Awful people to deal with first they added £60 worth of orders that I didn’t even order then when I asked for everything to be cancelled which was just under £300 they didn’t communicate. I’m all this... Ver mais
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Veja o que dizem as avaliações
Do not even think about purchasing from this company their goods are poor quality and vastly overpriced and on the information they supply on refunds at the point of purchase they do not mention that... Ver mais
Do not buy from this company. Bought three usb driven fly killers: 1 didn't work at all the other two have been in operation for three weeks and haven't caught a single fly. The products themselves ar... Ver mais
The product is cheap and delivery is also quick, most satisfied! But delivery cost is not economical for small quanty. If one wants to order more, the system will automatically prevent you from furth... Ver mais
A empresa respondeu
2,1
Ruim
118 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da MaxiDeals
Hi Sarah,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Parts missing
Parts missing.
I emailed no response and called the number - line dead.
10 de julho de 2023
Resposta da MaxiDeals
Hi Angela,
We apologise for any inconvenience caused by our products not meeting your expectations. If you need to return or exchange any items, please don't hesitate to reach out to our customer service team at info@maxi-deals.co.uk via email. They will be more than happy to assist you promptly and ensure a smooth resolution.
Kind Regards
Maxideals
Over 60s discount
The shop is clean and well presented. The staff are lovely and friendly. The only problem I, and my friends, have is that although it advertised 10% discount for over 60s, the machines default setting only takes the discount off the last item. We always tell the cashier before they start the transaction, but without fail I and my friends have had to get a refund. Unfortunately a lot of my friends are over 80 and unless I check their receipts, do not get a refund. As I've said this is the only problem,we love to shop there, but it's very frustrating
14 de julho de 2023
Avaliação não solicitada
Resposta da MaxiDeals
Hi Ann,
Thank you for bringing this matter to our attention. We take such issues seriously and will promptly investigate to identify the root cause and implement measures to prevent its recurrence. Your feedback is valuable to us, and we are committed to continuously improving our processes to ensure a better experience for our customers. If you have any further concerns, please don't hesitate to reach out. Thank you for your understanding and support!
Kind Regards
Maxideals
Easy to order
Easy to order, and responded via email straight away when a problem occurred with delivery! A few items were broken, and bleach stained in transit- which is probably more down to the delivery company!
29 de junho de 2023
Resposta da MaxiDeals
Hi Catherine,
Thank you very much for your kind comments.
Despite our best efforts, some products may still get damaged during transportation. We apologise for any inconvenience caused by this situation. We are continuously working to improve our packaging and shipping processes to minimise such occurrences.
If you have received damaged items, please contact our customer support team with the necessary details, and we will be happy to assist you in resolving the issue promptly. Thank you for your understanding and cooperation.
Kind Regards
Maxideals
Very easy to use the app delivered on…
Very easy to use the app delivered on time will use them again
28 de junho de 2023
Resposta da MaxiDeals
Hi Donna,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
No chuffing ice creams
No chuffing ice creams. All i wanted was a mouth watering, refreshment to really hit my quench for coldness and after exploring the narrow, towering isles of maxi deals there was not a single ice cream in sight. What bs!
16 de junho de 2023
Avaliação não solicitada
Resposta da MaxiDeals
Hi Lella,
Thank you for your valuable feedback. We appreciate your support as we strive to improve our food offerings for our valued customers. Your suggestions and feedback are important to us, and we would love to hear more about your thoughts and ideas. Please feel free to reach out to us via our official email at info@maxi-deals.co.uk. Thank you for your understanding and cooperation.
Kind Regards
Maxideals
Delivered on time and goods were up to…
Delivered on time and goods were up to scatch.
6 de junho de 2023
Resposta da MaxiDeals
Hi Paul,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Returned item
Returned item
Not recieved refund
No response to emails
2 de maio de 2023
Avaliação não solicitada
Resposta da MaxiDeals
Hi Sairah,
Our records show that you were sent two items but only returned one for which you have been credited.
If you wish to return the other item then we shall be happy to credit that also.
Best Regards
Maxideals
£6 delivery and it's still not here…
£6 delivery and it's still not here after 10 days.
Tracking details incorrect
24 de maio de 2023
Resposta da MaxiDeals
We are so sorry that your parcel has been lost by Royal Mail.
We shall send another one to you as soon as possible.
Kind Regards
Maxideals
Roses were completey dry
Roses were completey dry, hoping they do come to life and take. Sweets seemed to old stock as close to sell by date.
23 de maio de 2023
Resposta da MaxiDeals
Thank you for your feedback, we hope by watering after their period in transit that the rose will give many years of enjoyment.
All foodstuffs and confectionery have a minimum life of at least one month before they are shipped to ensure freshness.
Easy to use website good selection of…
Easy to use website good selection of items and delivered on time. Thank you
18 de maio de 2023
Resposta da MaxiDeals
Hi Dave,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Resposta da MaxiDeals
Hi Adrian,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Resposta da MaxiDeals
Hi Dave,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
It is not a true cheap offer, after you work out with the cost of delivery on a limited quanty of goods!
The product is cheap and delivery is also quick, most satisfied!
But delivery cost is not economical for small quanty. If one wants to order more, the system will automatically prevent you from further. Even when one intended to buy more at a later day, they cancelled your order and refund you, so you wasted your time waiting!
12 de maio de 2023
Resposta da MaxiDeals
Hi Shun Yuen,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Resposta da MaxiDeals
Hi David,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Resposta da MaxiDeals
Hi Mr Stuart,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Resposta da MaxiDeals
Hi Deirdre,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Resposta da MaxiDeals
Hi Paul,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Nice smooth transaction
Nice smooth transaction, items well packaged and delivery was quick
29 de março de 2023
Resposta da MaxiDeals
Hi Beatrice,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
Very pleased with service
Very pleased with service, my order was dispatched the next day. I received an email with information regarding delivery and it arrived on the estimated day. Would definitely use again.
17 de março de 2023
Resposta da MaxiDeals
Hi Leah,
Thank you very much for your kind comments.
We aim to provide a great customer service and are delighted when it and the quality of our products are recognised.
Please reach out if you need any help or advice choosing our products from our friendly Customer Service team and thank you once again for taking the time to provide us with such a positive review.
Best regards,
Maxideals
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