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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

For the price of these shower heads, I expected more. I mean, yeah it’s cool to filter out the water - ours was brown within the first week which is distressing, but I haven’t noticed any difference i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Love it. The first i received it, i immediately replace my newly purchased about 1 month ago shower and compare it between the 2. The current one that i had before replacing it started to slowly to cl... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I did a lot of research when it came to buying a filtered shower head and THIS was the best choice hands down. What angers me is when you see these fake scam ones for a fraction of the cost even usi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great customer service (Angela) who replies to emails promptly and follows through with requests immediately. Shower head has definitely improved water pressure - I hope it holds up though as parts ar... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para reforma residencial

Escrito pela empresa

At Muravai, we believe everyday wellness starts at home. Our mission is simple: to create high-quality, practical products that transform daily routines into healthier, more enjoyable experiences. We focus on solving overlooked problems that impact comfort, confidence, and well-being—starting with the water you use every day. Our flagship product, the Muravai Filtered Showerhead, is designed to improve both water quality and shower performance. Using a multi-stage filtration system, it reduces chlorine, heavy metals, and other impurities that can leave skin dry, hair brittle, and showers less refreshing. Combined with a high-pressure design, it offers a spa-like experience that feels as good as it is effective. We are committed to quality and constant improvement. Every product is built with both performance and durability in mind, supported by responsive customer service and a 40-day money-back guarantee. This ensures that our customers can try Muravai risk-free and experience the difference for themselves. As a small but growing business, we value transparency, feedback, and community. Customer input directly shapes how we improve our products and services. Our goal is to continue expanding operations while maintaining the personal attention and reliability our customers expect. Muravai isn’t just about products—it’s about helping people feel better in their own homes, one shower at a time.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

352 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(352)

205 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

When I first got it I loved it only…

When I first got it I loved it only after 4 months of using it it has a leak coming from the area where you select the pressure. It seems they don’t have any other way to get in contact with customer service.

3 de setembro de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Chad,

Thank you for your feedback, and we're very sorry that the pressure selector began leaking after only four months.

This isn't the experience we want, and we'd appreciate the opportunity to make things right. Please email support@muravai.co with your order number and photos or a short video so we can review replacement options with you.

We appreciate your feedback and hope to have the chance to restore your confidence.

Avaliado com 5 de um total de 5 estrelas

Amazing water pressure& feel

Amazing water pressure& feel, and great value for the quality. Very happy with our purchase.

3 de agosto de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Wayne,

Thank you for taking the time to share your review. We're thrilled that you're enjoying the water pressure, feel, and overall value of your Muravai shower head.

Your support means a lot to us, and we hope you continue enjoying it!

Avaliado com 5 de um total de 5 estrelas

Excellent great.

28 de agosto de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi C,

Thank you for taking the time to leave us a 5-star review. Your support means a lot to us.

We hope you continue enjoying your Muravai shower head!

Avaliado com 1 de um total de 5 estrelas

Absolute garbage

Absolute garbage. 2 shower heads split in 2 weeks . And now leak.
Made of cheap plastic that can’t handle the water pressure.
Their support team doesn’t exist .
3 emails they won’t respond.
Don’t waste your money.
Do not buy from this company!

12 de agosto de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Lucas,

We're very sorry that two shower heads split within two weeks and are now leaking. This is not the experience we want for our customers.

We'd appreciate the opportunity to make things right. Please reach out to support@muravai.co with your order number and photos or a short video of the damage so we can review replacement options with you.

We also apologize that you haven't been able to reach our support team. We appreciate your feedback and hope to have the chance to restore your confidence.

Avaliado com 1 de um total de 5 estrelas

This company still send me filters that…

This company still send me filters that i never 👎 ordered, this is a really scam and fraudulent company , I didn’t give my permission to buy them and I sent a lot emails and they still send me their products

13 de agosto de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Neftali,

We're sorry to hear that you received filters you did not intend to order and that this left you feeling your permission was not respected.

The filter subscription can be canceled at any time, and our team is always available to assist. Please email support@muravai.co with your order number so we can review the account and help stop future shipments.

We appreciate your feedback and hope to have the chance to restore your confidence.

Avaliado com 5 de um total de 5 estrelas

Great buy

It increased my water. And I like that i have 3 sets. Would like to have a massage setting add to it. My hose did start leaking but they sent a replacement free of charge.

10 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi there,

Thank you so much for your feedback! We're glad to hear you're enjoying the improved water pressure and that the replacement hose helped resolve the issue. We also appreciate your suggestion about adding a massage setting—we'll be sure to pass that along to our team! 💙

Avaliado com 1 de um total de 5 estrelas

I hate this showerhead...

I really wanted to like this shower-head but it did not deliver on its promises. The shower-head itself was easy to install but once installed, the water spray nozzles spray every which way and instead of it being firm pressure as advertised, it just feels like you’re being misted aggressively in the face. I contacted the company requesting a return but they wanted a video of the issue and by that point I had uninstalled it and replaced it with my old shower head so I could actually have a shower. This is going straight in the trash. Save your money and avoid.

25 de julho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Nicky,

So sorry the nozzles sprayed unevenly and the pressure felt like an aggressive mist. That isn't normal, and we understand why filming it after reinstalling your old showerhead wasn't practical. Please email support@muravai.co so we can arrange a return and full refund once it's received.

Avaliado com 2 de um total de 5 estrelas

Cheap Plastic Components - Premature Product Failure

This brand needs to seriously reconsider the materials they source to make their products. The first hose that came with my order was busted/cracked, so they sent me a replacement hose for free. About 3-4 months into using the new hose, that one busted and cracked too; to the point where it popped off the head mid-shower... Not good. Also, I'm pretty sure all of their products not only get made in China but are also shipped out from China - so don't expect a fast delivery once you place your order, or when they send you replacement parts.

I sent an email to their support team asking if they could send a replacement just so I can have an ability to shower while I shop for a different brand with better quality materials. It's disappointing to see; when this showerhead works, it's pretty great. Unfortunately the materials are such poor quality that I'm not compelled to buy another one, or even receive a free replacement.

5 de agosto de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Niko,

Thank you for your feedback. We're very sorry to hear about the repeated issues with the hose and understand how frustrating that must have been.

We appreciate your comments and have shared them with our team as we continue working to improve our products. We'd also encourage you to reach out to us again at support@muravai.co so we can review your case and work with you toward a suitable resolution.

Thank you for giving Muravai a try, and we hope to have the opportunity to make things right.

Avaliado com 5 de um total de 5 estrelas

Very good experience

16 de julho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Mark,

Thank you for taking the time to leave us a review!

We're so happy to hear you had a very good experience with us. Your support means a lot, and we truly appreciate your kind words.

We hope you continue enjoying your Muravai shower head!

Avaliado com 5 de um total de 5 estrelas

It has unbelievable pressure and it’s…

It has unbelievable pressure and it’s good for the skins and hair.

28 de julho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Mikio,

Thank you so much for taking the time to leave us a review!

We're thrilled to hear that you're enjoying the incredible water pressure and that it's been beneficial for your skin and hair. Your feedback means a lot to us and motivates us to continue providing the best experience possible.

We truly appreciate your support and hope you continue enjoying your Muravai shower head!

Avaliado com 5 de um total de 5 estrelas

Real review

I purchased a Muravai showerhead in early January. It is now late July and I just installed it last week because I was waiting to move before installation. My first shower was amazing, second.. amazing… the pressure is amazing. It does create a lot of steam, which I don’t mind but some might. My cat has asthma so he actually comes and sits on the edge of my shower for his own little steam room session. My hair feels much healthier, my scalp and skin are less itchy and the cool thing, the high pressure streams are like a water brush. When I rinse out my conditioner my hair is knot free!

On the third shower the showerhead cracked at the filter connection point. I didn’t know until I got out of the shower and water was all over my floor. The crack had sent a stream above my shower curtain and onto the floor. I reached out to customer service and Angela was very quick to respond. Angela didn’t care that my purchase was 7 months old, she asked for photos and quickly responded to the photos offering a replacement. I didn’t have to pay for shipping or jump through loops. That customer service is nearly non-existent anymore. There’s not a single product in the world that doesn’t have a fraction of fault products so I can’t blame the company for it. Also, the installation is so easy my cat could probably do it! I look forward to receiving the replacement. * this is a real review, not paid or encouraged *

18 de julho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Danielle,

Thank you so much for taking the time to share such a thoughtful and detailed review!

We're thrilled to hear that you're enjoying the shower head's performance and that you've noticed improvements with your hair and skin. It even gave us a smile to hear about your cat enjoying the steam!

We're sorry that the shower head developed a crack, but we're glad Angela was able to assist you quickly and make the replacement process as smooth as possible.

Your kind words about our customer service truly mean a lot to us. Thank you again for your honest feedback and support—we hope you enjoy your replacement for years to come!

Avaliado com 5 de um total de 5 estrelas

Love it

Love it ! Such a high quality shower head.

30 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Andres,

We're thrilled to hear that you love it and that you're enjoying the quality of your new shower head. Your support means a lot to us, and we're so glad it has met your expectations.

If you ever have any questions or need assistance, we're always here to help. Enjoy your Muravai shower head!

Avaliado com 5 de um total de 5 estrelas

The powerfully jets making water come…

The powerfully jets making water come out fast is amazing says my wife.

Message Jets are fantastic

The shower head got delivered fast also.

Thanks

8 de julho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Dan,

Thank you so much for your wonderful review!

We're delighted to hear that you and your wife are enjoying the powerful water pressure and that your order arrived quickly. It's great to know the shower head is delivering the experience you were hoping for.

We truly appreciate your support and hope you continue to enjoy your Muravai shower head for years to come!

Avaliado com 1 de um total de 5 estrelas

rusty shower head

Emailed about rusty shower head, and company never responded.

9 de julho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Maureen,

We're sorry to hear about your experience, and we sincerely apologize if you didn't receive a response to your email.

We'd really like the opportunity to make this right. Please reach out to us again at support@muravai.co with your order number and a few photos of the shower head, and our team will review the issue and work with you to find the best possible solution.

We appreciate your feedback and hope to have the chance to restore your confidence in our service.

Avaliado com 5 de um total de 5 estrelas

I have several of these

I have several of these shower head systems now. Even got them for my rental houses and for my daughters home. The wife and I just love the fact that it is so easy to adjust the pressure. I was shocked after a month of use to look at the filters and see how much crap was in my water. It is amazing how you can feel the difference in your hair and skin. We are about to start building a new home and these are top of the list! Well done Muravai, Highly recommend!

1 de julho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Wayne,

so glad you're loving it and even better hearing our support team came through for you!

Enjoy the showers!

Avaliado com 5 de um total de 5 estrelas

Love the better pressure and my skin…

Love the better pressure and my skin feels much better.

30 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Denise,

Thank you so much for your wonderful review! 😊 We're thrilled to hear you're enjoying the improved water pressure and that your skin feels much better. Your feedback truly means a lot to us.

Thank you for choosing Muravai!

Avaliado com 3 de um total de 5 estrelas

Quality Poor..So Disappointing!

I purchased the Filtered Showerhead™ with the free Shower Hose & Connector Set and it was delivered March 21, 2026 --used it, and I followed all procedures/suggestions for maintenace, drying and care [noted on the website, reviews and customer videos].

On April 15, 2026 I received the Replacement Filters (3 Pack) I ordered...advertised to be '18 Stage Filtration'... 'Filters 99% of chlorine, rust & heavy metals for the softest skin and hair', Explore the Main Filter Elements That Make Our Technology Superior and Incredibly Powerful in Combatting Skin and Hair Issues Effectively-- 1. Activated Carbon Filter 2. PP Cotton Filter 3. Mineral Stone Filter [for brevity here---see website for details]

I installed 1 of the filters May 13, 2026--- at that time I did not open the discarded filter to verify what was actually in it. Nor did I open the 3 filters I received, believing they were as advertised. They were definitely NOT! This I found out today [June 29, 2026] when, in addition to the issues of June 27, 2026, I decided to uninstalled the unit and opened the used filter and the 2 unopened ones finding nothing at all in them! At that 'revelation' I ceased to 'wonder' why my skin is even more irrated, hair rougher, and shedding way more than when I was using my previous showerhead and filter!

June 27, 2026 I notice rusting on the surface metal [Note: at least 1 other reviewer also had that issue] and also much water drop spotting there also. Prior to this I began find it hard to keep dripping from occuring at the 'screw and unscrew' points.

I have purchased a new Showerhead and Filters and cannot recommend Muravai. I did not contact Muravai as the company's stated refund policy is 30 days. Return's are accepted within 40 days of delivery so I qualify for neither.
______________________________________________________
***I have submitted the pictures as support at Muravai.co has requested June 30, 2026 5:31 MDT ***
______________________________________________________
***I have been contacted by Angela/Muravai Customer Support who offered to 'send a replacement your way to resolve this' to which I told her I appreciated the quick response [once they looked at the pictures I sent].

Further, I said I do not request any replacements, for the filters or the entire Showerhead unit either. I mentioned [as I noted in my TrustPilot review...'I have purchased a new Showerhead and Filters and cannot recommend Muravai.' ]

I also let Angela know that I will update my TrustPilot Review to reflect the latest and consider the matter [and any association with your company] at an end.

However, I also told Angela that 'I appreciate your pleasant and polite manner' and thanked her again in closing.

This is a 'snapshot' of 'conversation' to which I replied to at 8:34PM MDT on June 30, 2026.***

______________________________________________________
***Angela-- support at Muravai.co contacted me to offer a 40% refund on the order in a kind and generous goodwill gesture today 7/1/2026 9:15 AM MDT.

I have responded that I would prefer not to accept it, but thoroughly appreciate the offer. I also let her know that 'I will update my TrustPilot Review to reflect this and I will add another Star to it, because I feel that you have been understanding, kind and fair about the issues that prompted the Review in the first place.'

Sent 7/1/2026 5:52 PM MDT***



26 de junho de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi MQ,

Thank you for taking the time to share your detailed feedback. We're very sorry to hear about your experience.

We'd like to clarify that our replacement filters are manufactured with multiple filtration media sealed inside the filter housing, so they should not be empty. If the filter appears to be missing its filtration material or if you've experienced rusting or any other product defects, we'd appreciate the opportunity to investigate.

Although your purchase is outside our standard return period, we still encourage you to contact our support team at support@muravai.co with photos of the shower head and the filters. We'll review your case and do our best to help find an appropriate resolution.

We appreciate you bringing these concerns to our attention and hope to have the opportunity to make things right.

Avaliado com 5 de um total de 5 estrelas

We absolutely love this product!

We absolutely love this product! Customer service did an outstanding job with assisting us as well!

Thank you! *****

26 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Wayne,

Thank you so much for your wonderful feedback!

We're thrilled to hear that you absolutely love the product and that our customer service team was able to assist you. Your kind words truly mean a lot to us.

We appreciate your support and hope you continue enjoying your Muravai shower experience!

Avaliado com 5 de um total de 5 estrelas

Heavenly Shower

Using these filters has made my skin and hair feel great. The shower feels so good too with its powerful stream. Well worth what I paid!

23 de abril de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi Karen,

Thank you for your wonderful review! We're delighted to hear that you're enjoying the benefits of the shower filter and that it's helping your skin and hair feel great. It's also fantastic to know that you're loving the powerful water pressure and overall shower experience.

We truly appreciate your support and are glad to hear you feel it was well worth the investment. Enjoy your heavenly showers! 🚿✨😊

Avaliado com 5 de um total de 5 estrelas

I love that it came with two shower…

I love that it came with two shower heads but most importantly, the filter and my increase in pressure over my old one. I love it. Highly recommend.

14 de maio de 2026
Avaliação não solicitada
logotipo da Muravai

Resposta da Muravai

Hi David,

Thank you for your wonderful review! We're thrilled to hear that you're enjoying both shower heads, the filtration system, and the improved water pressure. It's especially rewarding to know that the product has made such a positive difference in your daily shower experience.

We truly appreciate your recommendation and thank you for choosing Muravai. Enjoy your showers! 🚿😊

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