milk.run Avaliações 

They offer 30% off but their prices are 30% higher so its pointless.

Overpriced and underdelivers. They keep pushing back the delivery time in real time. Getting everything sent straight from the source supermarkets works out cheaper and quicker.

false advertising of delivery in minutes. misleading. delivery takes very long. false time given for delivery. most deliver is done by staff who normally deliver after finishing work or during break.

Have used a lot for over a year. has consistently gone downhill over the last 2 months. Delivery times say 45mins at time of ordering and often over 2 hours (sometimes 3) Had order cancelled an hour after ordering with no notification whatsoever - app was till saying order was being packed. when I finally got hold of them they said the order had been cancelled because they had a problem and because there was a bottle of wine in the order they couldn't redo it. My credit card was charged and the 'full refund' will apparently take 3 days to show back on my card. Just appalling.

Useless! Been using them regularly for about a year! Over time service has got worse. Deleting the app! Would rather support my local dairy.

What a disgusting service. I order online. It tells me 35 minutes.....stillwaiting two hours later. NEVER AGAIN

Then, because of their ineptitude, the cancel my order

My order didn't arrive and I was charged. The driver said he delivered to 23, which is my apartment number, not my street number. I walked to #23 and there was nothing there, wasting my time.

Milkrun then dismissed my objection by email with:
"After a thorough investigation and based on our delivery partners findings, we have confirmation that your order was delivered accordingly".

After a 20 minute call with customer service, they said they would give me a refund.
They suggested using a pin going forward so that the hand over of delivery is confirmed.

Incorrect items, missing items, too many times! Customer service did not take my complaint seriously so I deleted my milkrun account.

Poor service. Twice my eggs have been delivered broken. One time half a dozen were all completely broken. When I reached out to them about it to have my money refunded I was told NO. Twice i have ordered cumin spice no stock available and I was substituted with coriander. That's ridiculous!!! if I wanted that spice I would have ordered it. I thought substitutions meant like for like.
Never using them again!!!!

MILKRUN 'S service is absolutely and exceedingly satisfying. I placed my order online and in less than one hour, my orders were delivered at home.
Delivery man was very polite and educated.
To see these bad reviews about MILKRUN is a big, big lie.

Ordered at 10:15pm some late night snacks
Waited til 12:35am (after constantly been told it was on its way)
12:35am comes along and they tell me its not coming anymore.
Do not recommend all they did to rectify this was give me a full refund absolute joke.

I have used Milk run for 18months and overall I find it FAST AND EXCELLENT. They help readily if you have an issue. THANK YOU MILKRUN!!!

Even though MILKRUN is handy to have, they SUCK! big time on their delivery service. It says “Delivery in Minutes” but it’s not. It’s more like 1/2 an hr to 40-50 minutes delivery service. It’s bad enough you have to wait so long for delivery but you pay $1.99 mini run including $7 on top of that for delivery fee. Like wtf??!!.

Hi
Have ordered many times ,with delivery being delivered in great time 30 minutes at maximum, but last few times especially today have noticed times are getting longer and longer .Today's was ridiculous, the time was continuously changing, really doesn't save any time or convenience really, may as well go to shops and get it myself .Starting to be like all the other delivery services, carting your order all around town before you get it hours later.Will no longer order again Im afraid.

Horrendous experience. Took 2 hours and 30 minutes for my order to be delivered when the estimated time was 47 minutes. The customer service is awful. I held off using them recently as their prices have gone through the roof and this is another reason I won’t be using them again

Absolutely pathetic service. DO NOT WASTE YOUR TIME OR MONEY. Waited over 2 hours for an order and it had frozen items. When I called they said just ‘hang tight’. Seriously pathetic.

My Experience with Milkrun as i have heard all these stories about the new service that is provided by countdown aka woolworths, Iactually have no problem with access and availability for all products and services provided from The milkrun collective. im very impresssed that there are services from The supermarket provided for the public to be able to choose how you like to receive your product and goods. Thank you

As a single mother who has just escaped a domestic violence situation I did not feel safe leaving my home and both my children were unwell so I thought Milkrun would be ideal to help me get some desperately needed groceries delivered, turns out I was wrong… from my first order only a handful of items were delivered whilst I paid for the entirety of the items - no amended invoice was ever provided to me so I asked for a refund and they asked me to provide them a list of all the items that were missing from my order(dodgy as!!) they then said they can only provide me with a credit amount via a discount code which was due to expire in only 3 months so I was forced to use their services for a second time. I reluctantly made a second order and AGAIN was robbed of items missing from my purchase! I contacted Milkrun about the missing items and their response was that I contacted them too late, I went on to explain my situation and they accused me of lying and said there was nothing they could do about it! ABSOLUTE ROBBERY!!! DO NOT USE MILKRUN UNLESS YOU WANT TO BE ROBBED OF MONEY AND GROCERIES!

Absolutely terrible service-would not recommend. Milkrun is not a customer centric service and is not secure. I was told that my ID was verified by the delivery driver for an order which I never received. How is that possible??Makes me very nervous for how my information / data is used by this company. Milkrun refused to refund my money and effectively called me a liar. There are much better, safer delivery services out there. Do not use!!

I’ve used MILKRUN 3 times now, and find it really easy to use,
Once you’ve been a customer, the app tells you what your eta will approximately be, before you’ve even submitted an order, so you would know if it matches your time constraints before you’ve even gone through the rigmarole of ordering, I find that handy, and respectful of your time,
twice now it’s been 15 to 20 minutes quicker, and the one time it was later, it was due peak hour traffic,
You can literally watch, in real time, your order being packed, and you can watch the driver turn by turn enroute, allowing you to meet your driver at the door, the drivers have been kind, courteous and the first one was super patient with me as a first timer,
You get 4 free deliveries upon signing up, and I’ve noticed you can take advantage of specials and Aquire free delivery through those deals.
I’ve found customer support via emails to be very responsive,
I do think the AI bot needs more training because in trying to acertain how to provide positive driver feedback, it thought I wanted to pass negative feedback, so that’s it. The only gripe.
I would 100% recommend MILKRUN, and I will continue to use the service.