Mitox Avaliações 

356
•
O TrustScore é 2 de um total de 5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I went into business as a gardener, I 'couldn't afford' a range of Stihl / Husqvarner / Echo quite yet so got a range of Mitox equipment. Within six months I've replaced every single once except my le... Ver mais

Avaliado com 1 de um total de 5 estrelas

Having just bought an almost new 622 long reach hedge cutter from an old guy locally, it starts and runs ok but the first small Hawthorne branches ,it simply jammed up . All the cutters were sharp b... Ver mais

Avaliado com 2 de um total de 5 estrelas

Just bought a second hand Mitox 268LRH. Very low use, belonged to a retired guy who just used it on his own hedge. It ran nicely but died after about 20 minutes and wouldn't restart. Good spark... Ver mais

Avaliado com 1 de um total de 5 estrelas

Just purchased a new 4 in 1 Mitox garden tool and used the hedge trrimmer part of the tool for the first time today. After starting without any issues initially, the engine cut out after a few minut... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Jardinagem

Informação fornecida por fontes externas variadas

Mitox was introduced into the UK in 2005 and has since become one of the fastest growing garden machinery brands, earning popularity with homeowners, landowners and professionals who recognise the outstanding quality and value for money that Mitox products deliver. All Mitox products benefit from the latest technology in their design and manufacture, providing excellent ergonomics, outstanding performance, and efficiency. Engineered for durability, all Mitox products feature comprehensive homeowner warranties as standard


Informações de contato

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Ruim

O TrustScore é 2 de um total de 5

356 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Todas as avaliações

(356)

5 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Robust tool

Robust tool, bit on the heavy side but works well

23 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Morning, thank you very much for taking the time to leave a review following your recent purchase. If you require any assistance in the future, please just let us know

Avaliado com 5 de um total de 5 estrelas

very pleased with my strimmer and…

very pleased with my strimmer and service

23 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Hi Keith. We are happy to hear that you are pleased with both the service and product. Just let us know if there is anything we can help with in the future.

Avaliado com 5 de um total de 5 estrelas

Quick delivery in these times

Quick delivery in these times, done the job nicely.

15 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Hi Kevin,
Thank you for taking the time to leave us a review. We are happy to hear that you were pleased with both the fast delivery and the product you ordered. If there is anything we can help with in the future, just let us know.

Avaliado com 1 de um total de 5 estrelas

Avoid Mitox 26MT SP - 4 in 1 garden tool

Just purchased a new 4 in 1 Mitox garden tool and used the hedge trrimmer part of the tool for the first time today. After starting without any issues initially, the engine cut out after a few minutes at least 30 times in the 2 hour period that I used it.
A neighbour has had his 4 in 1 tool for around 9 months and I've just learnt that he's experieced the same problem. Also, having reviewed this problem, it would seem that the engine failure is a recurring theme.
I am far from happy with this product which doesn't seem fit for purpose!

13 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Dear Steve.
We are very disappointed to hear that you are experiencing running issues with your Mitox Multi-Tool. Would it be possible you could send an email to info@mitox.co.uk with your contact details so that we can contact you to try and help resolve this issue for you.

Avaliado com 4 de um total de 5 estrelas

Mitox 26 L-SP

I bought this direct and delivery was very expeditious even during Covid. My first experience with other than light domestic electric tools. First impression of construction - not adequate if you want to use for day(s) a week but adequate for a few hours every few weeks around my wifes field (medium domestic?). Fired up with brush cutter and went through brambles behind stables ok but steep learning curve to a novice! Can't give five stars as I found the manual lacked clarity on head assembly - it was there but I had to think about it. I've seen many worse manuals though and look forward to seeing how we get on in future!

12 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Thank you very much for taking the time to leave a review and we will feedback the comments regarding the clarity of the user manual back to the development team. If there is anything we can help with in the future, please let us know.

Avaliado com 5 de um total de 5 estrelas

Dry satisfied

Able to buy online, delivery time good, especially with the coved 19 lockdown

Many thanks

11 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Thank you very much for taking the time to leave a review and we are delighted to hear that you were pleased with your buying experience. If we can be of any help in the future, just let us know!

Avaliado com 2 de um total de 5 estrelas

Mitox MT26 engine poor

Had the Mitox 26 MT for 2 years and have consistently had problems with the motor. Will run for a few minutes then dies. Had it serviced twice and had to replace the pull start mechanism 3 times at a cost of approx. £75 for the parts and £100 for the services. The pull start has broken again and looking at alternatives as the repair costs keep mounting. The accessories are fine but the engine a disaster.

9 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Morning,
We are sorry to hear that you are experiencing issues with your Mitox Multi-Tool. Would you be able to send an email to info@mitox.co.uk with your contact details so we can obtain some further information and look into this for you.

Avaliado com 3 de um total de 5 estrelas

Got a leaf blower Sp26 select last…

Got a leaf blower Sp26 select last August which worked ok at first although took a few minutes to warm up and get going but worked good after that probably used 1-2 times a week by the end of October it had got to the stage it was taking 10-15 mins to warm up and get going though it may have been cold weather ,but now may 2020 it will not tick over unless on full choke And just cuts out if you try to turn choke off had a similar issue with a strummer which was purchased around the same time is this issue that can be fixed?? I’ve always been loyal to a good company product but would be weary to recommend to a friend .....

8 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Morning,
We are sorry to hear that you are experiencing issues with your Mitox leaf blower. Would you be able to send an email to info@mitox.co.uk with your contact details and one of our customer care team will be in contact to help get this resolved for you.

Avaliado com 5 de um total de 5 estrelas

I bought a Mitox petrol leaf blower 4…

I bought a Mitox petrol leaf blower 4 years ago and it's been so trouble free and easy to start, I'm going to get rid of my troublesome petrol strimmer (another brand) and am going ro replace it with a Mitox one.
I'm impressed with the build quality - end of.

7 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Steve,
Thank you very much for leaving a review on your Mitox leaf blower and we are pleased to hear that it is still running well. Just let us know if you need any advice or assistance when choosing a grass trimmer.

Avaliado com 5 de um total de 5 estrelas

Amazingly good service

Contacted Mitox a few days ago as my CS41 chainsaw, now just over 3yrs old, developed a misfire. The guy I dealt with could not have been nicer. He sent a new coil at no charge despite the machine being a little beyond warranty. I fitted the new coil in 10 minutes. Problem gone. Chainsaw as good as new ( and it's done a lot of work ). Great machines. Great people.

6 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Hi Nick,
We are pleased to hear that you were impressed with the service you received when you contacted us. If we can help in the future, do not hesitate to contact us.

Avaliado com 5 de um total de 5 estrelas

Superb buying experience

Superb buying experience. Ordered the Mitox MT28 strimmer just before midday. Arrived in perfect condition the next day. Everything in the box required and excellent instruction manual.

4 de maio de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Morning, Firstly, thank you very much for taking the time to leave a review following your recent purchase. We are pleased to hear that you were happy with both the product and the service you experienced. If we can be of any assistance in the future, please let us know.

Avaliado com 5 de um total de 5 estrelas

26L Strimmer

Arrived on time and easy to assemble. I had some trouble with the carburettor, which required adjusting, after a quick phone call, the special adjusting tool was immediately posted to me, on receipt a minor adjustment was all that was required for the machine to operate as designed. very impressed with the service.

22 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great buying experience.

What a great buying experience.
phones staffed and website functions correctly.
Fast delivery (despite ongoing epidemic restrictions and delivery challenges) great packaging and a quality product - will not risk it on cheap Amazon options anymore.

16 de abril de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not buy Mitox 4 in 1 multi tool

Bought a Mitox 26MT-SP 4 in 1 petrol multi tool approximately 10 months ago. Having used only the strimmer and hedge trimmer parts of the tool around half a dozen times and left the tool in the garden shed until recently, the petrol engine now starts briefly but immediately dies when the throttle is applied.
Having researched other online sites and reviews, this particular problem has been occurring with this model and engine since 2013. I find it concerning that this Mitox product, costing between £250 to £300, is not lasting a gardening season!
In addition, this issue has consistently occurred over a 7 year period without Mitox addressing the problem. The manufacturer needs to sort this issue ASAP and honour the warranty that comes with this inferior product rather than attempting to wash its hands of this persistent problem.

14 de abril de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Evening,
We are very sorry to hear that you have experienced the issue with your 26MT-SP multi-tool. We would like to obtain some further details regarding this so we can do our best to help resolve this. Please could send an email to info@mitox.co.uk with your contact details and we will contact you directly.

Avaliado com 4 de um total de 5 estrelas

Product arrived quickly

Product arrived quickly, but was damaged on receipt. Unable to contact by phone or mail (understandable in c-19 circumstances). Hope to hear from them soon to rectify.

13 de abril de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Product Great - Company Profiteering

The product itself is exactly what it says. I ordered 2 x 1 Litre and even got a spray dispenser in the box.

But the reason for the low rating is because the company is profiteering under the guise of ensuring fair shares for all. Specifically, a pack of 6 x 1 Litre is a perfectly reasonable price - and is still post free. However the website won't allow you to order that and so you have to pay almost the same amount for just 2 Litres. What a shame!

27 de março de 2020
Avaliação não solicitada
logotipo da Mitox

Resposta da Mitox

Good Afternoon,
Many thanks for taking the time to leave a review. So that we can look into this issue regarding the quantities, please could you send an email to info@mitox.co.uk containing your name and order number.
Regards,
Mitox UK

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