New Wave Financial Services  Avaliações 

1.227
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It has been incredible working with New Wave. Daniel and Chloe guided us through the whole experience with so much care, encouragement, speed and compassion. We never felt like we were waiting for a r... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service from the team at New Wave, particularly Dylan and Rachel. They were both quick to respond to emails and always readily available whenever we needed them. As I’d only been self-emp... Ver mais

Avaliado com 5 de um total de 5 estrelas

If you are looking for a company to help you with a mortgage application or remortgage then New Wave Finance is the one to use. As a newly self employed person I didn't think it would be possibl... Ver mais

Avaliado com 5 de um total de 5 estrelas

New wave were instrumental in completing my house purchase, I cannot thank them enough for the expertise and help getting the property purchased in such a short time. All the staff there are really... Ver mais

Detalhes da empresa

  1. Corretor hipotecário

Escrito pela empresa

We are the Mortgage Specialists. We provide our clients access to the whole mortgage market and to exclusive products not available on the High Street. Our friendly advisers have a wealth of experience in securing the best mortgages in the market and are motivated to help you from start to finish. Start your mortgage journey with us today!

We Are The Mortgage Specialists

Escrito pela empresa

When you Need a Professional in your Corner
We are focused on helping Self Employed & those with Impaired Credit get mortgages when they were often declined with their banks and other brokers. Our existing team of mortgage experts continues to grow and we have a wealth of experienced friendly advisers helping both employed and self employed people throughout the UK remortgage their home. They review your existing mortgage with the rest of the market often savings you thousands of pounds in the process. If you are looking for a mortgage and would prefer someone else does all the hard work for you whilst saving you money then look no further. We are here to help. Speak to our Mortgage Team Today.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.227)

198 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great company Debbie Rachel thank you…

Great company Debbie Rachel thank you for all of you assistance.

Jazz cheema

9 de junho de 2026
Avaliação não solicitada
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Resposta da New Wave Financial Services

Hi Jazz,

Thank you for your kind review! We're so pleased Debbie and Rachel were able to assist you. We truly appreciate your support and look forward to helping you again.

Best Wishes
Team New Wave

Avaliado com 5 de um total de 5 estrelas

Wow.....my partner and I are both self…

Wow.....my partner and I are both self employed, we were getting knocked back by local finance advisors or being given ridiculous figures for a mortgage that would not buy a shed......then we found Daniel and Rachel at New Wave, they made everything so easy, much less stress and got us the mortgage we needed and at a good rate too! 10/10 all round

5 de junho de 2026
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Martin,

Thank you so much for taking the time to leave such a wonderful review.

We're delighted to hear that Daniel and Rachel were able to make the mortgage process straightforward and stress-free for you both. We understand that being self-employed can sometimes make securing a mortgage more challenging, so it's fantastic to know we were able to help find the right solution and secure a mortgage that met your needs at a great rate.

We wish you all the very best.

New Wave Team

Avaliado com 5 de um total de 5 estrelas

New Wave Financial Services have been…

New Wave Financial Services have been brilliant getting me a mortgage. I'm self employed, and had struggled to get a mortgage in the past.
Molly was my main contact there, and she was incredibly helpful, and friendly in the process. I would definitely recommend them to anyone else in my situation.

27 de maio de 2026
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Mark,

Thank you so much for your wonderful review. We're delighted to hear that we were able to help you secure your mortgage, especially after the challenges you've faced as a self-employed applicant.

Molly will be thrilled to hear your kind words. Providing friendly, supportive, and expert guidance throughout the process is exactly what we strive for, and we're pleased that she made such a positive difference to your experience.

Thank you for placing your trust in New Wave Financial Services. We truly appreciate your recommendation and wish you all the very best in your new home.

Kind regards,
New Wave Team

Avaliado com 5 de um total de 5 estrelas

Second time I’ve dealt with Dan and…

Second time I’ve dealt with Dan and Rachel, both amazing from start to finish. Keep the process simple as it should be.

4 de junho de 2026
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Jackson,

Thank you so much for your continued support! We're delighted to hear that both Dan and Rachel provided another great experience for you. Keeping the process simple, straightforward, and stress-free is exactly what we aim for, so it's fantastic to know we delivered. We really appreciate your kind words and look forward to helping you again in the future.

Best Wishes
New Wave Team

Avaliado com 5 de um total de 5 estrelas

Mortgage offer

Dan and Rachel were really helpful during the whole mortgage process. They always responded quickly and answered any queries.
Would recommend!

6 de maio de 2026
Avaliação não solicitada
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Sarah,

Thank you for your kind review! We're delighted to hear that Dan and Rachel were able to support you throughout your mortgage journey. Providing prompt communication and clear answers is something we pride ourselves on, so it's wonderful to know this made a positive difference to your experience.

We really appreciate your recommendation and wish you all the best in your new home!

Kind regards
New Wave Team

Avaliado com 5 de um total de 5 estrelas

New Wave have been fab in helping my…

New Wave have been fab in helping my husband and I secure our mortgage - we’re both self employed and had some complications using our previous broker so reached out to New Wave. George/Rachel have been really helpful in moving the process along speedily and keeping us informed. Really recommend their services.

18 de maio de 2026
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Abi,

Thank you for your lovely review! We're so pleased George and Rachel could help you and your husband secure your mortgage and make the process as smooth as possible.

We really appreciate your recommendation and wish you both all the best in your new home!

Best Wishes
New Wave Team

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding!

Absolutely outstanding!
Dan and Kim went above and beyond to help us secure a mortgage when it seemed the odds were stacked highly against us.
I cannot recommend enough! Thank you both once again, truly wonderful.

26 de maio de 2026
Avaliação não solicitada
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Danielle,

Thank you for your wonderful review! We're delighted that Dan and Kim were able to help you secure your mortgage and support you through a challenging situation.

Your kind words and recommendation mean a great deal to us. Wishing you all the very best for the future!

Best Wishes
New Wave Team

Avaliado com 5 de um total de 5 estrelas

Great service, would recommend

Rachel and Kirsty were supporting us through the entire process brilliantly.
We felt that we could always contact them if we needed to.They were very approachable and made stressful process run this bit smoother.
Thank you so much for all your help and support.
With best wishes Edyta and Arek

22 de maio de 2026
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Resposta da New Wave Financial Services

Hi there,

Thank you, Edyta and Arek, for your lovely review. We're delighted to hear that Rachel and Kirsty were able to support you throughout the process and help make what can be a stressful experience a little smoother.

Your kind words mean a lot and we wish you both all the very best for the future!

Team New Wave

Avaliado com 5 de um total de 5 estrelas

Dylan and Kye provided a swift and…

Dylan and Kye provided a swift and efficient service, excellent service by a fine, professional pair of gentlemen 5*

21 de maio de 2026
Avaliação não solicitada
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Jat,

Thank you for your fantastic review! We're delighted to hear that Dylan and Kye provided such a swift and efficient service. Your kind words and 5-star rating are greatly appreciated, and we'll be sure to pass your feedback on to them.

Wishing you all the best for the future!

Team New Wave

Avaliado com 5 de um total de 5 estrelas

Would like to say thanks to the team at…

Would like to say thanks to the team at new wave for all there hard work.
With a special thanks to Dylan, kye, and Kim for all their support and making finding our mortgage less stressful.

18 de maio de 2026
Avaliação não solicitada
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Mark,

Thank you so much for your kind words and for taking the time to leave us a review. We're delighted to hear that Dylan, Kye, and Kim were able to support you throughout your mortgage journey and help make the process less stressful.

Your feedback means a great deal to the whole team at New Wave, and we’ll be sure to pass on your special thanks. We wish you all the best in your new home and are here if you ever need any assistance in the future.

Kind regards,
The New Wave Team

Avaliado com 3 de um total de 5 estrelas

My Experience with New Wave: Result in the end, but costly and I needed to be pushing to move things forward

The Good: Secured the mortgage: They successfully found a lender for our complex limited company application.
The Bad:
- Terrible recommendations: They introduced us to Ackroyd solicitors, who provided an awful service. I imagine they took a cut for the recommendation.
High maintenance: I had to continually push to keep the application moving forward as certain things had got stuck in a holding pattern. eg I had to contact the lender, Newcastle Intermediaries, myself to fix a critical error because they had the wrong email address for my accountant and contact the lender directly for critical emails for the sale.
Quite expensive: Although certain people in the company were responsive, I felt the broker fee was quite expensive and that they were constantly trying to upsell us services.
Verdict: While they ultimately achieved the main goal, the high cost, administrative stress, and very poor third-party recommendations made for a frustrating experience.

21 de abril de 2026
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Laura,

Thank you for your feedback. We're pleased we were able to secure a mortgage for your complex limited company application, but we're sorry to hear about the frustrations you experienced during the process.

We understand your concerns regarding communication, administration, and the service you received from the solicitors. We will pass your feedback and frustrations on to the solicitors you used so they are aware of your experience.

Thank you for taking the time to share your experience, and we wish you all the best in your new property.


All the best
Team New Wave

Avaliado com 5 de um total de 5 estrelas

Thank you to Debbie and Rachel for…

Thank you to Debbie and Rachel for helping me through the process again, and answering my many questions!

6 de maio de 2026
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Isabella,

Thank you for your kind words! Debbie and Rachel are delighted to have helped you again and to answer all your questions. We really appreciate your continued trust and support.

Kind regards
Team New Wave

Avaliado com 5 de um total de 5 estrelas

had a great experience with New wave…

had a great experience with New wave financial.the mortgage process can be very stressful, but they made it simple and straightforward

11 de maio de 2026
Avaliação não solicitada
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Hong,

Thank you for your lovely review. We're so pleased to hear you had a great experience with New Wave Financial and that we were able to make the mortgage process simple and straightforward for you.

We appreciate your feedback and wish you all the best for the future!

Kind regards
New Wave Team

Avaliado com 5 de um total de 5 estrelas

Proactive

Proactive, positive, direct and very clear communication

8 de maio de 2026
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Alasdair,

Thank you for taking the time to leave such a positive review. We’re pleased to hear that you found our communication proactive, positive, direct, and clear.

Providing a professional and straightforward service is very important to us, and we truly appreciate your feedback and support.

Best wishes
New Wave Team

Avaliado com 5 de um total de 5 estrelas

Dylan and Rachel have been outstanding

Dylan and Rachel have been outstanding, keeping us updated, taking our calls, advising us, and fighting our corner. Thanks so much for making what is a difficult process for us self employed a painless rollercoaster and help us secure our new home! 🙏

7 de maio de 2026
Avaliação não solicitada
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Adam,

Thank you for your kind review.

We’re delighted to hear that Dylan and Rachel provided such strong support and kept you well informed throughout. It’s especially great to know they were able to make the process smoother for you and help secure your new home, particularly with the added complexities of being self-employed.

We really appreciate your feedback and will be sure to pass your comments on to them both.

Best Wishes
New Wave Team

Avaliado com 5 de um total de 5 estrelas

5 Star Service

5 Star Service !

Cannot fault New Wave. Kim and Debbie are absolutely fantastic.

They are efficient, professional and extremely helpful. I would highly recommend using them.

13 de abril de 2026
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Resposta da New Wave Financial Services

Hi Ellie,

Thank you for your lovely feedback.

We’re really pleased to hear you had such a positive experience with Kim and Debbie. It’s great to know you found them efficient, professional, and helpful throughout.

We really appreciate your recommendation and will make sure your kind words are shared with them both.

Kind regards
New Wave Team

Avaliado com 5 de um total de 5 estrelas

A great experience......

After my first enquiry, I received a call from George, who from the start was very clear, explained everything really well, listened and was patient.
Throughout the whole process, I was kept informed, had regular contact at every stage, by email and telephone but more importantly I had someone dealing with the application that I could call. The communication sets this company apart from any I've dealt with recently... George particularly was FANTASTIC. Thanks George... from initial enquiry to confirmed mortgage offer was a little over 2 weeks...
Could not be happier...!

11 de abril de 2026
Avaliação não solicitada
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Karen,

Thank you for your kind review.

We’re delighted to hear that George provided clear, patient support and kept you well informed throughout the process. It’s great that everything went smoothly and you achieved your mortgage offer so quickly.

We’ll make sure George sees your feedback—he’ll really appreciate it.

Best wishes
New Wave Team

Avaliado com 5 de um total de 5 estrelas

Thank you to Debbie and Kim!

Thank you to Debbie and Kim for their excellent support and service. This is the third time Ive used NewWave and with Debbie's support the last two. I always feel confident in Debbie's capable hands and she is always very responsive. Thank you to Kim, too always being available at the end of of the phone and emails.

1 de maio de 2026
Avaliação não solicitada
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Em,

Thank you so much for your kind words and continued support. We’re delighted to hear that Debbie has made you feel confident and well looked after throughout your experience with New Wave. She’ll be thrilled to know her responsiveness and support have been so appreciated.

We’ll also be sure to pass your lovely comments on to Kim — she’ll be pleased to hear her help and availability have made a difference too.

Thank you again for choosing New Wave for the third time. We truly value your trust and look forward to supporting you again in the future.

Kind regards
New Wave Team

Avaliado com 5 de um total de 5 estrelas

Debbie and Rachel were so helpful

Debbie and Rachel were so helpful and supportive throughout the process of getting my mortgage. They would always send me updates via email or call me to let me know what was going on.
Debbie always took the time to answer any questions I had and to explain everything to me on the phone.
They are both so welcoming, friendly and supportive.
I couldn’t recommend them more!
Thank you so much for all of your help.

30 de abril de 2026
Avaliação não solicitada
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Cameron,

Thank you so much for your lovely review and kind words.

It was an absolute pleasure for Debbie and Rachel to support you throughout your mortgage journey. We’re so pleased to hear that you felt well-informed and supported every step of the way, as providing clear communication and reassurance is something we truly value.

Your recommendation means a great deal to us, and we’ll be sure to pass your wonderful feedback on to both Debbie and Rachel — they will be delighted to hear it.

Thank you again for trusting us to help with your mortgage, and we wish you all the very best for the future.

Best Wishes
New Wave Team

Avaliado com 5 de um total de 5 estrelas

Dylan and Rachel went above and beyond…

Dylan and Rachel went above and beyond to help us,we are extremely Thankful to them

24 de abril de 2026
Avaliação não solicitada
logotipo da New Wave Financial Services

Resposta da New Wave Financial Services

Hi Leanne,

Thank you so much for your kind words! We’re thrilled to hear that Dylan and Rachel went above and beyond to help you. Your appreciation means a lot, and we’ll be sure to pass along your feedback to them. We’re truly grateful for your support!

Kind regards
New Wave Team

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