thank you for taking the time to leave a review.
We are extremely pleased to see that Dan has assisted you with the set up on your franking machine and that you are up & running.
We shall ensure that your lovely feedback is passed over to our team directly which we know shall be very much appreciated.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Unbelievably helpful!
Unbelievably helpful, responsive and good value. We have been a Mailcoms customer for about 5 years now and the service is truly excellent! Highly recommended
9 de março de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello David,
Thank you for taking the time to leave a review.
We are extremely pleased to see that you are pleased with the service that you receive.
We shall ensure that your lovely feedback is passed over to our team directly which we know shall be very much appreciated.
Thank you again!
The Mailcoms Team
Very helpful
I needed help with getting the data uploaded on the franking machine. Both the people I spoke to were very helpful and the franking machine was up and running again within the hour.
7 de março de 2022
Avaliação não solicitada
Resposta da Mailcoms Ltd
Hello Teresa
Thank you for taking the time to leave a review.
It's lovely to hear that our team were helpful and provided support in getting you up and running.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
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