Bird Buddy customer service has always gone above and beyond to solve any issues I've had. At a time when service elsewhere has suffered, Bird Buddy excels. Consider this fine after care when decidi... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The hummingbird Birdbuddy and also the Birdbuddy feeders takes to long to process a bird “feeding or sitting”. It takes over a day to show a video. All situations for a video are good if not great wit... Ver mais
A empresa respondeu
I made a mistake in placing my order. I ordered two of the new feeders when I only wanted to order one. I reached out immediately and was guided on how I could reach customer. I sent an E mail expl... Ver mais
The Bird Buddy Team was super helpful. They worked with me to try to resolve the non- working feeder camera problem I was having. After it was decided my camera wasn't repairable, they sent me a new c... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre mybirdbuddy.com
Escrito pela empresa
Experience the magic of nature with Bird Buddy, the AI-powered bird feeder that connects you to the wildlife around you. It alerts you when birds visit, takes high-quality photos, and uses smart technology to identify different species, helping you build a personal collection of the birds in your backyard.
Featuring an advanced camera and motion detection, Bird Buddy ensures you never miss a thing. The app sends you instant updates when a bird arrives and shares interesting details about its behavior. You can even turn birdwatching into a fun game by collecting species in the app and learning cool facts about each one.
Bird Buddy is much more than just a feeder; it's a way to learn about and protect local wildlife. By sharing your bird sightings with global databases, you assist researchers in monitoring bird populations and promoting environmental awareness.
Designed for nature enthusiasts of all kinds, Bird Buddy can turn any outdoor space into a lively haven. Whether you’re a seasoned birdwatcher or a newcomer, its user-friendly design and enjoyable features make it easy to connect with nature.
Join a worldwide community that is making a difference, one bird at a time.
Informações de contato
Estados Unidos
- mybirdbuddy.com
4,3
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service who helped A plus customer service and support!! me…
Great customer service who helped me out with my Bird Buddy camera issue. Timely fast response and excellent solution to my issues. Thank you your great service and great employees!
30 de abril de 2026
Resposta da mybirdbuddy.com
Thanks for sharing your experience 💚 We’re glad the camera issue was resolved and that everything was handled smoothly. Wishing you many more joyful visits at your feeder 🐦
Resposta da mybirdbuddy.com
Hi Beata, thank you for sharing your feedback 💚 We're glad our team was helpful. Happy birdwatching 🐦
I don't normally leave reviews but the…
I don't normally leave reviews but the birdbuddy customer service I recently received was incredible. My birdbuddy was taken out by an overly enthusiastic squirrel and several parts ended up shattered. I reached out to birdbuddy to see whether I could buy specific parts and they sent me a replacement roof and seed cover. Over the moon.
2 de maio de 2026
Avaliação não solicitada
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 We're happy everything was resolved smoothly and your Birdbuddy is back up and running. Wishing you many more wonderful birdwatching moments ahead 🐦
Received my Bird Buddy as a gift when…
Received my Bird Buddy as a gift when it first came out. Thru the years I have had various communications. They have always been professional, courtesy and friendly. I reached out recently needing some parts and the staff was most accommodating and generous. I highly recommend Bird Buddy to all!!!
29 de abril de 2026
Resposta da mybirdbuddy.com
Hi Donna, thank you for your kind words and continued support 💚 It means a lot to hear that you’ve been part of the Birdbuddy journey since the beginning. We’re happy to hear our team could help when needed. Wishing you many more wonderful bird visits ahead 🐦
Bird Buddy is the best
Bird Buddy is the best! The videos and pictures are incredible! Anytime I’ve had a question, it’s resolved quickly and by friendly, knowledgeable people. I highly recommend Bird Buddy!
1 de maio de 2026
Avaliação não solicitada
Resposta da mybirdbuddy.com
Hi Linda, thank you for your kind words 💚 It's nice to hear that you're enjoying your Birdbuddy and that you had a positive experience with our team. Wishing you many more visits at your feeder 🐦
Many emails great communication truly…
Many emails great communication truly understood my need and a great product
30 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 We’re glad you had a positive experience and that everything was resolved smoothly. Wishing you many more beautiful moments with your visitors 🐦
Quick response to all my questions &…
Quick response to all my questions & concerns. Great customer service. THANK YOU!
30 de abril de 2026
Resposta da mybirdbuddy.com
Hi Liz, thank you for sharing your experience 💚 We're glad to hear our team could assist you promptly. Wishing you joyful moments at your feeder 🐦
First and most of all I love my Bird…
First and most of all I love my Bird Buddy and my Hummingbird Buddy. It has been such a wonderful addition to our family as we all participate in the love of watching the visitors that we have each day. Our dinner conversations include who came to visit that day. But more than that the company has the BEST customer service of any company I have contacted for help. Their response time is so prompt I had answers in the same day I contacted the company,. And their responses are so friendly and sincere it made it a the process like I was writing to a friend. Also they gave me a number to refer to our conservations incase I had to connect them a second time. I was not being brushed off. Thank you Bird Buddy!!!!!
22 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 It' s lovely to hear that Birdbuddy has become a part of daily family life and dinner conversations. Hearing that our team's support felt helpful and personal is truly rewarding. We’re happy to have your family birding with us. Wishing you lots of wonderful moments with your feathered visitors 🐦
It’s awesome to see birds up close and…
It’s awesome to see birds up close and Birdbuddy provides this. Birdbuddy cares about the customers as evidenced by them sending me a Birdbuddy 2 replacement. Thank you.
30 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 It's lovely to hear that you're enjoying unique encounters with your feathered friends. We're happy our team could help get everything sorted. Happy birdwatching 🐦
It so refreshing when a company stands…
It so refreshing when a company stands behind their product .
22 de abril de 2026
Resposta da mybirdbuddy.com
Hi Bob, thank you for your kind words 💚 It's a pleasure to hear you're enjoying your Birdbuddy. Happy birdwatching 🐦
I had some issues with my bird buddy…
I had some issues with my bird buddy charging up and the customer service was awesome assisting me to figure out what the problem was .
30 de abril de 2026
Resposta da mybirdbuddy.com
Hi Ellen, thank you for sharing your experience 💚 We're happy to hear that our team could help resolve the charging trouble you were experiencing. Wishing you many visits at your feeder 🐦
A storm blew my Hummingbird feeder off…
A storm blew my Hummingbird feeder off the hook and it tumbled down a ways breaking off the bottom tabs that held the red nectar container. It was less than a year old and given to me as a birthday gift. I contacted Maja and they were very gracious and sent me a new one. Hoping this one doesn’t get blown away and it’s in a safer location if a big storm does come. Bring on the hummingbirds!!
30 de abril de 2026
Resposta da mybirdbuddy.com
Hi Dave, thank you for sharing your experience 💚 It's great to hear our team could help get your Birdbuddy back in action after that storm. Wishing you lots of joyful birdwatching moments at your feeder 🐦
Efficeint Replacement of Failed Camera Unit
Once past preliminaries, Support accepted failure of prior unit and focussed on timely, trouble-free replacement.
14 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 We're glad our team was helpful and everything was resolved in the end. Wishing you lots of wonderful birdwatching moments ahead 🐦
Very responsive customer service.
Very responsive customer service.
Inquired about getting a replacement part for my feeder, and it was no problem at all.
Thanks!
22 de abril de 2026
Resposta da mybirdbuddy.com
Hi Gary, thank you for sharing your experience 💚 We're happy to hear that our team could assist with your replacement part and that the process was smooth. Wishing you lots of joyful birdwatching moments 🐦
responses to my inquiries were prompt…
responses to my inquiries were prompt and friendly..very helpful!
22 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 We're glad everything was resolved efficiently. Happy birdwatching 🐦
My question was answered quickly and…
My question was answered quickly and gave me the information I needed
30 de abril de 2026
Avaliação não solicitada
Resposta da mybirdbuddy.com
Thank you for your feedback 💚 We're glad our team could assist you promptly and helpfully. Wishing you lots of beautiful birdwatching moments 🐦
Great help from Customer service by…
Great help from Customer service by sending replacement parts and shipment after the front plate had an unfortunate accident.
22 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 It's great to hear our support team was helpful and that everything has been resolved. Wishing you lots of beautiful birdwatching moments 🐦
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 We’re glad to hear that our team provided a prompt and efficient replacement for you. Happy birdwatching 🐦
Resposta da mybirdbuddy.com
Hi Kayley, thank you for sharing your experience 💚 We're glad our team could assist you helpfully. Wishing you many more wonderful moments with your feathered friends 🐦
Best customer service in years!
Every interaction with this company has been positive. The level of service is so uncommon that it continues to amaze me! Good job BirdBuddy!
22 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for your kind words 💚 It's wonderful to hear you had a positive experience with our team. We wish you lots of wonderful birdwatching moments ahead 🐦
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