Don't ever buy anything from this company. My valentine's day gift will arrive late. Full refund. Ok..end of story. NOT. There was a second charge of a MONTHLY SUBSCRIPTION, which somehow was secr... Ver mais
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Veja o que dizem as avaliações
The ordering process was easy. Got this to celebrate an anniversary. My partner loved the colours and framing. Very good product.
A empresa respondeu
I can't recommend Maps for Moments enough. I brought a star map for my wife as a Christmas present and unfortunately the frame was damaged upon delivery, we saw that it was due to the delivery company... Ver mais
A empresa respondeu
The fastest delivery ever, well packed including plastic cover on the frame. Unfortunately the wooden frame wasn’t of the best quality so I would suggest just buying the print if you’re looking for a... Ver mais
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Detalhes da empresa
Escrito pela empresa
Personalised Night Sky Star Maps From Our UK Website, Fast Delivery & UK Support 7 Days a Week. Buy Your Personalised Star Map Gift & Customise online. Live chat, Freephone & Fast Email Reply Support
Informações de contato
W2 Business Centre, Wellington Street,, CF11 9BE, Cardiff, Reino Unido
- 08000 23 54 52
- support@mapsformoments.co.uk
- mapsformoments.co.uk
4,1
Muito Bom
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really beautiful map, frame and speedy delivery
Bought this map to match with ones we have for our other kids. The map and frame are both lovely quality and were packaged securely. The delivery was really fast as well.
30 de dezembro de 2025
Resposta da Maps For Moments
Thank you for your review, Annie. We’re glad the star map poster matched beautifully with your others and that the quality and delivery met your expectations. - Kim, CS
Slightly disappointing
Came quickly, however, it’s not as nice as I expected, doesn’t catch the eye, fairly plain and cheap looking
30 de dezembro de 2025
Resposta da Maps For Moments
Thank you for your review, Chelsea. We’re sorry to hear the gift wasn’t what you were expecting. We really value your feedback and would love the chance to make things right. A member of the team has reached out to assist you. - Kim, CS
I can't recommend Maps for Moments…
I can't recommend Maps for Moments enough. I brought a star map for my wife as a Christmas present and unfortunately the frame was damaged upon delivery, we saw that it was due to the delivery company not anything that the guys and girls from maps for moments had done, I emailed on Christmas day, I got a reply the following day saying they were sending out a new replacement free of charge no hesitation. Amelia has been wonderful and I can't thank her enough for her fast replies and help. I will definitely be using them again for more gifts
23 de dezembro de 2025
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for the review, Ryan. I am so happy to hear you had an amazing experience with us at maps for moments, it is very important that even when something goes wrong we try to help and resolve the best we can. We hope to see you shop with us again. - Julia CS :)
Really not very good quality for the…
Really not very good quality for the cost.
9 de dezembro de 2025
Resposta da Maps For Moments
Thank you for the review, Rebbeca. I am so sorry to hear you were not happy with the quality of you map. We will have a member of the team reach out to hopefully resolve this further. - Julia, CS
Resposta da Maps For Moments
Thank you for the review, Stella. We are so glad to hear you had an amazing experience with maps for moments, We always try to insure the the highest of quality for our customers. - Julia, CS :)
Resposta da Maps For Moments
Thank you for your review, Neil. We work hard every day here at Maps For Moments to ensure that our service is the best it can be for every customer so we are glad you had an easy and positive experience with us. - Julia, CS :)
Great product and excellent customer…
Great product and excellent customer service.
12 de novembro de 2025
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your review, Matthew. Personalising a night sky poster for someone special is a great personalized gift idea. We are happy to hear you our satisfied with our product and team. - Julia, CS :)
Im unhappy with the print quality
Im unhappy with the print quality. It doesnt show much, it doesnt look like my final pdf
17 de outubro de 2025
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your review, Renata. We're sorry to hear your order didn't meet expectations. We've sent you an email to help resolve this and see how we can make things right. Please keep an eye on your inbox - Julia, CS
message change
I needed to change the message on star map and the customer service staff was really helpfull and professional.
Thank you very much Saylor, keep it up!!!
2 de outubro de 2025
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your kind review, Jaime. We’re so pleased your experience was smooth and enjoyable, and we hope you loved your Maps for Moments gift! - Kim, CS
Still Not Been Delivered!!!!!
12 de setembro de 2025
Resposta da Maps For Moments
Thank you for your review, Stampy. We’re ever so sorry to hear that your order hadn’t arrived at the time of writing. We’re glad to see it has since reached you, and our team will be in touch shortly to offer any further assistance you might need. - Kim, CS
Received the A2 frame as an engagement…
Received the A2 frame as an engagement gift and it was perfect, looks amazing on our wall, the most amazing way to mark such a special day!
9 de setembro de 2025
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your review, Gianella, and congratulations on your engagement! What a truly beautiful gift to receive. We’re so thrilled to hear how pleased you are with your constellation poster! - Kim, CS
A really great necklace
A really great necklace, gf loved it
15 de agosto de 2025
Avaliação não solicitada
Resposta da Maps For Moments
Thank you so much for your review, James! We’re thrilled to know your girlfriend loved her personalised night sky necklace - it sounds like it was just right for her.
the gift recipient was asked to pay an…
the gift recipient was asked to pay an unspecified custom fee when receiving the candle i odrerd with you. I was supposed to be a birth day gift and i had paid for it fully on you website and nowhere was it told to me that therecepient have anything to pay.
8 de agosto de 2025
Resposta da Maps For Moments
Thank you for your feedback, Faika. We’re very sorry to hear that your experience didn’t meet expectations. On rare occasions, international shipments may incur local customs charges, which are noted in our terms of service. We’ll be contacting you shortly to provide further support. - Kim, CS
Skip the frame
Bought one of the star maps as a gift, it is lovely, but the frame for €14.99 is cheap plastic and you would get the same in a pound shop.
I swapped it out for a wooden frame with glass that cost €12.99 elsewhere and it completely changed the look.
Delivery was quick.
12 de agosto de 2025
Avaliação não solicitada
Resposta da Maps For Moments
Thank you for your review, Vanessa. As we couldn’t find an order linked to your name, we’ve contacted you through Trustpilot for more details. Should this be one of our orders, we’d be very happy to help you resolve it. If you could share the details requested that would be most appreciated! - Kim, CS
Just not worth the money at all
Just not worth the money at all, cheap print and flimsy card
12 de agosto de 2025
Resposta da Maps For Moments
Thank you for your review, Xanthe. We’re truly sorry to hear the map you ordered didn’t meet your expectations. Our gifts are printed with care using high-quality inks on archival paper, and we always want to make sure you receive the standard you deserve. A member of our team will be reaching out to you shortly to assist further and ensure everything is put right. - Kim, CS
What an absolutely wonderful company!
What an absolutely wonderful company!
I had ordered a star map for a friend's wedding gift, and though I had been notified that it had been delivered, upon returning home, the map was unfortunately not there. I immediately messaged the company, and not only were their responses immediate, they also sent a new map, with reassurances that it would arrive in time for the wedding - and it did! With days to spare!
Thank you so much, and I not only will be ordering from them again, but would definitely also recommend to others!
19 de julho de 2025
Resposta da Maps For Moments
Thank you so much for your review and recommendation, Di! We’re so glad everything arrived in time for the wedding - and that we could help make it right quickly. A personalised night sky poster truly makes such a memorable gift, and we’re honoured to be part of your celebration. - Kim, CS
Resposta da Maps For Moments
Thank you so much for your lovely review, Maddy! 🌟 We're absolutely over the moon to hear that you were happy with everything at Maps for Moments. It means the world to us to know we helped make your experience special. - Kim, CS
wedding gift
Quick and easy to personalise star chart. Will make a perfect keepsake for my son and daughter in-laws wedding later this year. Fast delivery and packed safely so arrived perfect. Will definitely recommended.
30 de junho de 2025
Resposta da Maps For Moments
Thank you so much for review, Gill! Personalising a night sky poster for someone is such a beautiful and thoughtful gift idea. We truly hope it’s well received by the bride and groom and becomes a keepsake they’ll treasure for years to come. - Kim, CS
Poor quality necklace
Poor quality necklace, very underwhelming, with a random product code on the back, looks like it arrived from Temu.
23 de junho de 2025
Resposta da Maps For Moments
Thank you for your review, Hannah! We're ever so sorry to hear that the necklace you received has fallen short of our high standards. Please rest assured that we are committed to investigating this matter and assisting you further. A member of our team will be reaching out to you shortly to help resolve the issue. If you could kindly keep an eye on your inbox, that would be most appreciated. - Kim, CS
Thank you again for bringing this to our attention.
Had an issue with first delivery…
Had an issue with first delivery arriving damaged, the company was brilliant and sent a replacement immediately. However the replacement frame still has arrived with chips out of the black paintwork so I think maybe it's just a really poor quality frame. Really disappointed
14 de maio de 2025
Resposta da Maps For Moments
Thank you for your review, Kelly. We're truly sorry to hear that your order arrived damaged. While we're glad our team was able to assist you promptly, it's disappointing to learn that the replacement frame still didn’t meet expectations.
We want you to be happy with your gift, and a member of our team will be in touch shortly to support you further. Please keep an eye on your inbox for our email. - Kim, CS
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