Val our driver was a safe proficient driver who went above and beyond to help. Ann our tour manager was excellent too full of knowledge, helpful, patient also going above and beyond. Great value holi... Ver mais
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Veja o que dizem as avaliações
Driver Ken was a breath of fresh air, funny but at same time mindful of his passengers and safety of everyone on the coach. Very good time keeper and kept passengers fully updated on information thr... Ver mais
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told going to Stratford upon Avon,was expecting to see some sights but was dropped off in the town. As there was a food festival on you could not move about so sat on a bench for 2 hrs + watching the... Ver mais
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It was a very good holiday. The hotel was well-situated, comfortable, and clean. The staff were friendly courteous and helpful and the food was of good quality and quantity. Would be happy to stay the... Ver mais
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Detalhes da empresa
Sobre National Holidays
Escrito pela empresa
The Home of Brilliant Value Coach Breaks
Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.
With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!
From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.
Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.
Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.
Visit our website to find out more and book >>> www.nationalholidays.com.
Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.
With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!
From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.
Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.
Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.
Visit our website to find out more and book >>> www.nationalholidays.com.
Escrito pela empresa
Informações de contato
111 High St, GL50 1DW, Cheltenham, Reino Unido
- 03332 342 498
- enquiries@nationalholidays.com
- nationalholidays.com
4,1
Muito Bom
13 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really good and easy.
28 de agosto de 2026
Resposta da National Holidays
Hi Jacqueline,
We're so glad to hear you found our services to be both good and easy to use. Thank you for your wonderful feedback!
Regards, Jani
Not a great experience
The travel to Scotland was a nightmare,so many delays. The room was small and covered in dust, the supposed double bed was two singles pushed together. The food was barely one star rate, Saturday's packed lunch was a cheese and tomato sandwich a packet of crisps and small carton of juice. Thankfully Saturday in Edinburgh and the tattoo was enjoyable as too was a day out in Troon . As this was our first time travelling with this company I doubt very much we shall use them again in future
21 de agosto de 2026
Resposta da National Holidays
Dear Mr Templeman-Foster
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We can see that you have also raised your concerns with us directly, and we will respond to your complaint separately. We appreciate you taking the time to share your experience.
Regards, Jani
Complaint submitted but still waiting…
Complaint submitted but still waiting for a response. The driver was totally unprofessional and not safe to be driving a coach.
Your reply to complain by the portal as you have no record, that is what I did and you acknowledged it by giving me reference number 01205771. Please recheck and get back to me
3 de setembro de 2026
Resposta da National Holidays
Dear Mrs Francis-Green
Thank you for your feedback. We’re sorry to hear about your concerns. We have checked our records but cannot locate a complaint from you. Please submit your concerns through our online complaints portal via our website so we can investigate this further and respond to you directly.
Regards, Jani
Disappointed
Chaotic from start to finish. Unrealistic to expect one driver to look after the needs of 52 passengers. Lack of communication and general planning.
Hotel room size very disappointing.
23 de agosto de 2026
Resposta da National Holidays
Dear Mrs Haddrell,
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your concerns regarding the organisation, communication and hotel room, and we’ll take your comments on board. Regards, Jani
Resposta da National Holidays
Dear Mrs Major,
Thank you for your review! We’re so pleased you were happy with our service. We really appreciate your feedback!
Regards, Jani
Friendly
Friendly, knowledgable and safe driver (Pete 😁). Clean coach. Lovely hotel (Rob Roy ❤️). Excelkent srrvice from start to finish ❤️❤️
26 de agosto de 2026
Resposta da National Holidays
Hi Steve,
We're so pleased to hear you had such a positive experience with us! It's wonderful to know you found the driver friendly, knowledgeable, and safe, and that the coach was clean. We're also delighted you enjoyed the hotel and the excellent service throughout your trip. Thank you for your kind words.
Regards,
Jani
Very informative about the booking…
Very informative about the booking regarding pick up point.Also informed about insurance and different types of accomadation and alternative trips.Confirmation through very quick upon booking.
2 de setembro de 2026
Resposta da National Holidays
Hi Andrew,
We're so happy to hear our booking process was informative and efficient for you, especially regarding pick-up, insurance, and accommodation options. We appreciate your positive feedback!
Regards, Jani
Nice comfortable coach and a great well…
Nice comfortable coach and a great well organised driver. Reasonable Hotel for the cost of the holiday.
Only one downside, my grandson is a vegan and was not well catered for. Apart from that ok.
I’ve been with National Holidays before and always found that they are good value.
Jim. Lynch.
26 de agosto de 2026
Resposta da National Holidays
Hi James
Thank you for your feedback. We’re pleased to hear you enjoyed the coach, driver and overall value of your holiday. We’re sorry to hear about the limited vegan options for your grandson, and we appreciate you bringing this to our attention. We hope to welcome you back again soon!
Regards, Jani
Wonderful trip from start to finish.
Wonderful trip from start to finish.
We had a great driver called Ben he was amazing very courteous and helpful all all times. Edinburgh Tattoo was amazing loved everything about the show. Will definitely book to go again.
21 de agosto de 2026
Resposta da National Holidays
Hi Karen,
We're so happy to hear you had a wonderful trip from start to finish! It's fantastic that our driver was amazing, courteous, and helpful. We're also delighted you loved the Edinburgh Tattoo and plan to book with us again.
Regards, Jani
Have previously been on excursions and…
Have previously been on excursions and recent one not managed as professionally. Pick up point and time changed, some complaints on coach regarding reserved seats being allocated twice, no safety instructions regarding emergency exits though young children on board and only half an hour for breakfast due to late breakfast at hotel. Driver was very friendly however was concerned when several people including children were left at Knutsford service station with no information about shuttle pick up.
22 de agosto de 2026
Resposta da National Holidays
Hi Catherine,
Thank you for taking the time to share your feedback. We’re pleased to hear you found the driver friendly, but we’re sorry that several aspects of your recent trip did not meet your expectations. We appreciate you raising these concerns, as they help us review and improve our service.
Regards, Jani
Resposta da National Holidays
Hi Johnny,
We're so glad we could assist you with your booking! We appreciate your kind words.
Regards, Jani
Found it easy to book
Found it easy to book. I spoke to a member of staff and booked. Very helpful
24 de agosto de 2026
Resposta da National Holidays
Hi Norma,
We're happy to hear that our booking process was easy and that our team was helpful. We appreciate your kind words.
Regards,
Jani
Great customer service from advisor
Unable to book online due to a technical problem with your website so I telephoned and spoke to an advisor. He was very polite and helpful throughout the booking process and answered all my questions.
22 de agosto de 2026
Resposta da National Holidays
Hi Lynndo,
Thank you for your feedback. We’re glad our advisor was able to assist you with your booking, and we appreciate you taking the time to let us know about your experience.
Regards, Jani
Polite friendly helpful ease around the…
Polite friendly helpful ease around the questions. Reasonable prices with a bonus discount encouraging us.to buy. From national holidays.
31 de agosto de 2026
Resposta da National Holidays
Hi Christopher,
We're so happy to hear our team was helpful and that our pricing, along with the discount, encouraged your purchase! We appreciate your kind words.
Regards, Jani
Hotel let down by poor quality of food
Hotel clean and comfortable; staff friendly but requests (for rubber shower mat and alternative hot drinks) not met. Food mediocre.
Driver helpful and efficient.
10 de agosto de 2026
Resposta da National Holidays
Dear Mrs Hirst
Thank you for your feedback. We’re pleased to hear you found the hotel clean and comfortable and our driver helpful and efficient. We’re sorry that some of your requests weren’t met and that the food wasn’t to your expectations. We appreciate you taking the time to share your experience with us.
Regards, Jani
For first timers
For first timers, we enjoyed the experience very much. The booking etc was easy. I also requested front seats, due to periodic travel sickness. The driver,Chris, was excellent. The only reason for deducting a star, was the hotel food. We weren't expecting Michelin star, however, the evening meals left a lot to be desired.
17 de agosto de 2026
Resposta da National Holidays
Hi Patricia,
Thank you for your review! We’re pleased to hear you enjoyed your first experience with us and found the booking process easy. We’re also glad Chris looked after you so well. We’re sorry to hear the evening meals weren’t up to standard, and we appreciate you sharing your feedback with us.
Regards, Jani
Northumberland tour
It has to be the driver Nick ,he made sure we were all made aware of times ,breaks and dropping off and picking up points and went out of his way to make sure we all heard.
The hotel was good as well as the food and the staff were just brilliant ,polite and helpful, in fact nothing was a problem for them.
The trips to Alnwick Castle and town ,Holy Island, Chesters Roman Fort ,Hadrians wall and
Hexham we're well planned and the tour guide Tom to the latter ruins was very knowledgeable and answered any questions with ease. Booking was easy as usual.
I would highly recommend this tour.
Excellent thank you.
5☆
17 de agosto de 2026
Resposta da National Holidays
Dear Mr Everett
Thank you for your fantastic 5-star review! We’re so pleased you had such a great time and that Nick, Tom, the hotel team and the trips all helped make your tour special. We really appreciate your recommendation!
Regards, Jani
Booking process!
30 de agosto de 2026
Resposta da National Holidays
Dear Mrs Loveridge
Thank you for your review! We’re pleased to hear you found the booking process easy and straightforward. We hope you have a lovely trip!
Regards, Jani
Very helpful and friendly. Will certainly book another holidwy in tne future.
Very helpful and friendly Customer Service team 👏 👍
26 de agosto de 2026
Resposta da National Holidays
Dear Mrs Teasdale
We are glad to hear that you found our team helpful and friendly. We appreciate your positive feedback.
Regards,
Jani
I booked over the phone..easy to get…
I booked over the phone..easy to get through..really helpful person I booked with..answered all my questions..local pick up points...very good price
29 de agosto de 2026
Resposta da National Holidays
Hi Cathy
We're so happy to hear our team provided such helpful service and answered all your questions regarding our local pick-up options and pricing. We truly appreciate your positive feedback! Regards, Jani
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