STILL WAITING ON DEPOSIT REFUND SINCE JUL 2026. 10 TIMES CONTACTED THEM ONLY TO BE TOLD REALLY SORRY I WILL FORWARD THIS TO OUR ACCOUNTS. GUESS WHAT NO RESPONCE EVERY TIME. I WISH I HAD SEEN THERE R... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Delivery of equipment went smoothly but the process of ordering it was tortuous as the online forms wouldn’t work. Getting through to anyone on the phone can take an age and when you try and chase the... Ver mais
Hired a heavy duty chipper based on website info. When delivered by local company, they advised kit was inadequate and returned with it. I contacted customer support who advised there was no al... Ver mais
A empresa respondeu
Do not use this company. I hire and paid for a portable aircon unit 2 weeks before required date. 2 days before scheduled delivery I received a short note to say that they would not be providing it... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de locação de ferramentas
- Locadora de equipamentos
- Locadora de Máquinas para Construção
- Locadora de plantas e maquinário
- Serviço de Locação de Equipamentos para Construção Civil
Sobre Mammoth Hire
Escrito pela empresa
With FREE national delivery and over 2,000 collection points, Mammoth Hire offers DIY and Trade customers a great value same-day tool hire service.
Our tool hire range has over 2,000,000 products ranging from floor sanders and ladders to mini diggers and scissor lifts.
Book & Pay Online: Visa, Mastercard, Apple Pay, Google Pay or PayPal.
Informações de contato
Mammoth Hire, FREE National Delivery, Over 2,000 Collection Points, Reino Unido
- 03330 384 944
- mammoth-hire.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Not keeping to the time slot
Not keeping to the time slot, I had to get onto the provider to see where the scaffold tower was, I was told that you put it on hold because they never had a two man tower, never bothered to tell me so I had to cancel the electrician because it was for a gallery light, I ended up with a one man tower not a two man which I paid for. Brandon hire would get a five star for me for helping me out
items could not be delivered on my specified day
Placed the order but company could not actually deliver the equipment. Waiting on a refund.
There was a issue with the order at the…
There was a issue with the order at the shop when we went to collect but it was sorted within minutes,super polite and all with a smile. Would recommend and use again ourselves.
Don't hire from this company.
I hired scaffolding. It has not arrived and there is no one to speak to about this. When I booked the equipment I was informed it was available, I paid in full and took time off work to receive and and set it up. On the day of delivery I got an email late in the morning saying it wasn't actually available so it wouldn't be delivered after all. I am still waiting for a follow up? delivery? I have no idea what is going on. I cannot call anyone, they have no contact number, I cannot cancel the order. I think it may be a scam.
Hired ladder it didn’t arrive…
Hired ladder it didn’t arrive got email to say replacement would come the next day it didn’t arrive even paid for priority delivery had to source another ladder to get contract finished on time still waiting to get payment back into my bank account for a service you didn’t provide
I was delivered a machine that didn't…
I was delivered a machine that didn't work. There is no one to speak to, so you have arranged a replacement machine for a time that doesn't suit me.
No fuss good service Also can i…
No fuss good service Also can i have another 1 tuesday
Let down on delivery day!
Order placed day before needed and I received an email the next day saying stock was low and you couldn’t fulfil the order. Complete waste of time and let me down at the last minute. Maybe your stock levels should be linked to your website so people can see if you actually have what your advertising!
order a hollow aerator for a bowling…
order a hollow aerator for a bowling green
5 oclock the day before cancelled in email telling me they sort it for the next day .Had men waiting to use it and 4.5 ton of top dressing coming the next day they didnt care
Ordered the same machine from local hire shop got it to me the same day £65 a day cheaper
Dont use this company just not reliable
Easy to book online
Easy to book online. Only hiccup was not noticing an email sent by support early on the morning of hire offering alternatives and then not being able to get through when trying to contact them to confirm my choice would be delivered. However, leaving a request for a call back and being called by a really helpful customer service advisor sorted it out for me. From then on I had no problems. The ladder was delivered by a very helpful driver and he also picked it up when finished. Very pleased.
If I could rate -100
If I could rate -100, I would. Paid order — no delivery, no refund. Zero communication, they cancelled without explanation. Avoid this company at all costs!
Terrible
Did not deliver the item when should have and unable to get hold of anyone
product didnt arrive
Avoid this company.
Cancelled on day of delivery and said I’d have to wait up to 5 days for a refund as there were “no suppliers in the area having the kit available”. I was only trying to hire a set of steps???
Do not waste your time on these guys.
Service, communication
Chat bit is useless. Waited in all morning for delivery. Had done the usual of paying for the hire of a ladder after putting in my information. Paid by CC - bank wanted me to log in to approve which I did. However on checking my account payment is not showing ….a bit concerned if this is a scam - phone number on website does not work either. My advice -….look somewhere else for hire but be careful otherwise you could waste a whole morning as I have done.
Waited til the afternoon of the day…
Waited til the afternoon of the day requested to be informed they couldn’t source the product out to me
Had my order Cancelled 12:00 the day…
Had my order Cancelled 12:00 the day before delivery!
No phone call to rearrange no apology nothing.
Had discussed delivery times the day prior to cancellation and was told it’s all booked and had a AM delivery. No explanation from the team just cancelled and refunded. 2 days of work & money lost due to this. Extremely unprofessional, won’t use again
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








