milk.run Avaliações 

Absolutely garbage. Delivery time is always longer than an hour though they say 30 mins (lies). My last order was someone else's, took over an hour and they wouldn't even offer a voucher or something like this as compensation. Horrible never again

STAY AWAY. They steal your money and groceries. Regardless of having video proof of no one attending, they still believe it was delivered. It’s SCAM application.

First time use. Fast, simple and well worth it I will now Delete my useless Coles account.
We really needed the help to get groceries Milk run is so incredibly FAST. Order placed and delivery arrived in 50 mins.

Half of items didn’t arrive. Struggled to talk to someone about missing items and when we did, asked why they couldn’t send missing items. Told they could only offer a refund and when we challenged this were hung up on by Jayden the customer service agent. Poor service. Would recommend no one use this service. This isn’t the first time we’ve had issues with MILKRUN, my wife’s orders have previously arrived late. This isn’t how you treat customers by hanging up in them.

Absolute crap - don't use them. Had a delivery for someone that wasn't us. Just a first name and last initial, no address so couldn't tell where it was supposed to be delivered. Called Milkrun, spoke to someone in the Philippines I couldn't understand (in Australia). There is no way I would use this useless company.

Milkrun was good at first, but lately it’s gone downhill. Prices have skyrocketed — you’ll be paying around 40% more than at other stores. Plus, items are often missing from orders, and there’s no clear way to complain or get a refund. Really disappointing!

Stuffed my order 3 times in 2 days , smh

Milkrun flagged and blocked my account and refused to remove the block. There was always items missing too which didn't help any may have affected it. They stubbornly refused to lift the ban. I tried to appeal this misunderstanding. It is distressing because it blocks me off Woolworths online too which I am only halfway through a 12 month delivery subscription. I work late and cannot always get to the supermarket. Very disappointing. Do not waste your time with this service. I would consider modifying my review if the unjust ban is removed immediately. Customer Service is useless.

I love Milk run Brisbane.
They get the order at Woolworths right.
The GPS is awesome and they arrive on time. Bring it to my door also help's to carry the bag's in for me
I have a medical condition and lost my licence. Really appreciate Milk Run they are great and helpful.

They sent us a text saying $20 off groceries use a code First2WO till 8/4 , don’t say for first time users , very misleading , code didn’t work and had to pay Full price and big overpriced.then after emailing them expressing my dissatisfaction and they said I had purchased from them before and only valid for fist time users. Very misleading, don’t care bout the money, the principle and felt I was tricked. Just thought a big organisation like Woolworths would get their advertising in total control n not start by misleading their customers.

If I could put -10 I would.
Whatever approximate time they give you, make sure you double it at least. Ordered already 3 times and gets worse and worse.
Puppets

Absolutely the worse delivery service. Waiting 1 and a half hours for my shopping. Placed order at 4pm tracking said arrival time will be 4.35pm never came. Spoke to Penny online and said she will organize for another driver to deliver my shopping this was done at 5pm, tracking said shopping to arrive at 5.30pm, checked again and changed from 5.30 to 5.50pm. So pissed off I got on the phone and went off at them for the no show of my shopping. It's now 5.48pm and shopping has finally shown up.

The driver gave me 1 of my items out of the 10 or so that i ordered, and tried to give me a bag of someone else’s stuff and gave all of my other food to someone else. he said he’d be back (obviously with my items but he was so rude the entire interaction, he didn’t say hi or sorry to me, he just said “i’ll be back” and smiled as if he found the situation funny and never returned! how thoughtless and stupid can you be? thankfully milkrun refunded me when i asked. i suggest you call rather than message their AI chat system waiting for them to direct you to a real person. just call and you’ll get your refund once you tell them what happened and what is missing.

Orders take too long to come. Driver lodges the delivery at one time but it takes longer than that to actually get your order. Fine if you are not waiting for anything or don't have frozen things defrosting. They say it averages 34 mins. Mine took an hour and a half. Don't know what orders these are as mine are always late.

I received my first order today. The website is easy to use. Delivery was fast absolutely loved it until I price woolworths and milk run prices they don't match. I bought sanitarium up and go 12 pack. Woolworths price $17.50 Milk run $19.25 that is a joke. Never again. App uninstalled

Do not recommend!
App is glitchy, notifications are turned on but the app doesn't notify of delivery.
This means if your ordering perishable items, your better off going to the store and getting it yourself.
My perishable were outside and now have spoiled.
Customer service advised there is no return policy in place for spoiled items.
$60 down the drain and I still have to go to the shops!

Jaden and Sarah at customer support were onto it and quick to respond and act. The problem is at the frontline. Drivers obviously need more training. i.e. finish the job always, don't think a half baked delivery attempt is ok. lol. Transport Management have a role here. It is they who need to step up and train delivery personnel. Driver took goods back to store last week. No attempt at knocking or coming to door. er...whaaa? No. Tonight's delivery successful. Get to it MR.

Made order of $50 worth items and one item need id for pain relief.
The delivery guy didn't accept our id's and he took all our items back.
This is so wrong in so many levels I'm lost with words but say he could of just taken the pain relief off us and give the rest of items. They just lost a customer 😕

Don't bother with this company. Totally unreliable. Misleading info on app.