Monster Reservations Group Avaliações 

Cali was the representative I spoke to she was very helpful and answered all my questions. I understood her and she spoke clearly!!

My travel professional was beyond exceptional. She made the process quick and easy. She answered all the questions I had and provided excellent feedback. Would definitely use this service again if everyone is as helpful as her.

Zack was phenomenal. He completely solved my problems with the unethical, lying sacks of dog doo he works for.

Choosing a vacation destination out of so many choices was overwhelming for me, but Dwayne Lahnert did a great job of answering all my questions to make sure I got exactly what I was looking for! It's nice to find a representative with the patience to do so!

Dwayne, was outstanding. He was patient with my questions, researching each are of my concern fully explaining all the items about the accommodations that was presented. He was willing to look at alternate dates when my original request didn't work. He was meticulous in how he ensured everything was to my satisfaction and correct. Dwayne didn't try to push or hurry me in decisions. He is the best Customer Service Representative I have ever dealt with and who the "Company" should recognize as the Superb Employee!!!
"William Wally Wallace".

I bought a vacation package with Monster/Wyndham in December. I was called by Monster in May with an offer to schedule one of my trips at a "Sandals" resort in Punta Cana Dominican Resort. I was told it was all inclusive, included all food and non motorized activities (examples were given such as swimming with dolphins). I was told I could bring up to 3 guests (no mention that the guests had to be no more than 2 adults with 2 children). I was hospitalized at the time so unable to do a good search of the supposed resort. When I did do my research I saw that there was no Sandals in Punta Cana, but thought perhaps one was being built in time for my November trip. Imagine my surprise when I learned that my trip was actually for a family of 4, not 4 adults, and for a poorly rated resort I have never heard of which does not seem to have any of the described activities. I paid a sizable amount for "taxes and fees" for a trip I dont want.

Hi - Kristen Hargat was very helpful in helping us with our vacation. Extremely courteous and knowledgeable.

Dwayne Lahnert was easy to work with. He was very patient and explained my options on my package. Would like to work with him again

A great big than you to Chante Villanueva. Her customer skills are second to none. Many thanks for her obsession with Total Customer Satisfaction.

Pleasant and effective booking with Rhiannon and summer

Hi! I spoke to Chelse a new employee with your company!! She was very helpful and kind.

had a complication in my reservation, ashleyw at monsterrg went an extra step to see that the complication attempt to be resolved.

She was great

Diana Stamer, I thank you for being extremely kind, assuring ,patient and helping me figure out what was going on with my reservation and answering all the questions.

Called to cancel monthly membership before I get charged and it was done quickly.

Brittany was super friendly and helpful as an agent 5 out of 5!

The customer service was great from both agents I worked with. I am very excited to start using this service.

Customer service is horrible...tell u wrong things and then u call back and they say thats not what i said lol...definitely going on the vacation but not purchasing at all because of them

Latonya was extremely helpful answering our questions. She made us feel good when she professionally and kindly addressed our concerns.