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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I really must agree with most reviewers that the system was so easy to connect to and use. Like they say, plug in and switch on. And away you go. We’re all so dependent on WiFi connection for everyth... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had to move due to short notice and hence not able to transfer the broadband on time to start at the new place. I rented Moving Internet for temporary wifi. Process is simple, the device was deliv... Ver mais

Avaliado com 4 de um total de 5 estrelas

Fab service- promptly posted, excellent communication from the company. It’s only lost a star because the connection wasn’t great- that said I wouldn’t say it’s a fault of the company - more of the mo... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was moving moving home and needed to be online due to work and couldn't wait for the usual service providers to set it up. Searched for a temporary solution and Moving internet provided exactly what... Ver mais

Detalhes da empresa

  1. Provedor de internet

Escrito pela empresa

Provides temporary internet access router to access the internet while waiting for your broadband installation, for your holiday home or small business. No installation required, just plug to power source and connect to the router through wifi to start accessing the internet.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

654 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service! Used temporarily when I moved house, device arrived on time, so easy to set up and use and signal was really good! Easy returns process, would 100% recommend and would use again if needed :)

11 de julho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Easy to use when between contracts.

Easy to use when between contracts.
The only downside is it uses mobile network.
The Henley regatta was on in my town, so the mobile network was overloaded at times during the day. This affected the service. Apart from that, very easy to use.

22 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Will definitely use for every move!

Really quick to arrange and the WiFi kept me working from home for two weeks while our permanent Internet was being sorted. As is often the case, the Internet company messed around and delayed our activation date a few times, so being able to extend the hire period with a quick email to MovingInternet was really really helpful during a stressful time. The deposit came back really quickly as well. No notes!

28 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Time I will never get back

The internet service was so bad that it couldn’t register on a speed test
kept trying for a couple of weeks but no good
I wasted hours trying to contact the non existent customer service
I frustrated called another company located in the same building to see if they new if MI were still in business
Eventually gave up and returned the equipment
Top tip if you are going to try MI pay for the minimum and see if it works for you
I paid for two months thinking NOTTING HILL would be ok
try calling customer support before you commit would be my advice
moving internet are probably not made aware of any issues because there are no staff to answer the phone

5 de julho de 2024
logotipo da Moving internet

Resposta da Moving internet

Hello Simon,
Thank you for providing us with your feedback. We sincerely
apologise for any inconvenience experienced.

I have searched through our customer service support inbox as part of the investigation, and I can see our customer service team had not been contacted for support regarding speed challenges during the hire. However, we take such matters seriously, and we appreciate your input.

In situations where there is a local/regional telecom mast
issue affecting the local area where a device is being used, our standard
procedure involves cross-checking coverage from other data providers we work with. If an alternative network is available and is not experiencing technical issues, we quickly arrange for a replacement device.

Unfortunately, we were not made aware, so we were unable
to investigate the issue during your hiring period. Sorry for any inconvenience experienced.


Kind Regards
Moving Internet

Avaliado com 5 de um total de 5 estrelas

Overall really happy, great service .

As a temporary solution the process was easy, internet was pretty good with regards to download speed, extending the service simple with delivery and return really straight forward at no additional cost.
Some may grumble at the cost which isn’t cheap compared to normal internet cost, but as a temporary solution this was spot on.
Thanks Guys.

11 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

No idea why all wifi isn't as easy as this was

This device was great! Really quick and easy to use - you just plug it in and it works straight away. No idea why all wifi boxes aren't set up like this!

The signal was strong enough to wfh and it's easily transportable from room to room if needed.

1 de julho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Generally excellent

Generally excellent. Even better if the supplied router had useable network socket. Its wi-fi performance was good as was the administrative side of the rental. Definitely recommended.

19 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The service was great

The service was great, arrived on time, easy to use,
Gave us WiFi after moving house until our service was reconnected. Returned easily and deposit refunded quickly.

22 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service 10/10

Excellent service 10/10 got emails with updates on delivery. Will definitely use again if ever needed. Highly recommend.

18 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Moving Internet solved a critical need…

Moving Internet plugged a critical need that will be familiar to anyone navigating the gap between moving into a property and wired broadband installation. The router arrived earlier than anticipated and started working straight away with a very simple setup. Speeds are of course contingent on local cell signal strength, but we found that it was generally adequate for moderate home working usage (including video calls) and streaming.

Device return was easy too - just find a padded envelope, stick the return label on, and put it in a parcel postbox (the plug on the power lead is a bit too big for a standard letterbox).

Overall, a very useful service that solved a pressing problem.

14 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very simple service

Very simple service. Easy to setup & connect to and download speeds were fantastic. Had 3 kids gaming & 2 tv’s streaming Netflix all simultaneously with no issues.

Would highly recommend.

21 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service to get you online…

Excellent service to get you online temporarily. The router arrived on time, worked when plugged in without complications. If you're moving house and need to get online before being connected to your supplier, I would definitely recommend Moving Internet.

8 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and simple.

Router arrived fast and was easy to set up, worked a lot better than i thought. Was great to tie us over until our internet installation date. Would definitely use again and would 100% recommend.

26 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, prompt and efficient. Needed internet in an emergency as my service provider was failing to provide a service. So Moving Internet really got me out of a hole, would definitely use again if needed.

21 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

A great way to stay connected!

A great way to stay connected when moving.
Moving Internet provided an excellent service which was simple to arrange, simple to use and simple to return. I would recommend this to bridge any temporary loss of Internet. I used this when moving home and had a gap between my move in date and my broadband installation date.

3 de junho de 2024
Avaliação não solicitada

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