I have used the Mealzo app for some time as its user friendly and often has big discount codes but today I had an issue where o re ordered after a faulty to process but somehow both orders went th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver mais
A empresa respondeu
Contacted Melzo as I placed an order for food it arrived freezing and soggy and just poor quality. Michael was great and sorted it out quickly thanks
A empresa respondeu
I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Mi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Informações de contato
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Reino Unido
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excelente
984 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brian,
Brian,
Addressed my concerns, he contacted the restaurant and sorted out the issue with minimum fuss
12 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Stuart, thank you for your feedback.
We’re pleased to know your concerns were handled smoothly and that you had a positive experience. We really appreciate you taking the time to share this🙏🏻
Peter was very helpful
Peter was very helpful
I hadn’t received any order confirmation but Peter sorted the issue very quickly and confirmed my order and advised delivery time
11 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Richard, glad to hear everything was confirmed for you so quickly.
Thank you for taking the time to leave a review and for choosing Mealzo🧡
My order was delayed but I talked to…
My order was delayed but I talked to Bruce who sorted it all out for me. Great service
Highly recommend
11 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Emma, thank you for the great feedback!
It’s wonderful to hear everything was sorted and that you were happy with the service.
We really appreciate it✨
This review is specifically for Peter…
This review is specifically for Peter on the support team. Asked for something and he delivered
11 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Samuel, thank you for your kind words.
We’re delighted you received the help you needed and that your experience was a positive one. Your feedback is much appreciated🧡
Resposta da Mealzo
Hi Kenzie, thank you for your kind feedback!
We appreciate you taking the time to share this with us✨
Thank you Michael,
Thank you Michael,
Helpful and resolved my issue really quickly,
6 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Thomas,
We’re pleased to know your issue was handled quickly and that you had a positive experience with our support.
Your review means a lot to us🧡
Used the live chat service and spoke to…
Used the live chat service and spoke to Peter who was very kind and very helpful. Can't recommend him more.
5 de setembro de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello David,
It’s great to hear we could help and make your experience a positive one. We really appreciate your kind words!
Fantastic help
I needed help with something and the lovely person called Bruce on the other side dealt with my issue. Thank you.
30 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello👋🏻
Thanks so much for your lovely feedback! We’re delighted we could help get everything sorted. We really appreciate you choosing Mealzo🧡
Michael was quick getting me a refund…
Michael was quick getting me a refund for a missing item
30 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Becca,
We’re glad we could get everything sorted quickly.
Thanks for taking the time to share your experience! 🙏🏻
Peter very helpful with my issue and…
Peter very helpful with my issue and resolved the problem
29 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Emma,
Thank you for your kind words! It’s great to know your issue was resolved and you were happy with the support you received. We appreciate your feedback!✨
Many Thanks Franklin!!
Franklin was most helpful in quickly answering my querie. A great service!
28 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Maurice,
Many thanks for your review! We’re so pleased you received the quick and helpful service you were looking for.
Hope to see you again soon🧡
Amazing customer service from Brian…
Amazing customer service from Brian attended to the situation fast and updated me quickly
26 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Sophie,
Thank you for your lovely feedback! We’re delighted you had a great experience with Mealzo. We hope to see you again soon!✨
Connected with Sam from the support
Connected with Sam from the support, he was very helpful and sort out is the issue immediately. Highly appreciated Sam for the smart work today.
26 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello there,
We’re happy to know we could get things sorted for you! Thanks for choosing Mealzo and for taking the time to leave such lovely feedback🙏🏻
Brain was Patient and really helpful
25 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Ibraheem,
We really appreciate your kind words! It’s great to know we could make things easier for you. Hope to see you again soon, and that your next order is just as smooth!✨
Great customer service
Brian was very helpful and polite when I contacted customer service regarding a missing item from an order I placed. Very quick to response and rectify
23 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Rachael, thank you for sharing your experience.
We're glad you received the support you needed. We really appreciate your feedback!✨
Franklin resolved my issue in the…
Franklin resolved my issue in the matter of minutes, thank you Franklin, very much appreciated.
5 massive stars 🌟
23 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Wayne, that's fantastic to hear!
We're pleased your issue was resolved so quickly and that you were happy with the support you received. Thanks for the five-star review! 🧡
We have had the most awful experiance…
I can't recommend Mealzo based on our experience.
We've spent more than three weeks trying to get a working menu set up, and it still isn't right. The menu team have repeatedly failed to read clear written instructions or action them correctly, and communication has been poor throughout — including replies with laughing emojis on WhatsApp when we've raised genuine problems.
One example: our kitchen display shows bar items such as coffees and drinks, which belong to a completely separate part of the café and take up valuable space on the screen. This was flagged clearly and remains unresolved.
Mealzo's head office is in Glasgow, the same city as our café. Despite asking several times for someone to visit us for a face-to-face conversation, no one has done so.
The result has been a system that doesn't work as it should, avoidable stress for my team, and unhappy customers. I'd expect better from a local company, and on this experience I wouldn't recommend them.
22 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello,
We’re sorry to hear that your experience hasn’t met the standard we aim to provide.
Please reach out to care@mealzo.co.uk so we can look into this properly and work towards getting everything resolved for you.
We appreciate your feedback and the opportunity to put things right.
Franklin was very quick and helpful and…
Franklin was very quick and helpful and sorted my problems out right away
20 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hello there👋🏻
Thank you for your review! We're delighted you had such a smooth experience.
We really appreciate your support and look forward to serving you again soon.
Sam was very helpful with my issue and…
Sam was very helpful with my issue and got it sorted ASAP thanks for everything you have done
19 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Elizabeth,
Thank you for your lovely review! We're so pleased you had a positive experience and everything was sorted quickly🧡
Had a wee issue with the order but Sam…
Had a wee issue with the order but Sam F was right on it and sorted it out.
19 de agosto de 2026
Avaliação não solicitada
Resposta da Mealzo
Hi Garry,
Thanks for your review! Great to hear everything was taken care of promptly.
We appreciate your support🙏🏻
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