Morty Avaliações 

255
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We definitely recommend Morty! Diego helped us throughout the whole process. He patiently and professionally responded to emails/texts in a timely manner and addressed any concerns we had right awa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Morty’s rates were the lowest online so, I called and shared my expectations with Paige from Morty during my initial loan consultation. She answered all my questions and assured me the process would g... Ver mais

Avaliado com 5 de um total de 5 estrelas

Derek, Noah, Karen and their team at Morty.com deserve 10 stars!! They were so competent, caring and supportive throughout the whole process of procuring a home loan. They were able to find an incr... Ver mais

Detalhes da empresa

  1. Corretor hipotecário
  2. Credor fiduciário

Escrito pela empresa

Morty makes homebuying simple and transparent with an online platform of lenders that allows homebuyers to shop, compare, and lock personalized rates all in 15 minutes.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

255 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,7

Todas as avaliações

(255)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Closing on Our First Home

My wife and I do not have any past experience with a buying home, but Morty made it sooooo easy. Not only did we get an amazing rate, but the online portal of submitting documents was super convenient and easy to use. I would recommend using Morty to anyone.

2 de novembro de 2021
Avaliado com 5 de um total de 5 estrelas

Not only did we get a great rate for…

Not only did we get a great rate for our mortgage. Jack Edelman and Philip Estevez went above and beyond in getting everything done on time. They were always available to answer any questions and concerns we had. Customer service was excellent.

1 de novembro de 2021
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Morty matched the best interest rates…

Morty matched the best interest rates and had by far the lowest closing costs. The website had a great UI and made it easy to upload documents and check status. Where Morty falls down is communication. It was hard to, or took a while to, get a hold of the people on my closing team and they let a request for title documents sit for 20 days before I started harassing them for closing documents. We did close on time though so they upheld their end of the bargain in the end

27 de outubro de 2021
logotipo da Morty

Resposta da Morty

Hi Andrew,

Thank you for using Morty and congratulations on your new home!

At Morty, we strive to offer the most efficient mortgage experience possible and have designed a fully digital product that reduces the amount of time buyers spend bogged down by incessant phone calls or emails. Of course, getting a mortgage and buying a home is unpredictable, so our team of mortgage experts are readily available throughout the process to provide support and make sure you have everything you need to close on time. We could have done a better job of following up with your title company to obtain the necessary documents in advance of closing and we’re sorry our communication didn’t meet your expectations.

We appreciate your feedback as we use it to inform our priorities going forward.

Best,
Rob

Avaliado com 5 de um total de 5 estrelas

Noah was awesome and quick to respond

Noah was awesome and quick to respond. Pretty smooth process overall

27 de outubro de 2021
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Resposta da Morty

Thank you for your review! We’re happy to hear you had a great experience with our platform and our team. Congratulations on your new home and thanks for choosing Morty!

Best,
Rob

Avaliado com 5 de um total de 5 estrelas

Great rate, great service.

Angela, Tim, and the Morty team were great. We closed (on new construction on acreage) in about 32 days. They were available by phone or email or if they weren’t, they generally responded quickly to text messages, voicemails, or emails. They provided a very low rate and had very low closing costs. I would definitely plan to use Morty again.

25 de outubro de 2021
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Resposta da Morty

Thanks for the awesome review, Andy! We’re working hard to transform the mortgage experience and we’re happy we were able to make it easier for you. Thank you for choosing Morty and we look forward to working with you the next time you're looking for a new home!

Best,
Rob

Avaliado com 4 de um total de 5 estrelas

Low rate and comparably low…

Low rate and comparably low convenience. Long wait to contact a person, but everything turned out fine in the end and they were the cheapest I could find.

21 de outubro de 2021
logotipo da Morty

Resposta da Morty

Hi Jon,

Thank you for using Morty and congratulations on your new home.

At Morty, we strive to offer the most efficient mortgage experience possible and have designed a fully digital product that reduces the amount of time buyers spend bogged down by incessant phone calls or emails. We’re regret any difficulty in contacting our team and that our communication during this process didn’t meet your expectations.

We appreciate your feedback and are constantly improving our communication processes to provide a level of communication that serves a wide range of users.

Best,
Rob

Avaliado com 5 de um total de 5 estrelas

Jack kept this thing on the rails

Jack kept this thing on the rails, can't say enough good things about him as a closer. I can say confidently that I wouldn't being closing without his ability to keep the lender (and me) vested in the process. Great work, and thank you!

20 de outubro de 2021
Avaliação não solicitada
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Resposta da Morty

Justin, thank you for your review! We’re happy to hear you had a great experience with our team. Congratulations on your new home and thanks for choosing Morty!

Best,
Rob

Avaliado com 5 de um total de 5 estrelas

I never would have been able to…

I never would have been able to navigate purchasing my home without Morty.
The enter team was super responsive and very helpful. I had previously tried to work directly with the lender, but found that there were unresponsive and not forthcoming. When I went through Morty, I ended up with the same lender, but the Morty team always answered my questions and gave me every bit of information I asked for - including questions about rates and costs. I would absolutely work with the Morty team again.

19 de outubro de 2021
Avaliação não solicitada
logotipo da Morty

Resposta da Morty

Thanks for the awesome review, Bree! We’re working hard to transform the mortgage experience and we’re happy we were able to make it easier for you. Thank you for choosing Morty and we look forward to working with you the next time you're looking for a new home!

Best,
Rob

Avaliado com 4 de um total de 5 estrelas

Met my needs well, but may not be for everyone

Morty easily had the best rate of 7 or 8 lenders I investigated. Mostly it went pretty well. However, Morty extensively utilizes electronic communications, which at times left me a bit uncertain about what was happening. For example, twice there were documents that were incorrect that I was asked to sign. When I contacted them, they said they would fix the documents. Instead, they created an addendum and asked me to sign both the incorrect document and the addendum. I found it a bit disconcerting that I had to sign an incorrect document, especially when I had already signed the addendum and no longer could view it to see how it was worded. Both myself and the title company were a bit surprised by how they communicated almost exclusively by email, and phone numbers to the specific persons I needed to talk to were not always available. Morty has several people that play different roles in the loan process, so that who you are working with shifts over time. All-in-all, they took care of business and offered pretty good service, but the process left me a little unsettled at times. They met my needs, but if I didn't have a back up plan or had not been through numerous loan processes in the past, I think I would have been more concerned.

18 de outubro de 2021
Avaliado com 4 de um total de 5 estrelas

My experience with Morty is positive

My experience with Morty is positive. The online process is generally efficient.
Response to questions is usually prompt.

17 de outubro de 2021
logotipo da Morty

Resposta da Morty

Thank you so much for your kind words, and congratulations on your new home! We appreciate you taking the time to share more about your experience. It was a pleasure working with you and thank you again for choosing Morty!

Best,
Rob

Avaliado com 5 de um total de 5 estrelas

Smooth Process and Quick Responses

Morty (particularly Angela and Noah) was incredibly helpful throughout the entire process. I found Morty through LendingTree and from getting quotes to final approval, each step of the way went smoothly. As first time home purchasers, we found their quick responses to our emails, texts, and phone calls very helpful to our peace of mind.

14 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Well organized process

Well organized process! Closing within 30 days. Would recommend Morty. I got the lowest rate and the process was as smooth as possible.

13 de outubro de 2021
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Terrible communication

Great rate but communication through the whole process was awful and closing ended up being delayed because of it.

12 de outubro de 2021
Avaliação não solicitada
logotipo da Morty

Resposta da Morty

Hi Claire,

Thank you for considering Morty for your mortgage needs.

We strive to offer the most efficient mortgage experience possible and have designed a fully digital product that reduces the amount of time buyers spend bogged down by incessant phone calls or emails. Of course, buying a home is a complex process and our team of mortgage experts are readily available to assist. Sometimes, the complexities of this process mean there are delays beyond our control, and we work hard to make sure you have everything you need to close on time.

We appreciate your feedback and are constantly improving our processes to provide a level of communication that serves a wide range of users.

Best,
Rob

Avaliado com 5 de um total de 5 estrelas

A Great Service!

We have been highly satisfied working with Morty and are impressed by their efficiency. Whether it was about getting the lowest cost mortgage option or trying to make sure the closing happens on time, the team at Morty was always on top of the issue to make sure that the customer is taken care of the best way possible. Once the closing was done and we received the keys, we could not be more thankful that we worked with Morty. We highly recommend Morty to any new homebuyers.

11 de outubro de 2021
Avaliação não solicitada
logotipo da Morty

Resposta da Morty

Thanks for the awesome review, Ramesh! We’re working hard to transform the mortgage experience and we’re happy we were able to make it easier for you. Thank you for choosing Morty and we look forward to working with you the next time you're looking for a new home!

Best,
Rob

Avaliado com 5 de um total de 5 estrelas

Great rate and Great Service!

I worked with Paige and Jack and had an excellent experience securing a mortgage on a 2nd home. The rate was great (almost unbelievable) and I was very pleased to be connected to a reputable national lender through Morty. Paige contacted me within an hour of my initial application and the process of uploading documents was very easy. I did notice some of the other reviewers noted communication issues; however, I found that communicating through email worked very well. When my attorney’s office had questions for the lender, Jack got involved and solved the issues quickly. When our seller caused a delay in closing, Morty went above and beyond and obtained a rate lock extension for us. When our area had a delay with appraisals, the Morty team was able to cut through the delay and get our appraisal scheduled in a timely fashion. Morty will definitely be my “go to” mortgage broker for this type of transaction in the future and I have no hesitation in recommending them to friends and family!

9 de outubro de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I liked the Morty tracker

I liked the Morty tracker, the advisers could give a little more instruction to those of us who may not be familiar with uploading documents or exactly which statements and how to get them off your banks online format.

1 de outubro de 2021
Avaliado com 5 de um total de 5 estrelas

Pleased with my experience with Morty

Smooth and easy process from start to finish. Morty team was very responsive throughout the process. Their online interface was easy to use for uploading documents, tracking status, etc. Their rate was the best compared to several other lenders.

30 de setembro de 2021

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