Disgusting scam company that have been stealing money from my son's account for months. He mistakenly paid for parking using their app. He works for minimum wage and struggles. This disgusting company... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I wish I could give the '0' this company is a joke!!! They've recently taken over Waltham Forest parking permits and what a complete mess they have made of it... Not to mention you used to edit your... Ver mais
I quite like the app as it shows a constant countdown of my remaining time on my phone screen. Also was able to use Apple Pay without going through endless account setting up shenanigans. Unfortuna... Ver mais
Very frustrating, multiple attempts to make payment and all suggesting a fault in the transaction. Try another card and this one flags a warning on trying to pay around SCAM websites. What on earth... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
have constant issues logging into app
have constant issues logging into app, although I have registered my mobile & emails, my login details are never accepted, have to enter my details & card number every time.
Unfortunately, this app is used in my local area, otherwise would not use it.
Have tried contacting Mipermit several times, no response
Dodgy looking app
Dodgy looking app. Wants email and bank card details when sends you to selling sites. Load of crap I won't be downloading
Do Not Trust Auto-Renewal
When applying for a resident's parking permit, I ticked the field to allow auto-renewal. The permit application was successful. However, when it came time for renewal, the MiPermit system failed to automatically renew my permit and I am now facing parking charges and fighting with Bristol City Council to refund me the money it cost me to reclaim my seized car. All because of a technical error with MiPermit. Terrible service.
I had paid but the systemFailed
I used the system directly to pay for parking at Telford and Wrekin for a days parking . I input all the details correctly including my card payment details but then got a screen that implied payment had been received and would appear on my bank statement . I took a screenshot shot of the screen for some unknown reason . When I returned to my car I had a parking permit that I wrote to mipermit showing them the screen shot . They said this was not proof of payment and said it was my responsibility to check that payment had gone through. Who goes and checks their online or rings their bank to make sure . I have offered to reprocess the £6 payment if the system failed to connect to my bank . They are implying it’s my fault however I am 100% adamant that I did everything right . I suppose I probably questioned why I didn’t receive a email however I didn’t really get to check my phone as I was doing jury service all day and didn’t have access to it . They are forcing me to pay the fine and all they mention about the regulations . Would like to here if anyone else has had the same issues where I think it is mipermit system that is at fault
No problem at all.
People give it bad reviews. Not sure why.
Once my account was set up. Just a few clicks and check the parking code matches the place I am. It's done. Simple.
The timer on the app tells me how much time I have.
App not working but phone service excellent.
App not working on arrival at regular car park, tried again without success. Pressed the "phone Mipermit" button and got a response within just a couple of minutes. Gave car park address and my car registration and had 2 hours parking completed for me immediately. Very, very impressed as I was recognised via the car reg and my details were immediately to hand. Excellent service.
Scam avoid
I used the car park at Canvey Island and when checking my credit card bill 2 days later found 4 x 49.99 fraudulent transactions. The bank are being good and very pro active. Unlike MI. I tried to let them know on their customer service app as I thought for security that their system had been security compromised but they were not in the least bit interested and sent back my comments.
So be warned when using this company and their car parks as they have been compromised and you face a possible scam.
Park elsewhere.
Avoid at all costs !!!
Paid the £1 to set up the app, next day I got a message from my bank about fraud on my account.
I had been charged 59.99 for a monthly fee to something called TNFbill. Luckily the bank had stopped the payment. Deleted the app and will never use it again.
Permits - rules for proof of address and vehicle
website - parking permit
Just moved, trying to get a parking permit for almost a month (3 days until a full month). Keep uploading screenshots of my insurance and went on council website took a screenshot of the bill, just to get rejected.
Website says proof of address and proof of vehicle, and it allows me to upload screenshots, it allows me to pay for it and it blocks the money with a pre-authorisation, but the person that manually checks this are not interested in the slightest and reject your application.
Finally called them, they said insurance is OK as it is a PDF, but council tax is not OK, needs a PDF also. Why? it is exactly the same thing as the screenshot on the council website. Even their website mentions formats allowed jpg, png and pdf.
Now I have several pending transactions of hundreads of pounds which I am waiting to clear so I can use my money again.
Rarely works
The positive: When the app works, it is very straightforward. The negative: It very rarely works.
Errors abound, including flooding your mobile screen with dozens of pop-ups, unable to recognise car park, can't find tariffs. I only need this app for car parks in West Sussex, which is why I increasingly avoid the county. Hampshire uses Ringo, which is a much more reliable app.
Tried to take money without permission
I updated my credit card details and it said that they weren’t recognised. I then got a call from my credit card company saying that it had been declined and they’d tried to take money from my account. I didn’t agree to anything and now I’ve got to wait for a new credit card as it’s been frozen. I’ve deleted my details and the app,
Mipermit App has been hacked
There needs to be a zero star rating available for this company!!
Whilst trying to install the Mipermit app at Braintree Station car park, Essex, to pay for parking (as instructed on the board in the car park), after entering my card details, which were correct, an error message came up that my details were INCORRECT. As I didn't have time to waste on something that should have been quite simple (and, as I assumed at the time, quite convenient to have for the future), I gave up and used a debit card to pay for my parking.
Almost immediately afterwards I received a declined payment alert from my banking app to something called Blasttr.net, which was described as a toy shop. It was only for £3.59, but appears to have been a test purchase that was timed at exactly the same time as I was trying to install the Mipermit app!! The fraud officer at my bank said my attempted download of this app had actually redirected my card details to a completely unrelated website and whoever had nabbed my card details had tried to set up a regular payment from my bank account!!! 😡Thankfully my card was cancelled immediately and my bank account is secure.
Having since searched on the internet, it appears this is a known problem with the Mipermit app, as it has happened in other car parks around the country.
Mipermit, you need to resolve this issue and improve your online security and if you can't do either and keep customers' details secure, then you should just close the app down.
I will NEVER download a parking app again.
Fantastic Service!
Fantastic Service!
I recently needed help updating my car registration number plate on my MiPermit account, and I have to say the service was excellent. I spoke to Caroline, who was extremely helpful, professional, and patient throughout the process. She made sure everything was sorted quickly and smoothly, and her friendly attitude really made a difference.
Thank you, Caroline and the MiPermit team — highly recommended!
Osborne Street car park Hull
Osborne Street car park - Hull. Machine not working (so I was told) and app wouldn't load, again. Left the car park, rang them 30 mins later to try and pay, they said I couldn't pay now as I'd left the car park! I asked them what I could do to pay for my stay, she said 'nothing'. I asked her why it was so difficult to resolve - she hung up. I now await a fine no doubt, nice work if you can get it.
Trully awful app
Trully awful app. Three issues today parking in Charlotte Street, Bath.
1. Needed the physical card to pay on the app. Why in this day and age can't you use Google/Apple pay or even select card details listed on your phone. A lot of people don't carry their physical cards any more!
2. Charlotte Street car park, Bath did now show up on the app as a nearby car park. One of the main Bath car parks!
3. I borrowed a friends card to pay for my session in the end but apparently had paid a a guest. When I wanted to extend the session it said I needed an account, which I then set up. It wouldn't then link my account to the active parking session so I couldn't extend and had to leave an engagement early.
It's like they are purposely trying to make parking as difficult as possible so you get fined. Please Bath Council, choose another parking app company to manage your parking.
The WORST parking app ever
So Mipermit, either cant find your current carpark you are standing in, tells you your email/password is incorrect or any other number of Epic Fails. Guaranteed to make any trip into Bath or anywhere else its used into a miserable weeping-with-rage experience.
Today at home, on my Wifi, its failed to recognise my email, so inputting my phone no. to get a temp pass no. sent to me, only to discover there is NOWHERE on the App, to input this number Mipermit has required and just sent me and now, trying again it has locked me out of my account, and presumably parking in my own city for the future. Nor can I delete the app and start again. Shame on you and shoot your supposed and laughably named app 'designers'
M I Permit, the worst parking app ever!
Visited Bath on June 11th, 2024 and parked in the usual place and paid using this App at 11.28am. At 11.54am, I got a parking ticket as no ticket was displayed. When you pay online, there is no ticket. I wrote to the council about the issue. M I Permit recorded my details as being in Chichester and not Bath which is 117 miles apart. It would appear that I made the 117 mile journey in 26 minutes. This situation has now escalated to a visit from a bailiff to collect a fee in excess of £400. I contacted M I Permit about this situation and pointed out the error, they will not accept responsibility at any cost.......but it is their software. After my call to them, they deleted this transaction from my online payment history. As expected, you can not speak with anyone at the council but I have sent registered letters about the issue. As of today, April 1st, 2025, this issue is still to be resolved by Bath Council and they obviously awarded M I Permit a contract in relation to parking in the area. I will go to court re this issue as I have all the evidence to share re my case and a list of numerous bad reviews from other people.
Watch carefully when entering time and date and then duration as you could get overcharged very easily
Consistently overcharges by putting in extra hours
Not recommended
Downloaded the ap to pay for parking in Weston through mi permit After entering card details the Site looked suspicious so did i didn't carry on with transaction yet a company called XR academy then tried to take out £48 from my account
The worst app in history/ Worthing parking
The worst app in history. Unfortunately, I had to download this app as I need it for work Parking. You can’t buy the permits from app, you need to go to your account. Everytime that you buy permits you need to download the worker permit and enter you registration number and you can’t do any of these from the app. Once you buy it on your account, they need to verify it so it doesn’t show straight away, you need to wait probably until the next day. How ridiculous is that? What is the point of this stupid app. Confusing software, you better park anywhere else, stupid and complicated app. Worthing townhall what on earth have you done? Couldn’t find a better company than this one, I don’t think it would have been too difficult. Very frustrating
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








