National Holidays Avaliações 

13.248
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Val our driver was a safe proficient driver who went above and beyond to help. Ann our tour manager was excellent too full of knowledge, helpful, patient also going above and beyond. Great value holi... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Driver Ken was a breath of fresh air, funny but at same time mindful of his passengers and safety of everyone on the coach. Very good time keeper and kept passengers fully updated on information thr... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

told going to Stratford upon Avon,was expecting to see some sights but was dropped off in the town. As there was a food festival on you could not move about so sat on a bench for 2 hrs + watching the... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

It was a very good holiday. The hotel was well-situated, comfortable, and clean. The staff were friendly courteous and helpful and the food was of good quality and quantity. Would be happy to stay the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operador de turismo

Sobre National Holidays

Escrito pela empresa

The Home of Brilliant Value Coach Breaks

Here at National Holidays, we live and breathe excellent getaways. We’ve got a wide range of affordable coach packages to suit every budget, and if you’re looking for an unforgettable break or holiday in the UK, Ireland or Europe, then we’ve got just the ticket.

With over 25 years of experience in the coaching industry, we know a few things about what makes a perfect short break away. And travelling with the UK’s leading specialist in coach holidays has its perks, because we’ve got a well-stocked catalogue of thousands of adventures for you to choose from!

From Shows & Events and Family Fun to our ever-popular Mystery Tours, we literally have 1000’s of holidays and short breaks for you to choose from in the UK and further afield.

Our collections are jam-packed with excursions and bursting with variety, but with one very important thing in common; they promise excellent value for money.

Not only that, we guarantee simple and hassle-free travel, with everything from return coach travel, transfers, accommodation and entry tickets included in your package.

Visit our website to find out more and book >>> www.nationalholidays.com.

Escrito pela empresa


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

13 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,1

Todas as avaliações

(13.248)

938 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Your booking clerk was most helpful…

Your booking clerk was most helpful throughout the process.

21 de agosto de 2026
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Resposta da National Holidays

Hi Victor,
We're so pleased to hear that our staff was helpful throughout the process. We appreciate your kind words and positive feedback! Regards, Jani

Avaliado com 5 de um total de 5 estrelas

Excellent value for money

Excellent value for money. Good, clean coach

20 de agosto de 2026
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Resposta da National Holidays

Hi Mr Guilliatt,
We're so glad to hear you found our coach to be clean and an excellent value. We appreciate your kind words! Regards, Jani

Avaliado com 4 de um total de 5 estrelas

Enjoyed the experience even though it…

Enjoyed the experience even though it was to the same place, was hoping that it would be at least the other way round, we had a good driver who dropped us at the coach drop off near Shakespeare's house and took us up to the Warwick Castle entrance you only get 3 hours there not enough time to see more than 1 event. Why can't they be changed?

22 de agosto de 2026
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Resposta da National Holidays

Hi Margaret,
Thank you for your 4-star review! We’re pleased to hear you enjoyed the experience and had a good driver. As this was a Mystery Tour, the destination and itinerary are kept as a surprise, so we’re unable to guarantee a different route or itinerary. We appreciate your feedback and hope to welcome you on another Tour soon!
Regards, Jani

Avaliado com 4 de um total de 5 estrelas

Lovely driver very friendly

Lovely driver very friendly, hotel was ok but the hot breakfast was cold, had a lovely day in Chester, very long journey though,

26 de agosto de 2026
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Resposta da National Holidays

Hi Pennie,
We’re pleased you enjoyed the trip and found the driver friendly. We’re sorry to hear about the breakfast and the long journey, but glad you had a lovely day in Chester.
Regards, Jani

Avaliado com 4 de um total de 5 estrelas

Bus journey and driver were excellent…

Bus journey and driver were excellent although it was a Lee’s Coach and not a Just Holiday or National coach as advised.The Grand Hotel was like a majestic old lady and the history absolutely fascinated me and I will definitely have a return visit, the down side to the hotel was hard beds and kid in the concert hall at 10.30 at night

20 de agosto de 2026
logotipo da National Holidays

Resposta da National Holidays

Hi Anne,
We’re pleased to hear you enjoyed the journey, driver and your stay at the Grand Hotel. We really appreciate your feedback and hope to welcome you back again soon!
Regards, Jani

Avaliado com 1 de um total de 5 estrelas

Coach delayed getting into London…

Coach delayed getting into London ending in missing the show I had been looking forward to seeing and was an early birthday gift

22 de agosto de 2026
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Resposta da National Holidays

Dear Mrs Eccleston,
Thank you for your feedback. We’re sorry to hear about the delay and the impact this had on your experience. We’re looking into what happened and will respond to you directly regarding your concerns.
Regards, Jani

Avaliado com 4 de um total de 5 estrelas

Knowledeable assistant

Knowledeable assistant, spoke clearly, easy to u derstand.

20 de agosto de 2026
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Resposta da National Holidays

Dear Mr Hirst
We're delighted to hear that our assistant was knowledgeable and communicated clearly, making it easy for you to understand. Your positive feedback is greatly appreciated.
Regards, Jani

Avaliado com 5 de um total de 5 estrelas

Very good

Good coach driver, And guide

20 de agosto de 2026
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Resposta da National Holidays

We're delighted to hear that you had such a positive experience with both our coach driver and guide. Thank you for sharing your kind words!

Avaliado com 5 de um total de 5 estrelas

Amsterdam trip

Morgan the driver was amazing. He was friendly, kind and helpful and a superb driver. He couldn't do enough to help. The organisation of the whole trip was excellent. Stefan the tour guide was great but on the way back went very quiet and seemed in a mood.
I do feel that all the drivers should have basic first aid training as a lady fell and cut her knee. I am first aid trained and helped Morgan to sort the lady out.
I think a 1.30am pick up is to early and perhaps an overnight stay added to the trip might be more appropriate.
I know a de tour was taken on our return journey to save us sitting in a queue and that Stefan was furious about it, but everyone on the coach were so grateful and gave Morgan a round if applause.
Great trip next one with you is in December.

20 de agosto de 2026
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Resposta da National Holidays

We are so happy to hear you had such a great trip and that our driver was so friendly, kind, and helpful! We truly appreciate your positive feedback regarding the overall organization. We also appreciate you bringing the incident with the fallen lady to our attention and for your assistance. We are always looking for ways to improve our services and your suggestion about first aid training for all drivers is valuable. We will certainly consider your feedback regarding the pick-up time and the potential for an overnight stay. We look forward to welcoming you on your next trip in December!

Avaliado com 4 de um total de 5 estrelas

Great trip for mystery weekend,2 lovley…

Great trip for mystery weekend,2 lovley destinations in Stratford upon Avon,and Warwick castle.
Only drawback was the many pickups on the way which resulted in being on the bus for 6 hours plus going and returning.driver did a top job and was very pleasant and helpful.

26 de agosto de 2026
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Resposta da National Holidays

We're so glad to hear you enjoyed your trip to Stratford-upon-Avon and Warwick Castle! We understand your concern about the journey time due to multiple pickups. We appreciate your kind words about our driver. Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Booking our Xmas break.

Although I had seen this holiday online we decided to speak to a person. Had a little wait on phone , but found the process straightforward. The agent was polite and helpful. Looking forward to the holiday 😃

26 de agosto de 2026
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Resposta da National Holidays

We're delighted to hear that despite a small wait, you found the booking process straightforward and our agent helpful. We hope you have a wonderful holiday! Kind regards Customer Service Team

Avaliado com 5 de um total de 5 estrelas

On time

On time, easy to purchase, clean coach, friendly driver, great destinations.

26 de agosto de 2026
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Resposta da National Holidays

We're delighted to hear that your experience was so positive, from the easy purchase and timely arrival to the clean coach, friendly driver, and great destinations. Thank you for your wonderful feedback! Kind regards Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Mystery Break

Coach trip was good, driver was very good and hotel was good also.food presentation and service fine.

19 de agosto de 2026
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Resposta da National Holidays

We're delighted to hear that you had such a good coach trip! It's wonderful that you found the driver, hotel, food presentation, and service to be excellent. Thank you for your positive feedback. Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Easy booking experience

Easy booking experience, comfortable coach and hotel and plenty of comfort stops for toilets/snacks etc!

8 de agosto de 2026
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Resposta da National Holidays

We're delighted to hear you had such an easy booking experience and found both the coach and hotel comfortable. It's great to know our comfort stops were convenient for you. Thank you for your positive feedback! Kind regards Customer Service Team

Avaliado com 2 de um total de 5 estrelas

Sadly not a great first time…

Sadly not a great first time experience, had to catch 2 tubes to Madam Tussauds from the coach drop off point, never been on the tube before thankfully a lovely family who were going there from the coach helped us. On the following day the coach took an extra hour and a half to pick us up due to a demo stopping traffic in 35 degree heat no one knew where the coach was or what was happening.

19 de agosto de 2026
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Resposta da National Holidays

We are sorry to hear that your first experience was not a positive one. We understand how challenging navigating public transport can be, and we appreciate you sharing your concerns about the delayed pick-up and lack of communication during the traffic disruption. We are actively reviewing these incidents to improve our services and ensure better experiences for all our guests. Kind regards, Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Will definitely use again

Enjoyed my experience with my family, Call the midwife tour with National stayed over night in the Marriott hotel in Slough could not fault it I would definitely will use again and the Driver went up and beyond I forget his name it was his first trip into London and he did really well considering the trafic in the capital, well impressed.

15 de agosto de 2026
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Resposta da National Holidays

We're so happy to hear you and your family enjoyed the tour and your stay at the hotel! It's wonderful to know our driver provided such excellent service, especially navigating London traffic for the first time. We truly appreciate your kind words and look forward to welcoming you back again soon. Kind regards, Monica

Avaliado com 5 de um total de 5 estrelas

National Holidays

The coach was on time the driver dave was helpful kept us informed all the time made the journey very comfortable the hotel was amazing enjoyed the day excursions the coach was very clean dave got us back in time to my home drop off had a brilliant time away with national holidays thank you

26 de agosto de 2026
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Resposta da National Holidays

We're so glad to hear you had such a brilliant time on your recent holiday! It's wonderful to know that the journey was comfortable, the hotel amazing, and that our driver kept you well-informed throughout. We truly appreciate your kind words. Kind regards Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Enjoyable 5 days holiday to Northumberland.

Booked a four night 5 days holiday to Northumberland with Nationalholidays. We enjoyed this holiday a lot.
The price was good.
The company's website was easy to use.
The pros:- Lots of toilet/rest stops.
The coach had excellent air con especially appreciated on the hot days we had.
The hotel was good in a good location on the Newcastle Quay.
Good food especially the breakfast.
Enjoyed the itenary & the tours, also had excellent tour guide Tom.
Excellent driver, David who was very good at his job & looked after us well.

Cons:- A day spent driving & picking up.
The coach toilet smelling.

Enjoyable holiday. Will book with National holidays in the future.

10 de agosto de 2026
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Resposta da National Holidays

We're so pleased to hear you enjoyed your Northumberland holiday with us! It's great that you found our website easy to use, and that the coach's air conditioning was appreciated. We're also delighted that you enjoyed the hotel, food, itinerary, and especially the excellent service from your tour guide Tom and driver David. We have noted your feedback regarding the pick-up day and the coach toilet, and we will certainly look into these points for future improvements. We look forward to welcoming you on another National Holidays trip soon! Kind regards, Customer Services Team

Avaliado com 5 de um total de 5 estrelas
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Resposta da National Holidays

We're delighted to hear your booking experience was efficient. We appreciate you sharing your positive feedback with us. Kind regards, Customer Services Team

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