We feel completely scammed by this company. We ordered “Italian made” custom mats and interior track lights for our Acura MDX last October. When the mats finally arrived in Dec - shipped from Russia—... Ver mais
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Veja o que dizem as avaliações
Having seen a number of similar products receive bad reviews I was very sceptical about ordering these. I took the plunge half expecting to be disappointed but the mats for my Alfa arrived within a mo... Ver mais
A empresa respondeu
Mats are absolutely incredible. Even though shipping was long, the customer service from time of ordering to delivery was great. The quality and precision to detail is amazing. Everyone who sees them... Ver mais
A empresa respondeu
I paid to rush my item. I never got a shipping notification. I left emails and voicemails canceling my order but they never picked up or responded. They got in touch a month later to say everything wa... Ver mais
Detalhes da empresa
- Loja de Acessórios Automotivos
- Atacadista de Peças para Carros
- Fabricante de Autopeças
- Loja de Autopeças
- Serviço de Limpeza Completa de Automóveis
- Loja de acessórios para equipamentos automotivos
Escrito pela empresa
Manicci Luxury Auto Styling was established in 2014. Manicci International is a globally recognized auto styling brand focusing on the interior auto styling of luxury and exotic vehicles. We make unique, elite, custom made luxury leather car mats and trunk/cargo/boot liners using our state of the art technology for over 1000 different vehicle models. Our luxury car mats are a luxurious combination of style, class, comfort and protection for your vehicle. Our high quality products and excellent customer service has allowed us to win Business Excellence Awards across the globe. With our award winning design, we precisely custom fit each mat to order to its respective car using your vehicle manufacturer measurements to ensure a perfect fit. All of our Manicci mats are tested to make sure each piece is of elite quality and safety guidelines are met. Our products were also professionally tested over 2 years in 2014 using the best materials on the market in actual vehicles during every day use as well as temperature controlled environments. We passed all product tests using a top third party product quality control inspection company in the USA. Our mats are custom made once you order them for your vehicle model. Our stunning award winning products are a must have for anyone who loves to add some custom styling to their car, loves a bit of luxury or simply wants to protect their investment and help their car hold its value for longer. Manufactured to the highest quality using 3D scanning techniques to get incredible accuracy of every vehicle and computer cutting equipment for the most accurate of finishes, they literally cannot be beaten on finish. The diamond styling pattern is synonymous with high end upholstery found in the worlds most valuable vehicles, a style that is often out of reach from your everyday car. Adding this level of finish without the extreme custom upholstery and interior customization costs is not something to be missed.
Informações de contato
Surrey, Canadá
- 844 626 4224
- info@manicci.com
- manicci.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Two Year Review
I purchased these mats two years ago. The build quality is poor. I live in Las Vegas where we don’t have harsh weather. The seam is wearing through on the drivers side and their emblem came off the mat. For the price of these, I would expect better wear quality.

Resposta da Manicci Luxury Auto Styling
Don't buy from Manicci floor and trunk mats
I bought Manicci floor and trunk mats as a gift for my wife for her new Lincoln Nautilus. They were delivered on March 21, 2015 and I installed them that same day. After installing them I noticed there was a problem with the mat on the driver side of my vehicle. I immediately sent an email to Manicci and have also texted them, tried to chat with them on their website, and left them voicemails. Today is March 26th and I have yet to hear back from them. So far it appears that their support after the sale is non-existent. I guess the 5 year warranty that I purchased is worthless, as well. Wow!! What a horrible experience. Don't buy from this company.
If you're looking to make your interior…
If you're looking to make your interior pop and make your floor mats easy to clear while giving the car a luxury go with Manicci.

Resposta da Manicci Luxury Auto Styling
The best options for car seats covers…
The best options for car seats covers and mats. I absolutely love how mine turned out - they're stylish and durable and also the customer service was outstanding. Would recommend to my friends

Resposta da Manicci Luxury Auto Styling
I came across manicci car mats through…
I came across manicci car mats through scotty kilmer's recommendation, and i'm glad i did! The mat fit my car perfectly and feel durable and well made

Resposta da Manicci Luxury Auto Styling
I've been a loyal Manicci customer for…
I've been a loyal Manicci customer for years because their auto styling products, especially cat mats, are top-notch. The quality from their European and Italian designs truly stands out keep up the great work!

Resposta da Manicci Luxury Auto Styling
Best quality and price
Best quality and price
Fitting is awesome

Resposta da Manicci Luxury Auto Styling
Cargo Liner Piece Incorrect
Cargo Liner Piece Incorrect - One of the pieces of the cargo liner does not fit my car at all so I have one whole side of cargo are without a cover. Also stitching is coming loose on another piece and velcro tape is crappy and does not work. I emailed 3 times about the incorrect panel and texted with pics but no response. When I was asking questions about purchasing they responded right away - I'm obviously being ignored now that they have my money. They look nice but I do not have my cargo area covered which is what I purchased.
Love these car mats!

Resposta da Manicci Luxury Auto Styling
Excellent car mats
Excellent car mats. I highly recommend for all auto interior to make them stand out

Resposta da Manicci Luxury Auto Styling
Poor fitting product and terrible customer service.
I received and installed the mats and I am totally disappointed because they do not fit correctly. The way the mats were designed and cut leaves unacceptable gaps around the seat supports and center console. They do not lie flat and pucker in the corners. I reached out to customer service via two different email addresses and got no response. I later sent a third email inquiring about the mats like I was a brand new customer and they promptly responded to that email.
The quality and fit of the mats are not like they used to be and the customer service is terrible. I ordered three other sets of mats years ago and didn't have any issues. But now, I can no longer recommend Manicci mats nor will I ever buy from them again.
Dead material
Dead material, dead customer service, slow delivery. Promised the world and nothing delivered.
OMG, don’t get in a hurry!
OMG, they literally put the order on a slow boat from China…6 weeks and counting. Customer service is nonexistent…just automated responses. Don’t be in a hurry if you order from this company.
Was a little nervous but clear…
Was a little nervous but clear communication with the owner,turns out I was wrong about the bad review I read about this company they came through very pleased and worth the wait, soild company great product.

Resposta da Manicci Luxury Auto Styling
I bought these mats for my Honda Accord…
I bought these mats for my Honda Accord 2 years ago. I have had honda's floor mats and in my previous cars I had the maxpider 3d, weathertech and husky floor mats. I gave this company a shot because I loved the look and liked that they might have more protection. My issue is with the installation and fit. The passenger mat fits great but the drive side mat is terrible. It slides around a lot even with the clips and velcro. After 1 year, the driver side mat decide the tear from my foot pressure over time. The last straw was it started to curle and block the gas pedal. I tossed the driver mat after that. I purchased maxpider 3d mats and regret nothing. Love their mats much more than Manicci's. Terrible product and overpriced. Also, shipping takes ages (2+ months)
Products arrived, but only after third party intervention
On the 23rd of December, 2023 I placed an order for 2 sets of car mats (#45326) Fronts only for a Ford Focus at $365 and a full set for a BMW at $526. On the 30th of December I was emailed by Hardeep Gill the sales manager to clarify one of the models of my cars asking for some photos which I provided. On the 3rd of Janurary I received and email saying that my order was complete and included one tracking number. One package was delivered late Janurary and it only contained the front mats for the Ford Focus. I emailed Hardeep Gill on 25th Janurary asking for more information about the rest of my order and did not get a reply. I emailed again on 27th of Jan and 2nd of February to the email on their website and still have not gotten a reply. They will not answer the live chat line on their website, they will not answer their Text only line, they won't answer the multiple phone calls I have made. This "buisness" has cost me almost $500 dollars and apparently don't care about it. I wish I had seen the more recent feedback of this company over that last year as they seem to just be taking orders and not delivering. At this point they still won't return any correspondence. I implore any potential customers to avoid this company
#UPDATE##
I finally received a reply from Manicci a month later, after contacting Better Business Bureau for them to mediate, and the first thing they tell me is that my order was delivered according to their records. When I replied that no my order was only half delivered, they came back a day later saying that my other set for my BMW was back order and was now being delivered. No apologies, no, sorry we forgot half your order, the rest of it is on its way. In fact they tried to bribe me with a lifetime discount if I took this review down. So no I don't want a discount, and I'm leaving this up for other people to make up their own minds
##UPDATE TO REPLY###
No, we have not spoken via phone. I have all the email correspondence between us backing my post, you're hardly the ones to be accusing others of not being honest, don't try to gaslight your way out of this

Resposta da Manicci Luxury Auto Styling
Great customer service and quick…
Great customer service and quick responding

Resposta da Manicci Luxury Auto Styling
Don’t waste your money.
Ordered my matts 40 days ago today. Still have not received them. Placed a stop payment on my credit card. I tried to leave a negative review on their website but you have to log into your account to post a review, guess what there is no way to create a login!!! This company is a scam and I plan to report them to the BBB. I wish there was an American company that produced matts like this.

Resposta da Manicci Luxury Auto Styling
Cheap material that looks and fits well.
They look and fit great. the material is weak, bought mine November 2022 and now September 2023 the already have wear holes. Not worth buying every year to me.

Resposta da Manicci Luxury Auto Styling
Customer Service issue has been fixed
Car mats looked amazing on arrival and was very happy with product. After 11 months the drivers side mat started to come apart. I emailed Manicci on the 28th of June about this issue and initially received good response times asking for more information which was promptly provided. However the responses then dwindled. As of today (7th of September) they have now apologised and said that they were having issues with new staff and the management of these complaints have now shifted to a new member of staff who has told me I will have replacement mats. The new management have been very forthcoming so far. Based on the new complaints managers attitude I have changed my review from a 1 star to a 4. They have restored enough faith in the company for me to manicci again in the future for car mats.

Resposta da Manicci Luxury Auto Styling
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