Mitox Avaliações 

356
•
O TrustScore é 2 de um total de 5

2,1

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I went into business as a gardener, I 'couldn't afford' a range of Stihl / Husqvarner / Echo quite yet so got a range of Mitox equipment. Within six months I've replaced every single once except my le... Ver mais

Avaliado com 1 de um total de 5 estrelas

Having just bought an almost new 622 long reach hedge cutter from an old guy locally, it starts and runs ok but the first small Hawthorne branches ,it simply jammed up . All the cutters were sharp b... Ver mais

Avaliado com 2 de um total de 5 estrelas

Just bought a second hand Mitox 268LRH. Very low use, belonged to a retired guy who just used it on his own hedge. It ran nicely but died after about 20 minutes and wouldn't restart. Good spark... Ver mais

Avaliado com 1 de um total de 5 estrelas

Just purchased a new 4 in 1 Mitox garden tool and used the hedge trrimmer part of the tool for the first time today. After starting without any issues initially, the engine cut out after a few minut... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Jardinagem

Informação fornecida por fontes externas variadas

Mitox was introduced into the UK in 2005 and has since become one of the fastest growing garden machinery brands, earning popularity with homeowners, landowners and professionals who recognise the outstanding quality and value for money that Mitox products deliver. All Mitox products benefit from the latest technology in their design and manufacture, providing excellent ergonomics, outstanding performance, and efficiency. Engineered for durability, all Mitox products feature comprehensive homeowner warranties as standard


Informações de contato

2,1

Ruim

O TrustScore é 2 de um total de 5

356 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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Todas as avaliações

(356)

5 avaliações nos últimos 12 meses

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Avaliado com 3 de um total de 5 estrelas

Bought a mitox 281 mt from a local…

Bought a mitox 281 mt from a local dealer and after a few uses it would run for 20 minutes then die. I took it back to the local dealer as it was still under warranty several times but they couldn’t solve the problem, they said they couldn’t find an issue with it, they even said they changed the carburettor (which I very much doubt) and still the same issue. I now have to adjust the air screw regularly through use to keep it going which is difficult do with the harness attached as you need to locate the mixture screw by touch while trying to balance the machine, the dealer even gave me the tool to do it! Although this fault has been present since new I doubt mitox will do anything as it’s now out of warranty.

28 de junho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

28MT Multitool Highly Unreliable

I have had a 28MT multitool select for about 5 years - here is my experience:
1. the impeller rods linking the engine to the work head are prone to uncoupling (and the internal rubber sleeves become loose) making swapping over the tool heads very difficult - this first happened during my second week of ownership - Mitox support told me to make a 40 mile round trip to an authorised repair shop for a repair or to try to fix it myself (and invalidate the warranty!)
2. The pull cord mechanism inside the engine broke - another trip to the authorised repair shop - fixed under the 2 year warranty.
3. The hedge cutter gear closure fell apart while I was using it - then the gears in the cutter started to jam and eventually bent and self-destructed (you can see an example of this on youtube) - I asked Mitox support for replacement parts but they said I had to buy an new cutter (these aren't cheap - £129) - the new cutter impeller spline didn't fit the old model - I had to cannibalise the old broken head to fix this.
4. The fuel pipes and tank gasket have been replaced perhaps four times (this is actually not so unusual for petrol tools - they are regular service items).
5. Many of the hex nuts on the unit have fallen off and had to be replaced
6. the chain saw pruner has proved to be excellent - keep the chain sharp and it will go though branches like butter.
All in all, it has spent about as much time on my workbench as it has in use. The engine seems robust but the rest of the tool suffers from poor design and construction.

15 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is a new company to me

This is a new company to me, but l called because l obtained a 2nd hand chainsaw, & wanted to get as much information about it that l could & to find if parts were still available. Because l was impressed with the service, I decided to buy a good quality brush cutter. As l ordered it before 3pm, l had it delivered mid morning the following day, & found everything in excellent condition. Hopefully l will be using Mitox
more in the future
Andy Reed

15 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Hi Andrew. Thank you very much for taking the time to leave a review and I am glad that you were impressed with the service you received .

Avaliado com 5 de um total de 5 estrelas

Good product quick delivery have used…

Good product quick delivery have used it a few times very pleased so far and reasonable price thanks

15 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Afternoon Terry.
Thank you very much for leaving a review following your recent purchase. If we can help with anything else, please let us know.

Avaliado com 1 de um total de 5 estrelas

Would avoid

Would avoid!
Bought a brand new 550 UX Brushcutter, used it for roughly 6 hours and the petrol tank has developed holes in it, not even on the outside casing, right on the inside next to the shaft, no way anything could’ve pierced it! Obviously cheap plastic. Not fit for purpose.

14 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Morning, we are very sorry to hear you have experienced this issue with your Mitox Brushcutter. Please could you email us at info@mitox.co.uk so we can obtain further information on this issue.

Avaliado com 1 de um total de 5 estrelas

Have a Mitox hedge trimmer

Have a Mitox hedge trimmer, since I bought it I only ever get 4-5 minutes running.
Then won't restart for a couple of hours

13 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Morning, we are very sorry to hear that you have experienced this issue with your hedge trimmer. Would it be possible for you to email us at info@mitox.co.uk so that we can try and help get this issue resolved for you?

Avaliado com 1 de um total de 5 estrelas

would not rev

Sir I bought a mitox blower /vac two years ago . For a short time it was working fine then it would not rev, started ok took it to my local main dealer, small bill no change to the machine. My friend next door bought a strimmer and a blower. the strimmer was great but he also had problems with the blower which were not resolved. strimmer 4stars blower/vac1 (just for starting) do not buy , save your money

12 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Morning, we are very sorry to hear that you are experiencing problems with your Mitox blower/vac. We would very much like the opportunity to try and help resolve this for you so if you could send an email to info@mitox.co.uk with a note of the model of blower/vac you have, one of our customer care team will be in contact with you.

Avaliado com 5 de um total de 5 estrelas

The service was excellent it assemble

The service was excellent it assemble together easily. and very pleased with how it runs and makes a good job of things nice tool.

10 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Thank you very much for your review and we are pleased that you are happy with the service and the product. If we can help with anything at any time, just let us know.

Avaliado com 4 de um total de 5 estrelas

Brushcutter Review

I bought a brushcutter online and the process was straightforward. The machine arrived within 24 hours as stated on their website..

I assembled the machine and within 15 minutes there was a problem because the casing had slipped off the vibration springs. It was a production error.

I rang Mitox who were helpful and put me through to their dealer in KIdlington. He refused to help as it was a warranty case, was rude and I certainly will not be buying from him in the future.

I rang Mitox and gave me a second dealer in Witney. He was polite and politely said because I did not buy the machine from him he would not touch it.

I rang Mitox and Andy in technical support was very helpful. We boxed up the machine, Fedex picked it up on a Friday and delivered it back on the Tuesday. Hopefully problem solved.

I guess the moral is to always deal with the organ grinder never his monkey!

10 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Afternoon,
We are very sorry that you experienced a problem with your brushcutter and that you feel you didn't experience a good level of customer service at your local dealer which is something we are looking into. We are pleased to hear that the issue was quickly rectified following your communication with our customer care team. Of course if there is anything we can help with in the future please let us know.

Avaliado com 5 de um total de 5 estrelas

Just purchased a mitox mt28

Just purchased a mitox mt28. Must say, for the price, I am very impressed.

Packaged very well, does look very good quality whilst unwrapping.

Easy to assemble and started with no problems.
Engine runs very smoothly and responsive, unlike my cheap old multi tool.

Strimmer works well, as does the hedge trimmer.
Gearbox is a tad noisy but seems to work fine.

It is slightly heavy, but didn’t really cause me any problems.

7 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Hi James,
Thank you for taking the time to leave a review following your recent purchase of a Mitox 28MT and I am glad to hear that you are impressed with the quality and value. Do not hesitate to contact us if you require any help in the future.

Avaliado com 4 de um total de 5 estrelas

mitox 280bvx blower…

Very happy with my mitox 280bvx blower and 460uvx brushcutter.
Delivery was quick.

5 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Thank you very much for taking the time to leave a review and we are pleased to hear that you are happy with your two new machines.

Avaliado com 5 de um total de 5 estrelas

Service

Great service no complaints at all.

3 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Hi David. Thank you for your review and we are delighted to hear that you were impressed with the service.

Avaliado com 4 de um total de 5 estrelas

Fast shipping

Excellent service and got the item delivered really fast. I bought a Which? recommended petrol leaf blower/vacuum along with some accessories. The only issue that I faced was that many accessories were out of stock which makes our job hard as a customer to buy it from elsewhere. Otherwise overall a good experience. However, I am yet to assemble and use the product.

3 de junho de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Thank you very much for taking the time to leave a review and we are pleased that you received your order quickly. We are sorry that you were unable to get everything you wanted to purchase from us due to lack of availability. We are now starting to see new stock being delivered regularly as things start to return to some kind of normality after the recent events.

Avaliado com 5 de um total de 5 estrelas

I was very impressed with the service…

I was very impressed with the service from Mitox. This is my brand of choice due to reliability when I needed to replace my brushcutter of some 10 years. The model selected was a very competitive price and delivery was easily arranged The item arrived promptly and was easy to assemble. Great service all round.

30 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Dear Alan. We are very pleased to hear that you are impressed with the service you received from us. If you do need any help with anything in the future, just let us know!

Avaliado com 5 de um total de 5 estrelas

Excellent value for money perfect

29 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Dear Aaron. Thank you for leaving a review and we are pleased that you found your purchase to be great value. Just let us know if we can help with anything in the future.

Avaliado com 5 de um total de 5 estrelas

Easy to order on line

Easy to order on line - kept me updated regularly with the delivery process and arrived on time

28 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Morning.
Thank you very much for your comments and we are pleased that you found the ordering process simple. Do not hesitate to contact us if we can help at all in the future.

Avaliado com 5 de um total de 5 estrelas

All good

All good. No issues

25 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Hi Gareth,
We appreciate you taking the time to leave a review following your recent purchase and are happy that you are pleased with the product.

Avaliado com 1 de um total de 5 estrelas

Outperformed by own-brand engines from the DIY superstores

I bought a Mitox 650DX Petrol Hedge Trimmer just under 2 years ago thinking that it would be worth spending a little bit more money than going for an own-brand machine from one of the big retailers. Since then I have had the primer plunger, fuel pipes and carb all replaced, twice (£60+ a time) and even then it is a real effort to start (make sure you start the process an hour before you actually want to cut anything). My other tools are all own-brand, all start first time, don't need to be mollycoddled when storing and starting. I have just given up with the machine now that the piece of plastic which attaches the starter cord to the engine has sheared. I will be giving this back to my local garden tools shop as I refuse to throw any more money at it.

25 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good morning, we are sorry to hear that you are encountering issues with your petrol hedge trimmer. Would it be possible for you to send your contact details to info@mitox.co.uk so we can try and assist you in getting this issue resolved?

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