Stone damaged windscreen but only had to wait 2 days for appointment for new one to be fitted. Choice of time slots. Work completed within time given by friendly and helpful staff with good co... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWarren Avenue Industrial Estate, Warren Avenue, PO4 8PY Portsmouth, Hampshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The staff at your Portsmouth branch were polite and helpful. The job was completed well within the time scale provided. I had gone back as the screen finishers seemed to be put back incorrectly as so... Ver mais
A empresa respondeu
Honestly would recommend to anyone. The staff were nothing but friendly. Even made me a coffee. Windscreen replaced quickly and has settled in great. Fantastic service all round and even helped after... Ver mais
A empresa respondeu
There was an issue that looks like it was a DVLA category listing which caused a issue actually finding the glass, once that was sorted everything went like clockwork If you have a van make sure i... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre National Windscreens - Portsmouth
Escrito pela empresa
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Informações de contato
Warren Avenue Industrial Estate, Warren Avenue, PO4 8PY, Portsmouth, Hampshire, Reino Unido
- 023-8181-0692
4,8
Excelente
873 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very good communication and service
10 de fevereiro de 2026
Resposta da National Windscreens - Portsmouth
We appreciate you sharing that our communication and service were very good! We are so happy you had a positive experience.
Speed and efficiency
31 de janeiro de 2026
Resposta da National Windscreens - Portsmouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Efficient service and repair
Easy to book for repair to be carried out at home. Fitter rang to give give expected time of arrival. Explained what he was going to do to carry out repair. Total time was around 40 minutes. Repair virtually invisible.
20 de janeiro de 2026
Resposta da National Windscreens - Portsmouth
We're happy to hear that booking your repair was easy and convenient. It's great to know the fitter was punctual, explained the repair process clearly, and completed it efficiently with virtually invisible results. Thank you for your positive feedback!
Very helpful and went out of their way…
Very helpful and went out of their way to accomodate us to replace our window as fast as possible – and made a great job of it.
18 de janeiro de 2026
Resposta da National Windscreens - Portsmouth
We appreciate your positive feedback. We're happy to hear that we were helpful and accommodating in replacing your window quickly and that you're pleased with our work.
Timely and professional. Good communication.
National Windscreens were able to carry out the replacement earlier than any other company. Good communication.
22 de janeiro de 2026
Resposta da National Windscreens - Portsmouth
We're happy to hear that we completed the replacement sooner than expected. We're also glad that our communication was effective. Thank you for your positive feedback.
Resposta da National Windscreens - Portsmouth
We appreciate you letting us know that our team did great work! We are so happy that you had a positive experience with us.
Resposta da National Windscreens - Portsmouth
We appreciate you sharing! We are so happy to hear you received great, friendly, efficient, and flexible service.
Resposta da National Windscreens - Portsmouth
We appreciate you sharing! We are so happy to hear you found our service quick and easy, with good communications throughout.
National Windscreens Excellent Service
National Windscreens were very professional from start to finish. I received several texts and phone calls regarding my appointment. Upon arrival my car was inspected and photos taken.
I was also given an approximate time of completion, I was notified by text when the work was completed and sent photo of the completed work.
I can’t thank the guys enough for a great job done
30 de dezembro de 2025
Resposta da National Windscreens - Portsmouth
We appreciate you taking the time to share your experience.
We're happy to hear that you were pleased with the communication and the service provided. Thank you again.
The repair man phoned me he was on his…
The repair man phoned me he was on his way, very polite and courteous. Phoned me when car was fixed, explained what to do and not to do
8 de janeiro de 2026
Resposta da National Windscreens - Portsmouth
We're happy to hear that you had such a positive experience! We appreciate you mentioning the technician's politeness, courtesy, and clear communication regarding the car's repair. Thanks for your feedback.
Resposta da National Windscreens - Portsmouth
We're glad you found it quick and easy! Thanks for your feedback; we appreciate it.
Communication
Communication, amazing
Proper personal service
Could send my front of house staff to learn off them!
9 de janeiro de 2026
Resposta da National Windscreens - Portsmouth
We appreciate you taking the time to share your wonderful experience. We're happy to hear that our communication and service stood out. Thank you for your kind words!
Super easy to book
Super easy to book. Quick. Prompt communication and a great service. Coffee was a nice touch!
3 de janeiro de 2026
Resposta da National Windscreens - Portsmouth
We're happy to hear that booking was easy and quick! We appreciate your kind words regarding our communication and service. We're glad you enjoyed the coffee!
Absolutely fantastic service
Absolutely fantastic service!
Everyone was so friendly and worked hard to make sure I got to work as quickly as I could.
Really appreciated this. Thank you!
1 de janeiro de 2026
Resposta da National Windscreens - Portsmouth
We appreciate your positive feedback! We're happy to hear that everyone was friendly and worked hard to ensure you got to work quickly. Thank you for sharing!
Great service
Easy to book, great communication, lots of reminders and a final confirmation of the appointment. The staff were great, the job was completed in the time period indicated
31 de dezembro de 2025
Resposta da National Windscreens - Portsmouth
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fantastic service
They were great at communicating texting and ringing. They got the job done 3 days before it was first said. Great service would recommend 👌
20 de dezembro de 2025
Resposta da National Windscreens - Portsmouth
We're happy to hear that our communication and service met your expectations! We appreciate your recommendation and are glad we completed the job ahead of schedule.
Great service
The staff was very friendly and helpful, the job was done on time
22 de dezembro de 2025
Resposta da National Windscreens - Portsmouth
We appreciate your positive feedback! We're so glad to hear that our staff was friendly and helpful and that the job was done on time.
Friendly service . Timely windscreen replacement. Good communication.
Easy to book in . Welcomed on arrival . Questions answered where asked .
18 de dezembro de 2025
Resposta da National Windscreens - Portsmouth
We're glad you found it easy to book and felt welcomed. It's great to know your questions were answered. Thank you for your positive feedback!
Resposta da National Windscreens - Portsmouth
We are happy to hear that our assistance was efficient for you. Thank you for your positive feedback!
Really great service
Really great service explained everything and made it nice and easy for me to be honest you couldn’t ask for more
15 de dezembro de 2025
Resposta da National Windscreens - Portsmouth
We appreciate your positive feedback! We are so happy to hear that our service was great, that everything was explained well, and that the process was easy for you.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.