I’m really happy with this Mercedes branch in Edinburgh. I’ve been using them for the past three years whenever I need genuine parts for my Mercedes, and I’ve always had a great experience. The... Ver mais
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Veja o que dizem as avaliações
Fair price for a genuine part. I found Daniel to be very helpful in ensuring my order was correct. Item has been delayed by the courier DPD however they are communicating with me so all good.
Tom was very helpful. Communications were really good. Couldn't find what I needed at any other online MB Parts Sites. Prompt delivery. Well packaged. Great service. They use DHL (not Evri thankfully)... Ver mais
Mercedes Genuine Parts are the best Mercedes genuine parts supplier on the planet. They are the cheapest price undercut any aftermarket or 0ME parts by £118 for my 2 discs and pads and they also pu... Ver mais
Detalhes da empresa
- Concessionária Mercedes Benz
- também em
- Concessionária Smart
- Fabricante de Autopeças
- Loja de Autopeças
- Oficina Mecânica
Escrito pela empresa
When your vehicle needs a repair or maintenance, accept nothing less than the best genuine parts from Mercedes-Benz. Carefully crafted to the high standards of Mercedes-Benz, our parts are the final piece in protecting your vehicle's performance, comfort, style and most importantly, safety, for many years.
Informações de contato
12 Edinburgh Rd, EH28 8QW, Edinburgh, Reino Unido
- 01314665600
- info@mercedesgenuineparts.co.uk
- mercedesgenuineparts.co.uk
4,8
Excelente
298 avaliações
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Communication excellent
Communication excellent
Following telecom for advice, Mark Law confirmed by email the correct parts I needed.
Good service all-round and prompt delivery
I would definitely purchase from Mercedes Genuine Parts again and recommend them.
29 de março de 2023
Unfortunately sent wrong windscreen…
Unfortunately sent wrong windscreen wipers but have offered a full refund if I post them back so all good.
28 de março de 2023
Resposta da Mercedes Genuine Parts
Thank you for taking time to write review, and once again please accept my apologies for sending wrong wiper blades. Checking the system there are options for your car model that are not clearly described in Mercedes parts system, we have made appropriate changes to avoid similar situation in the future.
Regards,
Tom
Would have been 5 star but as the…
Would have been 5 star but as the position of the bonnet badge has been moved forward I’m not sure yet if it will fit.
28 de março de 2023
Very satisfied genuine parts and quick…
Very satisfied genuine parts and quick delivery
29 de março de 2023
Super service very quick delivery
Super service very quick delivery, you can not ask for more
28 de março de 2023
Prompt Service
Prompt Service
After completing my order I was informed that the item was being prepared for delivery. I was very surprised that it arrived two days later. Very impressed with this level of service!
27 de março de 2023
Excellent service, fast delivery correct parts and great prices.
Easy to use website.
Fast delivery great products and great prices.
26 de março de 2023
Good service and prompt delivery
Good service and prompt delivery
I will definitely purchase from Mercedes guenuine parts again and recommend them.
26 de março de 2023
Good service..Will use again
25 de março de 2023
Great Service
Great range of stock, reasonable price and free delivery. They contacted me to make sure the parts were suitable for my car. Recommended
24 de março de 2023
Great price and fast delivery
Great price and fast delivery
Genuine parts won't find cheaper.
24 de março de 2023
Great service
23 de março de 2023
Knowledgeable parts man steve
The partsman “steve” that I spoke to online was superb sorted the correct springs and kept me informed the entire time.
The service department could learn from him.
However I’ve had both springs fitted as they were both weakened and this fixed my noise that service department miss diagnosed so 100% to the parts department.
22 de março de 2023
Great price on genuine front discs and…
Great price on genuine front discs and pads plus wear indicator. Used a discount code which worked too for a little more off and free delivery which is great. Only small criticism was the packaging of the heavy discs in a flimsy box which was apart by the time it got to me although not damaged.
22 de março de 2023
Avaliação não solicitada
Resposta da Mercedes Genuine Parts
Thank you for taking time to write this review, I'll forward your thoughts to the dispatch team
Low quality brake parts
Low quality parts. Discs have become warped already.
Mercedes dealers seem to be using low quality brake parts over past 24 months
5 de dezembro de 2022
Resposta da Mercedes Genuine Parts
Thank you for your review, your brake parts comes with 2 year warranty, I would recommend to visit nearest main Mercedes dealer and book in to check and replace under warranty if applicable.
Best seller with fast delivery
17 de março de 2023
Great service
Items were good and arrived on time. I had an issue with the invoice and the customer service team member Tom was very helpful and sorted it out with a quick response time.
7 de março de 2023
Good Experience
The online staff were very helpful and the product is great so far. Delivered quickly too!
24 de fevereiro de 2023
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