I have used the Mealzo app for some time as its user friendly and often has big discount codes but today I had an issue where o re ordered after a faulty to process but somehow both orders went th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver mais
A empresa respondeu
Contacted Melzo as I placed an order for food it arrived freezing and soggy and just poor quality. Michael was great and sorted it out quickly thanks
A empresa respondeu
I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Mi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Informações de contato
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Reino Unido
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excelente
984 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
After a disappointment from the…
After a disappointment from the restaurant I ordered from customer service operator Bruce helped get me full refund and very polite and professional
3 de outubro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello Garry,
We’re sorry your original experience was disappointing, but we’re glad we could step in and get the refund sorted for you. Thank you for your kind words🙏🏻
Peter assisted me in a late order where…
Peter assisted me in a late order where the original company was not willing to assist
2 de outubro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello Stewart,
We’re pleased we could assist with your late order and help get things resolved. Thanks for taking the time to share your experience✨
Great customer support (Michael)
I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Michael
2 de outubro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello Fariha,
It’s great to hear we could help arrange the changes you needed quickly. We really appreciate your feedback🧡
Refund order
1 de outubro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello there,
Thank you for your review. We hope we were able to make the refund process as straightforward as possible for you✨
Ordered food waited 2 hours.
Ordered food waited 2 hours.
Delivery driver said he couldn't find my address, no one else struggles.
Asked for a refund Mealzo refused.
Straight up theft, you never provided the service paid for!
*Contacted customer support prior to this, they said "the restaurant partner, they have refused to provide you with a refund".
25 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello there,
We’re sorry to hear about your experience. Please contact our Customer Care team directly via care@mealzo.co.uk so we can look into what happened and assist you further.
They are friendly and they have a great…
They are friendly and they have a great customer service especially today when i talked with Saul👌🏻
the best team Mealzo
28 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello Mohammadreza,
Thank you for the lovely review! We’re really pleased you had such a positive experience with our customer service. We truly appreciate your support🧡
Brian made the process so quick and…
Brian made the process so quick and simple. My refund was investigated and processed within a few minutes.
26 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello Jaz,
So pleased we could get your refund sorted within minutes! We appreciate you taking the time to leave us a review🙏🏻
Franklin was very helpful and helped me…
Franklin was very helpful and helped me very quickly thank you so much
25 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello Zoe,
Thank you for the kind words. We’re happy we could help quickly and make things easier for you🧡
I spoke to Bruce on the chat
I spoke to Bruce on the chat, he was great and efficient. Helped me very quickly and was very polite and helpful! 5 stars for Bruce :)
25 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello Becks,
Thanks for the 5 stars! We’re pleased you had a smooth experience and got the help you needed quickly✨
Michael organised a refund efficiently…
Michael organised a refund efficiently for me.
24 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello Scott,
Thanks for your review! We’re pleased we could make the refund process quick and straightforward for you✨
I had a great experience speaking with Franklin
I had a great experience speaking with Franklin. He was very professional and attentive to my questions about job opportunities.
24 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello Anastasia,
It’s lovely to hear you had a great experience and felt well supported with your questions. Thank you for sharing🧡
I made a mistake with my order and…
I made a mistake with my order and requested a refund, Michael dealt with this very fast and efficiently.
23 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello Kara,
We’re glad we could get this sorted for you so quickly. Thanks for taking the time to leave us a review🙏🏻
Spoke with Peter online chat after a…
Spoke with Peter online chat after a non delivered meal. Swiftly dealt with my query and processed a refund. Excellent service
19 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Stuart, thank you for sharing your experience.
We’re pleased to hear your query was handled quickly and that you received the support you needed. We appreciate your feedback🙏🏻
very fast respond customer service
11 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi there, thank you for your review.
We’re glad you found our customer service quick and helpful. Your feedback is greatly appreciated!
Michael was great in helping
Michael was great in helping, thank you
18 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Andrew, thank you for your kind words.
It’s great to know you had a positive experience and received the assistance you needed. Thanks for choosing Mealzo🧡
Order was meant to be delivered an hour ago…
Order was meant to be delivered an hour ago, spoke to Peter in customer service and the issue was resolved within minutes
17 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello👋🏻
Thank you for taking the time to leave a review. We’re happy to hear everything was resolved promptly and that you received the help you needed.
Franklin was great help nice quick and…
Franklin was great help nice quick and easy thanks again
17 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi there, thank you for your feedback!
We’re delighted to hear you had such a smooth experience. We really appreciate you choosing Mealzo and sharing your review✨
Great customer experience
Great customer experience, Peter was so quick to resolve the issue encountered during order process
16 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi there,
Thank you for sharing your experience. We’re glad to hear your order process was resolved quickly and that you had a smooth experience with Mealzo.
We appreciate your support!
Had an issue with my order and spoke to…
Had an issue with my order and spoke to Peter regarding this and it was sorted right away, very grateful with the help he gave me
16 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello👋🏻
Thank you for your kind review. It’s great to know you received the help you needed and that everything was sorted promptly.
We’re grateful you chose Mealzo🧡
Great service
I contacted mealzo when I hadn’t received my order after an hour and Brain was really helpful and was able to contact the restaurant on my behalf and get an update for me
15 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Megan,
Thanks for taking the time to leave your feedback. We’re pleased you were able to get an update and that your experience was handled efficiently.
Your review means a lot to us✨
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