Morty Avaliações 

255
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We definitely recommend Morty! Diego helped us throughout the whole process. He patiently and professionally responded to emails/texts in a timely manner and addressed any concerns we had right awa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Morty’s rates were the lowest online so, I called and shared my expectations with Paige from Morty during my initial loan consultation. She answered all my questions and assured me the process would g... Ver mais

Avaliado com 5 de um total de 5 estrelas

Derek, Noah, Karen and their team at Morty.com deserve 10 stars!! They were so competent, caring and supportive throughout the whole process of procuring a home loan. They were able to find an incr... Ver mais

Detalhes da empresa

  1. Corretor hipotecário
  2. Credor fiduciário

Escrito pela empresa

Morty makes homebuying simple and transparent with an online platform of lenders that allows homebuyers to shop, compare, and lock personalized rates all in 15 minutes.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

255 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,7

Todas as avaliações

(255)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Advanced Technology and Unbeatable Rates

The rates provided by Morty are some of the best out there. I researched about 15 companies and was very impressed with what Morty came back with. This was the only company that allowed me to check back daily on loan rates without needing to talk to anyone; once I figured out what I wanted, I was able to lock in a rate at the time I wanted. They were able to close my loan quickly and responded when I needed them to. I am very happy I went with Morty!

2 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We would highly recommend Morty for you…

We would highly recommend Morty for you mortgage needs. They helped to get us a great rate and they have excellent customer service! Our reps, Derek and Jack, were knowledgeable, kept us well informed, and guided us through the process. We had a wonderful experience working with them!

13 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing rates and even better service

I’m not sure where to begin but I guess for starters Morty’s was just awesome. Their online portal was super easy to use and the personal communication between the loan officer (Derek) and the closing officer (Keegan) was great. As a first time home buyer I had so many questions and the guys were super helpful in walking me through all the steps. I originally did my pre-approval through Rocket Mortgage and after my offer was accepted I did some shopping for better rates. Morty’s rate was an entire percentage point less than Rocket with all things equal (3.35 with Rocket and 2.35 with Morty’s). The real kicker is when I received my final approval and disclosures the selected lender (since Morty’s is a broker) was Rocket!
Aside from the awesome rate they got me they also helped out with a fee I would have had to pay since I missed my closing date and rate lock due to issues on the seller’s side. The seller was unwilling to pay for the fee but Morty’s cut me a check to make up for the fee from the lender. All in all I closed on my home and the guys at Morty’s were really helpful in making that happen. Thanks Derek and Keegan!

7 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great

I used Morty for our home purchase in 2019 and loved the experience, so I went back and just refinanced. Electronic process is easy, rates are the lowest I could find both times, and Rob is a pleasure to work with. Would definitely recommend Morty!

4 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrible experience!

Horrible experience! They caused delays in closing due to which we ended up paying significant fines to the seller. Could not get their reps on the phone and had to mail/ping everyday to ask about their progress. Would never work with them again.

2 de fevereiro de 2021
Avaliação não solicitada
logotipo da Morty

Resposta da Morty

Sid, we’re so sorry you had a poor experience working with Morty. Our team of Mortgage Experts are available via phone, text and email to provide support to customers throughout the process, from pre-approval to closing. If you’d like to tell us more about what went wrong, please reach out. Your feedback helps us inform policy changes to serve future customers better. Regardless, thank you for the opportunity for your business, and we hope you enjoy your new home.

Avaliado com 5 de um total de 5 estrelas

Great refinance experience

I had a great experience with Morty for my first home purchase in August 2019 as we were able to close in the promised 21 days. So I contacted Morty again for refinance. The refinance process was started on 18th Nov 2020 and closed on 26th Jan 2021.Derek and Keegan promptly and patiently responded to all of my emails throughout the refinancing journey. I will heartily recommend Morty for your current and future mortgage needs.

1 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Morty not only has a simple and easy to…

Morty not only has a simple and easy to user interface, but it also has a great team behind the system to assist you through the mortgage process. We have done two mortgage applications through Morty and in both cases Robert was very patient and walked us through the different options. He also kept us posted, and took us through the process explaining what each step meant. We've appreciated his insights and guidance and would definitely work with him again

21 de janeiro de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great online tools

The online tools for choosing the best mortgage rate vs. points was very helpful! Overall, the process was very fast and successful. There was some last minute stress to get all the required documentation satisfied, but I chalk that up to be such a fast closing.

18 de janeiro de 2021
Avaliado com 5 de um total de 5 estrelas

My husband and I had an excellent…

My husband and I had an excellent experience with Morty, specifically Ian Mead and Jack. All of our loan application and the following process was completed online. It was extremely easy. Ian and Jack were quick to respond to any questions we had. They communicated both by phone and through emails. The turn around for their responses were often within the hour but no more than a day. Ian also communicated well with our realtor. We both highly recommend using Morty.

18 de janeiro de 2021
Avaliado com 3 de um total de 5 estrelas

Great rate & strong start - stumbled at the end

Great rate and start to the process. Easy to submit documents, but some had to be submitted multiple times. Closing paperwork was wrong, despite me reminding of all prepaids. This led to me overpaying by over $3k, which was promptly returned to me by the closing company. Started off as my best mortgage experience, but stumbled at the end causing unnecessary stress and anxiety. All that said, I would still try Morty again, hoping that it finishes as strong as it began.

13 de janeiro de 2021
logotipo da Morty

Resposta da Morty

Hey Robert,

We're so glad you enjoyed working with us and we regret that sentiment wasn't consistent through closing. We certainly appreciate your willingness to give us another opportunity for your business and will be sure to deliver the 5-star experience you expected and deserved initially.

Our team has doubled and our product has improved significantly since we first worked together and we look forward to demonstrating those advancements when we work together next!

Best,
Rob

Avaliado com 5 de um total de 5 estrelas

Great customer service, Great Rates.

I am currently on the process of buying my first home, closing tomorrow! The team at Morty were the best from the beginning, quick to respond even during the holidays. I got the best rate amongst everywhere I shopped and would recommend them hands down to anyone. They made the process stress-free and very easy for first time buyers. Thanks a lot!

29 de dezembro de 2020
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

I requested for a quote for refinancing…

I requested for a quote for refinancing my house. I had to wait 4 days just to see the quotes- still haven't received them. I will not recommend morty.

23 de dezembro de 2020
Avaliação não solicitada
logotipo da Morty

Resposta da Morty

Hey Ramakrishna, we appreciate the opportunity to have won your initial mortgage business. However, our system is not currently set up to automatically generate refinancing options. We are currently focused on purchases at this time, and the nature of our digital product reflects that. Unfortunately, as a result, compiling refinancing options for return customers has a slightly longer turnaround time. We believed we had communicated this to you clearly, but it seems we missed the mark. Thank you for keeping us in mind for your refinance and for your feedback. We’ve certainly taken it into consideration as we continue to expand our offering and prioritize where best to do so.

Avaliado com 5 de um total de 5 estrelas

I am currently in the process of…

I am currently in the process of purchasing a home and the folks at Morty have been very attentive and helpful making this as pleasant an experience as purchasing a home can be. I would definitely recommend to anyone in the market for a mortgage.

14 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thank you!

Morty made buying our first house super easy! I had no idea what to expect but Nick helped me every step of the way. So helpful and responsive. Thanks so much!!

5 de dezembro de 2020

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