Got the best customer service from Carmela after reaching out regarding my order. The issue I had was initially my own fault but she kindly helped me and sorted it out. So impressed about the customer... Ver mais
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Veja o que dizem as avaliações
It was soooooooo hard to make a return. I exchanged 6 different email to send back the item I purchased and after that, it took me over a month to keep asking them why they don't make a refund. Then... Ver mais
A empresa respondeu
I absolutely love my Bucket Soft Tote in Plum Nude! The color is so elegant—neutral enough to match any outfit but still unique. The material feels soft yet sturdy, and the quality is top-notch. It fi... Ver mais
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What started as a problem ended up being a great experience. I had an issue with incorrectly ordering an item I wanted. I used both a dm and email to explain my error and in quick fashion their custo... Ver mais
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Detalhes da empresa
Escrito pela empresa
Step into the world of MAISON de SABRÉ, where luxury leather redefines the boundaries of elegance and craftsmanship. Our exclusive collections blend innovative design with traditional techniques, ensuring each piece not only meets but exceeds the pinnacle of luxury standards. Experience the distinction of meticulously hand-finished accessories that bring sophistication to every moment of your life.
Informações de contato
4,2
Muito Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
여자친구가 저에게 선물 해줬는데 너무 귀엽네요!
여자친구가 저에게 선물 해줬는데 너무 귀엽네요!! 다른분들도 선물로도 자기가 쓰기에도 너무 좋은것 같아요
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Hi there,
Thank you for sharing your wonderful experience! We’re absolutely delighted that your MAISON de SABRÉ piece was a cherished gift—it’s moments like these that make our designs so meaningful.
If you ever need any assistance or are looking for another timeless piece, we’re here to help. Wishing you many more special moments with your beautiful gift!
Warm regards,
MAISON de SABRÉ Team
Stylish and practical card holder
I just got myself a leather card holder, and I’ve got to say, it’s a great pick. The leather feels really high-quality and sturdy, and the stitching is super neat. It’s compact enough to fit in any pocket but still holds all my cards with no problem. Plus, it’s got this simple but stylish look that works with anything. If you’re into well-made leather goods, this one’s definitely worth checking out!
27 de fevereiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear David,
Thank you for your thoughtful review! We’re thrilled to hear that your MAISON de SABRÉ card holder has exceeded expectations in both design and craftsmanship. Every detail, from the premium leather to the meticulous stitching, is crafted to elevate your everyday essentials with timeless elegance.
If you ever need any assistance or are looking for your next piece to complement your collection, we’re always here to help. Enjoy your card holder—it’s a true statement of refined style!
Warm regards,
The MAISON de SABRÉ Team
Great Bag
The sling bag quality is excellent and has a timeless design. Durable, stylish, and perfect for everyday use!
4 de março de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Marion Jeffrey,
Thank you for your wonderful review! We’re delighted to hear that you’re loving your MAISON de SABRÉ sling bag. Its timeless design and durability truly make it a perfect companion for everyday use!
If there’s anything else we can assist you with, don’t hesitate to reach out.
Warm regards,
MAISON de SABRÉ Team
Maison de Sabre wallet
I recently purchased a wallet, and I couldn't be happier with my decision. I love the minimalist design of the Maison de Sabre wallet. It has a luxurious look that sets it apart from other wallets I've owned. And the variety of colors available allowed me to choose one that matches my style perfectly.
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Mel,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re loving your MAISON de SABRÉ wallet. The minimalist yet luxurious design is crafted to complement every style, and we’re delighted it’s the perfect match for you.
If there’s anything else we can assist with, or if you’re looking for your next statement piece, we’d love to help. Enjoy your wallet!
Warm regards,
MAISON de SABRÉ Team
Adorable Charms
The Mr. Men charms are very adorable! I contacted them regarding the dimensions and their CS rep was very helpful! I purchased one and very happy with it!
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Matt,
Thank you for your lovely feedback! We’re delighted to hear that you adore your Mr. Men charm and that our team was able to assist you along the way. Your satisfaction means everything to us!
If there’s anything else we can do for you, don’t hesitate to reach out—we’re always here to make your experience exceptional. Enjoy your charm!
Warm regards,
The MAISON de SABRÉ Team
Faulty bag
I had a fault with my bag and Carmela was so friendly and understanding of my issue.
She worked with me to organise a replacement quickly. So efficient and professional.
Love my bag! Thank you 😊
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Stephanie,
Thank you for sharing your experience! We’re delighted that Carmela assisted you with such care and efficiency. At MAISON de SABRÉ, we take great pride in delivering impeccable service and ensuring every piece meets our highest standards.
We’re thrilled that you love your bag! Should you need further assistance or have any questions, we’re always here to help.
Enjoy your beautiful piece! ✨
Warm regards,
The MAISON de SABRÉ Team
Love the charms and great customer service
Love my phone case and the AirPod keychains are too adorable! I could collect them all! They are so well made. Eyeing one of their beautiful bags next! Customer service is amazing! Too notch company!
25 de fevereiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Ang,
Thank you so much for your kind words! We’re delighted you love your phone case and AirPods keychains—they are little treasures! It means the world to us to have you as part of the MAISON de SABRÉ family, and we can’t wait for you to experience one of our beautiful bags next.
Our team is always here to ensure you have an exceptional experience, and we truly appreciate your support. Looking forward to styling your next piece with you!
Warmest regards,
The MAISON de SABRÉ Team
I LOVE the Mr Men Little Miss Collection
I LOVE the Mr Men Little Miss purse charm! I ordered Little Miss Bad, her personality fits mine. Very detailed and stitched to perfection. Not to mention very fast shipping. Im thrilled with it!
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Deb,
We’re thrilled to hear that you love your The SABRÉMOJI™ Little Miss Bad Charm—it sounds like the perfect match for you!
At MAISON de SABRÉ, we are committed to crafting experiences as exceptional as our products, and knowing that you appreciate the artistry and fast shipping truly means the world to us. We deeply value your trust in MAISON de SABRÉ, and your feedback is incredibly valuable to us.
If there’s anything else we can assist with, please don’t hesitate to reach out—we're here to help! Thank you for being part of the MAISON de SABRÉ family, and we can’t wait to be a part of your next adventure!
Warm regards,
MAISON de SABRÉ Team
Topnotch quality
Topnotch quality. Loved my new wallet.
1 de fevereiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Debbie,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you love your new wallet. At MAISON de SABRÉ, every piece is crafted with passion and precision, and knowing that it resonates with you truly means the world to us.
Your support inspires us to continue creating timeless designs that elevate everyday moments. We hope your wallet becomes a cherished companion on all your adventures!
With appreciation,
MAISON de SABRÉ Team
Very Helpful
Very helpful as my order was lost in the mail. They sent a new one.
27 de janeiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Hunter,
Thank you for your feedback!
At MAISON de SABRÉ, we believe that every experience should be seamless and elevated. While unexpected shipping issues can arise, we’re always here to ensure your order reaches you with the care and attention it deserves. We're delighted that we could assist in getting your piece to you.
Should you need anything in the future, don’t hesitate to reach out. We appreciate your support!
Best Regards,
MAISON de SABRÉ Team
I recently ordered a beautiful iPhone case in lapis blue
I recently ordered a beautiful iPhone case in Lapis Blue! I can't wait for it to arrive...
I made an error in my order and Ana helped straighten things out for me. She was fast to respond and kind in her communication and has a heart.
I highly recommend MAISON de SABRE´.
28 de janeiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Sharon,
Thank you for sharing your experience! The Lapis Blue iPhone case is a stunning choice, and we can't wait for you to receive it. We're so glad to hear that Ana was able to assist you with such care and efficiency—our team is always here to ensure your journey with MAISON de SABRÉ is seamless and exceptional.
We truly appreciate your recommendation and look forward to welcoming you back soon!
Warm regards,
The MAISON de SABRÉ Team
Great quality product!
28 de janeiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Nicholas,
Thank you for your wonderful feedback! We’re delighted to hear that you love the quality of your piece. Every detail is designed with precision and craftsmanship to bring you an experience of luxury and functionality.
We look forward to seeing you again soon!
Warm regards,
The MAISON de SABRÉ Team
This is a great product!
This is a great product! A++ and highly recommended.
9 de janeiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Ruby-Anne,
Thank you for your glowing review! We’re absolutely thrilled that you love your product and truly appreciate your kind words.
Your recommendation inspires us to continue crafting exquisite pieces that seamlessly blend style and function. We can’t wait to have you back for your next MAISON de SABRÉ piece!
Wishing you many more moments of effortless luxury.
Warm regards,
The MAISON de SABRÉ Team
its really a beautiful piece 😍
1 de janeiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Ana,
We’re so pleased to hear that you love your piece! Every detail is designed with craftsmanship and elegance in mind, ensuring that each item feels as special as the moment it arrives.
If you ever need assistance or are looking for your next perfect addition, we’re always here.
Warm regards,
The MAISON de SABRÉ Team
Zip tote
The zipped tote I got is very functional and spacious. I super love the quality.
Would buy another product soon.
25 de janeiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Thank you for your kind words, Netty!
We’re thrilled to hear that you love the quality and functionality of your zipped tote—every piece is thoughtfully designed to be both timeless and practical. Your appreciation means the world to us, and we can’t wait to welcome you back for your next piece.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
The MAISON de SABRÉ Team
Great product
Some Examples of Great Product Ideas Include
Personalized health and wellness tech with wearable and apps, AI-powered healthcare tools, smart home devices with advanced automation, sustainable fashion accessories, eco-friendly cleaning products, educational online courses consistent with specific skills, portable charging Stations with unique features, customized nutrition plans based on individual needs, and innovative pet care gadgets with health monitoring capabilities
10 de junho de 2024
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Criscka,
Thank you for taking the time to share your thoughts and suggestions. We truly appreciate your feedback and love hearing innovative ideas that align with the ever-evolving world of luxury and functionality. At MAISON de SABRÉ, we always strive to push the boundaries of design and craftsmanship, ensuring that each piece reflects style and purpose.
If there’s anything else we can assist you with or if you have any specific inquiries, please don’t hesitate to reach out. We’re always here to help.
Warm regards,
The MAISON de SABRÉ Team
HORRIBLE EXPERIENCE!
This company deserves 0 stars. I placed my order on NOV 19, 2024 and I finally received my order on JAN 24, 2025!!!! MORE THAN 2 MONTHS LATER! There is no excuse for this. I placed my order in November, the Black Friday Sale, buying a couple of Christmas gifts thinking it would arrive in plenty of time. Silly me. Every time I sent an email to inquire about the status of my order, I wouldn’t get a response for 3-4 days. I got a lot of “it’s an extremely busy time” and “will get back to you promptly” but never any details about my order and “promptly” meant 3-4 days later or I had to send another email! It was extremely frustrating and it seemed as if they just didn’t care. How does a company not know to beef up their shipping and fulfillment during the busiest time of year, the holidays?!
And then FINALLY I got a shipping notice on JAN 8, 2025 and it arrived on Jan 13th, BUT IT WAS MISSING ALL THE ITEMS I ORDERED! The only thing in the package was the free leather protectant! UNBELIEVABLE. Then they waited a full week before sending me my items! If you really cared about excellent customer service, wouldn’t you IMMEDIATELY send out a replacement order?! Maybe even overnight the package? Instead they waited another week before sending the items. I have never had such a bad experience with any company and such TERRIBLE CUSTOMER SERVICE. They were in no hurry to rectify the situation. These were Christmas gifts ordered in Nov and arrived Jan 24, a month after Christmas! I really don’t understand how a company can operate this way. I really got the feeling that THEY JUST DIDN’T CARE. Buyers beware.
24 de janeiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear JBae,
Thank you for taking the time to share your experience. We sincerely regret to hear that your order did not arrive within the expected timeframe and understand how frustrating this must have been, especially during the holiday season.
At MAISON de SABRÉ, we take great pride in delivering exceptional service and apologize for any delays or miscommunication that may have caused inconvenience. During peak shopping periods, such as Black Friday and the holidays, our fulfillment team works diligently to process a significantly increased volume of orders while maintaining the high standards our customers expect. While shipping delays can sometimes occur due to external carrier constraints, we always strive to resolve issues as swiftly as possible.
We recognize that receiving an incomplete order is disappointing, and we appreciate your patience while our team worked to correct this. Our customer service team will be in touch with you within the next 24 hours to ensure a resolution that meets your expectations.
Your feedback is incredibly valuable to us, and we truly appreciate the opportunity to make this right. Please don’t hesitate to reach out if there is anything further we can do for you.
Warm regards,
The MAISON de SABRÉ Team
Love the quality
Love the quality, functionality of the merchandise. Experimented a shipping problem with my order (between Australia post and USPS, I did but receive my order). MS customer service was great, resolved the issue quickly.
24 de janeiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Consumer,
Thank you for your kind words and for taking the time to share your experience with us. At MAISON de SABRÉ, we are committed to delivering exceptional craftsmanship and service, so it’s truly gratifying to hear that you’re delighted with the quality and functionality of your item.
We sincerely regret the shipping challenge you encountered, but we’re pleased to know our team resolved the matter swiftly and to your satisfaction. Your support means the world to us, and it inspires us to continue striving for excellence in every detail.
We look forward to welcoming you back soon. Should you need anything further, our team is always here to assist.
Warmest regards,
The MAISON de SABRÉ Team
I ordered an expensive phone case for…
I ordered an expensive phone case for my new phone thinking it was a nice investment. After 6 weeks I had still not received the product however they charged my account immediately. After reaching out 3 times over the next 3 weeks inquiring and then requesting that my order be cancelled and refund granted, all I get is delayed excuses, no phone case and no refund.
Robin Blackman
26 de janeiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear Robin,
Thank you for sharing your feedback with us. We sincerely regret to hear about the inconvenience caused by the delayed delivery of your order. At MAISON de SABRÉ, we strive to provide a seamless shopping experience, and we deeply apologize that this has not been your experience.
We understand how frustrating this situation must have been for you, especially after waiting for your item. Our cancellation and refund policy is in place to ensure a fair process for all our customers, but we are committed to making this right.
A member of our Client Experience Team will be in contact with you within the next 24 hours to review your case and assist you further. Please rest assured that resolving this matter to your satisfaction is our highest priority.
Thank you for your patience and for bringing this to our attention. We value your trust in MAISON de SABRÉ and hope to have the opportunity to exceed your expectations moving forward.
Warm regards,
MAISON de SABRÉ Team
Faulty Item
I recently purchased a few products from this store. While the product itself is good, the service left much to be desired. One of the items I received was faulty, so I contacted customer service to arrange for a replacement. Unfortunately, they informed me that I needed to return the defective item first, which is understandable, but the process was frustrating. Although they offered to refund the shipping cost as store credit, it’s not a practical solution for me. The store credit is insufficient to cover any future purchases, meaning I essentially end up covering the shipping cost myself. This policy feels inconvenient and unfair, especially when dealing with a product issue that wasn’t my fault.
While I appreciate the product quality, the service experience has made me hesitant to shop here again. I hope the store reevaluates its replacement and refund policies to make them more customer-friendly.
** they never reached out. Item itself is good and no issue as long as there are no issue with item. You just gotta hope that there is no issue with the item as when it comes to after care it’s quite disappointing
25 de janeiro de 2025
Avaliação não solicitada
Resposta da MAISON de SABRÉ
Dear In,
Thank you for taking the time to share your feedback with us. We sincerely regret to hear about your recent experience and understand how this situation may have caused frustration.
At MAISON de SABRÉ, we strive to maintain the highest standards in our products and services and truly value your input. While our policies regarding returns and replacements are designed to ensure quality and consistency, we understand that they can sometimes feel challenging. Please know that your concerns have been noted, and we deeply apologize for any inconvenience caused.
Our team is committed to resolving this matter promptly. A member of our Client Experience Team will reach out to you within the next 24 hours to assist further and find a resolution that ensures your satisfaction.
We greatly appreciate your support and your understanding as we work to make your experience with MAISON de SABRÉ exceptional.
Warm regards,
MAISON de SABRÉ Team
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