Mammoth Hire Avaliações 

535
•
O TrustScore é 1.5 de um total de 5

1,6

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

STILL WAITING ON DEPOSIT REFUND SINCE JUL 2026. 10 TIMES CONTACTED THEM ONLY TO BE TOLD REALLY SORRY I WILL FORWARD THIS TO OUR ACCOUNTS. GUESS WHAT NO RESPONCE EVERY TIME. I WISH I HAD SEEN THERE R... Ver mais

Avaliado com 1 de um total de 5 estrelas

Delivery of equipment went smoothly but the process of ordering it was tortuous as the online forms wouldn’t work. Getting through to anyone on the phone can take an age and when you try and chase the... Ver mais

Avaliado com 1 de um total de 5 estrelas

Hired a heavy duty chipper based on website info. When delivered by local company, they advised kit was inadequate and returned with it. I contacted customer support who advised there was no al... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Do not use this company. I hire and paid for a portable aircon unit 2 weeks before required date. 2 days before scheduled delivery I received a short note to say that they would not be providing it... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de locação de ferramentas
  2. Locadora de equipamentos
  3. Locadora de Máquinas para Construção
  4. Locadora de plantas e maquinário
  5. Serviço de Locação de Equipamentos para Construção Civil

Sobre Mammoth Hire

Escrito pela empresa

TOOL HIRE PLANT HIRE ACCESS HIRE LIFTING HIRE TRAINING COURSES SKIP HIRE

With FREE national delivery and over 2,000 collection points, Mammoth Hire offers DIY and Trade customers a great value same-day tool hire service.

Our tool hire range has over 2,000,000 products ranging from floor sanders and ladders to mini diggers and scissor lifts.

Book & Pay Online: Visa, Mastercard, Apple Pay, Google Pay or PayPal.


Informações de contato

1,6

Muito Ruim

O TrustScore é 1.5 de um total de 5

535 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,6

Todas as avaliações

(535)

154 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Very disappointing service

Very disappointing service. I booked and paid for the hire of a cement mixer on the 06/08/25 for 24 hours hire. I even paid £5 extra for it yo be delivered before 13:00.
I received a message on the actual day it was meant to arrive on informing me that due to lack of supply it would not be delivered today (06/08/25 but would instead be available for hire and delivery on the following day. I ended up losing a full days pay due to this unnecessary delay. I contacted the company telling them this and expressing my dissatisfaction in their service (or lack of) and wanted some sort of compensation or at least a discount for the inconvenience caused along with the days pay I missed out in. They simply replied with "we don't offer compensation or discounts"
Very disappointed and I will not be using this company again and I highly warn everyone to be very cautious when dealing with this company. Their customer service is totally disgraceful.

5 de agosto de 2025
Avaliado com 1 de um total de 5 estrelas

First question is how is this company…

First question is how is this company running and one of the first companies to come up when I type in stairwell scaffolding hire???

Secondly.
I ordered the scaffold. Received an email to say it’ll be with me between 8am-5pm very vague.
To wait all day to have nothing delivered. No email. No call. Nothing.
Tried speaking to the live chat and just went in circles.

Bottom line is - NO ONE USE THIS COMPANY THEY ARE A SCAM.

5 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unsuitable for diy hire

The initial hire was postponed by them on the morning of the original date. Delivery was very good and the tool worked well. The tool was supposed to be collected on the Monday but by Friday I still hadn’t heard from them. I tried contacting them from the phone number on the invoice but it was discontinued. The new number didn’t work properly with option3 not working at all. I used option 1 and waited. Eventually a voice told me of long delays and said I could request a callback but failed to tell me how to do this. I have nowhere safe to leave this (expensive) tool for collection so I have waited in all week. This firm is totally unsuitable for diy tool hire. Iphoned them today at 3pm- no one there!

24 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SCAMMERS

SCAMMERS
Ordered ladders for Thursday ,Waited all morning , Received a text at 11am ,order cancelled,New delivery for Wednesday LOL.
Not one single phone number works ,sent 20 messages and not one single reply .
I won't see the £90 again , shocking

25 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible

Terrible. Don’t answer the phone, tried to collect ridiculously early into the hire. I won’t be using again. Horrible service.

30 de junho de 2025
Avaliado com 1 de um total de 5 estrelas

Not same day delivery

Hired a demolition hammer for same day delivery, the order was not even processed on the day. Was told the following day it wouldn't be delivered till the next working day.

2 de julho de 2025
Avaliado com 4 de um total de 5 estrelas

Scaffold tower hire

I hired a scaffold tower for a Saturday delivery but realised I needed to amend the booking for Friday delivery. The initial online booking was easy but when trying to alter the booking it was extremely stressful, trying to get a call back, calling and being told by an automated message that there was a 5 hour wait to speak to someone. Eventually after managing to raise a ticket number I was contacted via email and all was sorted. The delivery was fine, the tower was good, and collection was fine. I would use again but make sure I have everything sorted to avoid changes.

24 de maio de 2025
Avaliado com 1 de um total de 5 estrelas

Didn’t deliver TWICE!!!

Booked delivery for Monday - accepted that delivery would be anywhere between 8am and 5pm - company called at almost 3.30pm to say it wouldn’t be delivered could they deliver at 9.00am - 9.30am next day - ok stuff happens at least it’ll be here in the morning to get going on my job - it’s now just before 11.00 am no sign of them and no call to say what’s happening. Just called them which goes through to a different company who say yes we’ve got your delivery on a van that is at least an hour away and no definite idea of time it’ll arrive so hopefully sometime today - If I had trades lined up this would be a nightmare - think I’ll be working very differently next time

6 de junho de 2025

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