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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

For the price of these shower heads, I expected more. I mean, yeah it’s cool to filter out the water - ours was brown within the first week which is distressing, but I haven’t noticed any difference i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to cl... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even usi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service (Angela) who replies to emails promptly and follows through with requests immediately. Shower head has definitely improved water pressure - I hope it holds up though as parts ar... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para reforma residencial

Escrito pela empresa

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

352 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(352)

205 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

The shower head has good pressure

The shower head has good pressure , but the plastic part that holds the filter is very cheap and crack and sprays water all over the place . Both shower heads do the same thing out of the box. And the other one the button to stop flow leaks constantly. Very cheap product, I do not recommend. Hopefully I can stop this auto filter replacement that they added on. Very disappointed

21 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Randy,

Thank you for your feedback. We're glad to hear that you were satisfied with the water pressure, but we're very sorry to learn about the issues you experienced with the filter housing and flow control button.

This is certainly not the experience we want for our customers. We'd appreciate the opportunity to make things right. Please reach out to our support team at support@muravai.co with photos or a short video of the issues, and we'll be happy to review replacement options with you.

Regarding the filter subscription, it can be canceled at any time, and our team is always available to assist if needed.

Avaliado com 5 de um total de 5 estrelas

Easy order

Easy order
Great price

1 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Andy,

Thank you for your review! We're delighted to hear that you found the ordering process easy and enjoyed the great pricing. We truly appreciate your support and hope you continue to enjoy your purchase.

Thanks for choosing Muravai! 😊

Avaliado com 5 de um total de 5 estrelas

I’ve enjoyed my spa like experience at…

I’ve enjoyed my spa like experience at home. This shower head is nothing short of amazing. I’ve told so many about this shower head and how it’s transformed my bathing experience. I’m so excited I decided to purchase them. The quality is amazing 🤩

14 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Sharita,

Thank you so much for your wonderful review! We're thrilled to hear that our shower head has transformed your bathing experience and brought a spa-like feel to your home.

It means a lot to us that you've recommended it to others and are enjoying the quality of the product. Thank you for your support and for being a valued customer!

Avaliado com 1 de um total de 5 estrelas

SCAM! DO NOT BUY!

SCAM!! do not buy. They sign you up for a subscription that's painful to get out of. It's all a lie.

16 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Danny,

We're sorry to hear about your experience.

Our filter subscription is optional and can be managed or canceled at any time. We're always happy to assist customers directly with cancellations or account adjustments.

Please reach out to us at support@muravai.co, and we'd be glad to review your account and help resolve any outstanding issues.

Avaliado com 5 de um total de 5 estrelas

Happy with the product however delivery…

Happy with the product however delivery took quite long but overall good quality

15 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Imm,

Thank you for your feedback! We're glad to hear you're happy with the product and its quality.

We apologize that the delivery took longer than expected, and we appreciate your patience. Thank you for choosing us!

Avaliado com 5 de um total de 5 estrelas

considering I bought this with no…

considering I bought this with no recommendations or reviews, I am pleasantly surprised. it works as expected. the filter is easy to change. and the website is decently easy to navigate and push back subscription for new filters

22 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Nadine,

Thank you for your feedback! We really appreciate it!

We’re glad to hear you’re pleasantly surprised with the product and found the filter easy to change and the website simple to use, including managing your subscription.

Avaliado com 5 de um total de 5 estrelas

Feels fabulous

Makes your skin n hair feel so clean! Love it!

2 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Chela,

Really glad your skin and hair are feeling so clean! That's exactly what we love to hear, enjoy every shower!

Avaliado com 1 de um total de 5 estrelas

Hidden charges in their purchase…

Hidden charges in their purchase process with no obvious way to remove them. I went to purchase this showerhead and saw in the small print that they would charge 35.99 a month for "something." I had to redo the cart though, and when i went back in to purchase it, i didn't see this anymore. I was very closely monitoring for this because I know these shady Ffacebook companies love to hide hidden fees and subs in their "deals." Sure enough, one month later, 36$ charge. NEVER should this be automatic, it should be illegal. If you want to offer a subscription, offer it, but make the user select it, not have it selected for them. Nobody should do business with a company like this.

10 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your feedback. We're sorry to hear about your experience.

Our subscription details are disclosed during checkout, and reminder emails are sent before each renewal with options to manage or cancel at any time. We understand your concerns and appreciate you sharing them.

If there's anything we can do to help, please contact us at support@muravai.co.

Avaliado com 1 de um total de 5 estrelas

I can buy this exact same junk on temu…

I can buy this exact same junk on temu for $5

4 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Chris,

Totally understand the comparison — there are a lot of similar-looking showerheads out there. The $5 Temu versions are unfortunately knockoffs of our design, and the filtration inside is lower quality, so they won't filter your water as effectively. We also back every order with a 40-day money-back guarantee and a support team that's there if anything goes wrong. If there's anything about your order we can help with, reach us anytime at support@muravai.co.

Avaliado com 4 de um total de 5 estrelas

Nice Improvement

Overall, a great shower head and a significant improvement over the original shower head. The flow isn't quite as strong as advertised, but that is more likely due to the water pressure coming through the pipes. One issue I had was that due to how high my water supply pipe is in the shower, I had to buy an extension to drop it lower because the Muravai is long and sits high in the cradle.

7 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your feedback! We're glad to hear you're enjoying the shower head and that it's a significant improvement over your previous one. We also appreciate your note regarding the installation height and extension requirement.

Feedback like yours helps us continue improving our products and customer experience. Thank you again for your support! 😊

Avaliado com 3 de um total de 5 estrelas

The Hose from Hell

I enjoy the filter and settings however the hose is cheaply made less than 2 week use in master bath and water is squirting out of the side of the hose. Also it’s hard to contact customer service.

5 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your feedback.

We’re glad to hear you’re enjoying the filter and settings, but we’re very sorry to learn about the issue you experienced with the hose. This is not the experience we want for our customers.

We also apologize for any difficulty reaching our customer service team. Please feel free to contact us at support@muravai.co, and we’ll be happy to assist you as quickly as possible.

We appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Great water flow and easy to install

21 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your review! We're thrilled to hear you're enjoying the great water flow and found the installation easy. We appreciate your support and hope you continue to enjoy your Muravai shower head! 😊

Avaliado com 5 de um total de 5 estrelas

Is a great product

This is my second purchase buy for family to use

22 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your support! We're thrilled to hear that you're enjoying the product and that this is your second purchase to share with your family.

Your trust in our product means a lot to us, and we truly appreciate your continued support.

Enjoy, and thank you for choosing Muravai!

Avaliado com 5 de um total de 5 estrelas

Excelent is great to have it.

30 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your feedback! We're delighted to hear that you're enjoying it and that it's been great to have.

We truly appreciate your support and hope you continue to enjoy your Muravai shower experience!

Avaliado com 5 de um total de 5 estrelas

All family members are happy with our…

All family members are happy with our new shower head.

20 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you for your wonderful feedback! We're delighted to hear that all of your family members are happy with the new shower head.

We truly appreciate your support and are grateful that you chose Muravai. Enjoy your showers!

Avaliado com 1 de um total de 5 estrelas

DO NOT BUY AND CHECK THEIR REFUND…

DO NOT BUY AND CHECK THEIR REFUND POLICY!!! SCAM
THEY PUT ME ON A £30 subscription a month without making it clear !!!!!!!! SCAM SCAM SCAM

29 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re sorry to hear about your experience and appreciate you sharing your feedback.

If you believe you were enrolled in a subscription unintentionally, please contact us with your order details at support@muravai.co, and we’ll be happy to review your account and assist you further.

Avaliado com 1 de um total de 5 estrelas

False product.

A friend of mine has a muravai from a few years ago. I decided to go for it and get one. I was disappointed to see it was a knockoff in muravai packaging. The one my firend has is seamless, has the official logo, and didn't have much plastic. The one i received was entirely plastic, had no logo, and leaked out of the shower head when in different modes. This is garbage and I didnt do my due diligence before trusting this company. They have not tried to make things right. Their ads and website materials are duplicitous and misleading compared to the real product. SPEND YOUR MONEY ELSEWHERE.

21 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re sorry to hear about your experience and apologize that the product did not meet your expectations. We do not sell knockoff products, and we’d like the opportunity to review the issue further.

Please send photos or a short video of the product and leaking issue to support@muravai.co so our team can investigate and assist you further.

Avaliado com 5 de um total de 5 estrelas

Bought two shower heads and both have…

Bought two shower heads and both have great pressure. One had an o ring that broke after a month but customer support helped replace it for free so thank you! Overall great product and customer experience

21 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your feedback! We’re glad to hear that both shower heads have been working well and providing great water pressure.

We’re also happy our customer support team was able to assist you with the replacement o-ring. Your patience and understanding truly mean a lot to us.

Thank you again for your support and for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

The filtered shower head is awesome

The filtered shower head is awesome! In addition to the quality of the product, their customer service has been excellent!

20 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that you’re loving the filtered shower head and that you’ve had a great experience with our customer service as well.

Your feedback truly means a lot to us, and we appreciate you taking the time to share your experience. Enjoy your showers, and please don’t hesitate to reach out if you ever need anything in the future!

Avaliado com 1 de um total de 5 estrelas

Muravai

Muravai, bought this shower head from this company. It was made of 90% plastic and leaked from the valves on the hand controller from the start. When I contacted Muravai about it their solution was an attempt to buy me back. I continued to attempt to get a refund and finally got to either send it back to an address that is hard to find anywhere on their website, or take a 75% refund and keep the hardware. When I looked through the return policy it is not helpful and I would probably be paying a hefty restocking fee for the return. Would not suggest using this company.

11 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

We’re sorry to hear about your experience and appreciate your feedback. Our intention with the partial refund offer was to provide a quicker resolution without the inconvenience of a return. We also apologize for the issues you experienced with the product and the confusion regarding the return process.

If there’s anything further we can assist you with, please feel free to reach back out to us at support@muravai.co.

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