Bird Buddy customer service has always gone above and beyond to solve any issues I've had. At a time when service elsewhere has suffered, Bird Buddy excels. Consider this fine after care when decidi... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The hummingbird Birdbuddy and also the Birdbuddy feeders takes to long to process a bird “feeding or sitting”. It takes over a day to show a video. All situations for a video are good if not great wit... Ver mais
A empresa respondeu
I made a mistake in placing my order. I ordered two of the new feeders when I only wanted to order one. I reached out immediately and was guided on how I could reach customer. I sent an E mail expl... Ver mais
The Bird Buddy Team was super helpful. They worked with me to try to resolve the non- working feeder camera problem I was having. After it was decided my camera wasn't repairable, they sent me a new c... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre mybirdbuddy.com
Escrito pela empresa
Experience the magic of nature with Bird Buddy, the AI-powered bird feeder that connects you to the wildlife around you. It alerts you when birds visit, takes high-quality photos, and uses smart technology to identify different species, helping you build a personal collection of the birds in your backyard.
Featuring an advanced camera and motion detection, Bird Buddy ensures you never miss a thing. The app sends you instant updates when a bird arrives and shares interesting details about its behavior. You can even turn birdwatching into a fun game by collecting species in the app and learning cool facts about each one.
Bird Buddy is much more than just a feeder; it's a way to learn about and protect local wildlife. By sharing your bird sightings with global databases, you assist researchers in monitoring bird populations and promoting environmental awareness.
Designed for nature enthusiasts of all kinds, Bird Buddy can turn any outdoor space into a lively haven. Whether you’re a seasoned birdwatcher or a newcomer, its user-friendly design and enjoyable features make it easy to connect with nature.
Join a worldwide community that is making a difference, one bird at a time.
Informações de contato
Estados Unidos
- mybirdbuddy.com
4,3
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy resolution to issue.
7 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for your feedback 💚 We're glad to hear everything was resolved smoothly. Wishing you many happy moments with your visitors 🐦
Resposta da mybirdbuddy.com
Thank you for sharing your feedback 💚 We're happy to hear Birdbuddy has been part of a positive experience for you. Wishing you many more joyful birdwatching moments ahead 🐦
Resposta da mybirdbuddy.com
Hi Kimberly, thank your for sharing your experience 💚 It's great to hear our team was helpful and got everything sorted out. Wishing you lots of wonderful moments at your feeder 🐦
Resposta da mybirdbuddy.com
Hi William, thank you for sharing your experience 💚 We’re glad our team could step in and help out promptly and smoothly. Wishing you many more peaceful moments with your feathered friends 🐦
My problem was handled quickly and…
My problem was handled quickly and efficiently. It took only bringing up the issue once and is resolved without any follow up.
14 de abril de 2026
Resposta da mybirdbuddy.com
Hi Sue, thank you for sharing your experience 💚 It’s nice to hear your issue was taken care of quickly and everything was resolved smoothly. Wishing you many happy moments at your feeder 🐦
I ordered the wrong birdfeeder
I ordered the wrong birdfeeder, and the return of that birdfeeder was very simple, straightforward, and easy
14 de abril de 2026
Resposta da mybirdbuddy.com
Hi Paul, thank you for sharing your feedback 💚 We're glad the return process worked out smoothly for you. Happy birdwatching 🐦
Resposta da mybirdbuddy.com
Hi Dahna, thank you for kind words 💚 It’s wonderful to hear our team could provide the support you needed. Wishing you many joyful moments with your feathered friends 🐦
Great customer service
Top shelf customer service from a very friendly and knowledgeable representative
5 de abril de 2026
Resposta da mybirdbuddy.com
Hi Frank, thank you for the kind words 💚 We're happy to hear that you had a great experience with our team. Wishing you many wonderful moments with your visitors 🐦
Excellent service
Excellent service. So happy support was able to help me. Love the product!
12 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 It's wonderful to hear that our team could help out. Wishing you many happy moments with your feathered friends 🐦
Good service and fast responses to my…
Good service and fast responses to my questions and a quick resolution to my problem!
12 de abril de 2026
Resposta da mybirdbuddy.com
Hi Richard, thank you for sharing your experience 💚 It's great to hear that our team could help out with a quick response. Wishing you many more wonderful birdwatching moments 🐦
No response until one week later
No response until one week later ! Instructions and website were incorrect and did not work. Once someone read my emails it got fixed.
12 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 We understand the delay in getting a reply can be inconvenient. It’s great to hear that once our team connected with you, everything got sorted out. Feedback regarding the response time is helpful as we work to improve. Wishing you happy birdwatching 🐦
So appreciative of part replacement…
So appreciative of part replacement after housing holding camera unit chipped.
10 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 We're glad to hear the replacement helped get everything back on track with the camera housing. Wishing you lots of wonderful birdwatching moments ahead 🐦
Instant response to request
I had a question for the team and they were almost instantly helpful. Quickest turnaround I’ve ever had with a company.
4 de abril de 2026
Resposta da mybirdbuddy.com
Hi Joe, thank you for sharing your feedback 💚 We're happy to hear your question was answered quickly and support could help right away. Wishing you many wonderful moments with your visitors 🐦
I already have 2 Birdbuddy feeders with…
I already have 2 Birdbuddy feeders with HDCamera a Birdbuddy bath with HD camera. I just purchased a oiseau mouche feeder. Wayting for delivery to install it. The quality of the product is outstanding. Customer service is way above average. Would be nice if the bath had a heater to enabled use in winter.
10 de abril de 2026
Resposta da mybirdbuddy.com
Thank you for sharing your experience and continued support 💚 It's great to hear you’re enjoying the Birdbuddy setup and the quality of the products. We appreciate your suggestion about a heated bird bath for winter use and will pass it along to the team. Wishing you many joyful birdwatching moments 🐦
Always easy to get issues fixed
Always easy to get issues fixed as long as you have a little patience and know it may take a day or two to hear back.
3 de abril de 2026
Resposta da mybirdbuddy.com
Hi Wendie, thank you for your feedback 💚 It's nice to hear everything was resolved smoothly as as we work to make sure everyone has a great experience. Happy birdwatching 🐦
Customer Service exceptional
Customer Service was exceptional. Always responded quickly and kept me up to date every step of the way on replacing my camera that would not charge. Some people might have needed a note with the new camera on next steps.
3 de abril de 2026
Resposta da mybirdbuddy.com
Hi Kathy, thank you for sharing your experience 💚 It's great to hear the support was responsive and kept you updated throughout the replacement process. Wishing you many more wonderful moments with your visitors 🐦
Resposta da mybirdbuddy.com
Thank you for sharing your feedback 💚 We're happy that everything was addressed clearly and without delay. Happy birdwatching 🐦
The gift that keeps on giving
Bird Buddy is such a great product, we have three different ones and it brings us so much joy every spring. We recently needed a new part for one of our feeders and it was sent right away!
3 de abril de 2026
Resposta da mybirdbuddy.com
Hi Myriam, thank you for kind words 💚 It's great to hear Birdbuddy feeders are part of your spring routine and that everything arrived quickly when needed. Wishing you many more wonderful birdwatching moments ahead 🐦
Resposta da mybirdbuddy.com
Thank you for sharing your experience 💚 We're glad to hear everything was resolved promptly and went as expected. Wishing you many joyful moments with your feathered friends 🐦
Resposta da mybirdbuddy.com
Thank you for sharing your feedback 💚 It's great to hear that everything was handled smoothly. Wishing you many happy moments with the feathered visitors 🐦
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